智慧家庭的概念早在半世紀前就被提出,但至今仍被認為是豪宅的配備, 到目前為止也沒有「智慧家庭產業」出現。解決智慧家庭系統的維運議題, 是智慧家庭技術普及化,進而形成產業的重要前提。Broadband Forum 所提 出的 CWMP 是目前較普及與成熟的維運技術,但 CWMP 在軟體架構與軟 體設計上仍具有改善空間,包含用企業級技術來定義嵌入裝置規範,導致 效能與擴充性不佳;領域模型設計不良,開發人員難以學習與理解,以及 Web 回呼(Callback)機制未臻完善,無法彈性應對各種裝置回呼狀況。針對 這些議題,本論文提出以資源導向架構風格來改良 CWMP,並針對現行各 種 Web Callback 機制做實驗與分析,評估適合 CWMP 應用場域中的 Callback 機制,基於上述機制,建構基於資源導向架構的 CWMP 智慧家庭服務維運 平台,並透過實驗與實作應用情境,並驗證其功能完備性、效能及實務上 之可行性。 / The vision of smart home has been depicted for over a half-century. Nevertheless, Smart Home technologies are still not widely deployed in most people’s living spaces. The main reason is that operations management technologies for smart home such as remote deployment, monitoring, and maintenance are not well studied and only a few attempts have so far been made toward this aspect. CWMP, proposed by Broadband Forum, is a promising standard for realizing a Smart Home operations management platform. Several design issues, namely, poor performance and scalability, poor domain model design and inappropriate web callback architecture, have been identified. The objective of this thesis is, therefore, to deal with the issues mentioned above by suggesting a set of new ways to design CWMP functionalities. The overall approach is based on the RESTful architectural style. Finally, the proposed designs are realized as an operations management platform prototype. Validations and experiments are performed to verify the effectiveness of the proposed approach.