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亂世人才學:動盪環境中人力管理的組織作為 / Talent Retention in Turbulent Environment : Organizing Practices for Human Resource Management within Constraints王琳, Wang, Lin Unknown Date (has links)
全球的經營環境詭譎多變,對企業而言「變」是唯一的不變。在競爭環境中,大者恆大,資源集中在強勢企業身上,而弱勢企業只能以手邊僅有的資源去面對困境。過去的隨創(bricolage)文獻多半是分析資源匱乏時,如何重新拼湊而找到創新方案,以扭轉局勢。可是我們卻忽略,在獲取、拼湊或重組資源時,弱勢企業正遭遇重重的制約,使得資源拼湊的過程面臨各種障礙。當企業身處動盪的環境中,如何以不足的資源翻轉局勢,是劣勢創新的新課題。本研究將由人力資源的情境中去分析這個新課題。人力資源的重點是找人才、留人才、用人才,讓企業能於競爭中存活,或幸運勝出。在太平盛世時,企業會祭出各種誘因去吸引人才;可是在亂世時,強勢競爭對手各出奇招,以重金禮聘英雄,弱勢企業的誘因就不再誘人。此時,弱勢企業應如何突圍。本研究分析一家位於深圳的互聯網新創公司,在遭遇到「搶人才」的環境中,如何憑藉著有限的資源而發展出一套組織作為因應。在學術貢獻上,本案例分析企業解除人才制約的作為,跳脫誘因設計的理論,思考如何由制度的設計去產生延攬人才的激勵因子。同時,理解隨創過程中,資源拼湊之前弱勢者是如何有嶄新的角度去解讀制約,思考出化阻力為助力的解決方案,設計出回應制約的組織作為。在實務貢獻上,本研究提出在身處動盪環境之際,如何以不足的資源設計出創新的人才管理機制,由選才、育才和評量等層面去設計留才的機制。這些作為不但能做為人力資源管理的參考,其因應制約的方式更可為各類型身處劣勢的企業提供創新的思路。 / Nowadays, the global business environment becomes more and more complex and changeful. For business, ‘change’ is the fact of constant. In the competition environment, the big ones get bigger. Most resources are centralized in a few of powerful enterprises, and vulnerable others can only use less resource at hand to face the difficulty. In the past, bricolage literatures were mostly talking about how to break through dilemma and reverse the status under limited resources. However, we overlook those weak enterprises which encounter constraints when trying to obtain, integrate, or reorganize resources. That makes them confront various barriers when getting piece of resources. When the enterprise is in a turbulent situation, how to turn the tables with limited resources is a new topic. This study would analyze this new theme through the context of human resources. The key point of human resources is to find the talents, retain the talents, and assign the talents, so to make enterprises survive or lucky win from the competition. In the times of peace and order, the enterprises resort kinds of incentives to attract the talents. However, in the troubled times, strong competitors would leave no stone unturned, pay high for hiring hero. Therefore, weak enterprises’ incentives are no longer attractive. At this point, how vulnerable enterprises break through? This study analyzes how a new Internet company in Shenzhen they rely on the limited resources to develop an organization action in the "headhunting” environment. In the academic contribution, this case analysis of how the enterprise remove human resource conduct limitation, get rid of the incentive design theory, and then thinking about how to encourage the talents through the system programming. Meanwhile, to understand in the process of implement create, before piece of resources putting together, how the weak explain the constraints with a new perspective, thinking of the solution by transforming obstacles into benefits, and designed an organized behavior to respond the constraints. In the practical contribution, this study presents how to design an innovative human resource management via selecting, training, and assess employees with insufficient resources when in the turbulent environment. Not only can be the reference of human resources management, these ideas can also bring the innovative thoughts for all types of disadvantaged enterprises
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