近年來，速度已經成為企業全球化競爭的關鍵要素，但企業無法單憑一己之力，及時地突破技術或市場上的瓶頸，因此，企業需專注於對自身具競爭優勢之價值活動，並集中力量維持與強化企業生存之核心資源，建立不易被取代之優勢，再透過產業間的分工，將產品從研發、設計、製造、組裝、行銷、售後服務，藉由分佈全球不同區域與不同國家的公司分別進行，共同塑造出具備彈性、速度與競爭力的合作方式，而此也就是全球運籌模式(Global Logistics)。其中資訊系統更為全球運籌模式的中樞，擁有完整的資訊系統，才可將分散全球的銷售、生產、庫存、出貨等資訊加以蒐集及整合，並提供做為迅速分析、預測、反應的依據。 　　筆記型電腦產業是目前台灣最具發展潛力的產業之一，而且台灣筆記型電腦產業所面臨的是國際化的競爭，業者一定要具備優良之全球運籌管理能力才可能接獲國際系統大廠之訂單，所以全球運籌管理對於筆記型電腦代工業者而言是非常重要的課題。因此，本研究將先藉由相關文獻的深入探討，分析目前國內外學者已經提出來之全球運籌管理模式資訊系統架構，接著歸納整理出全球運籌管理運作模式，再針對國內筆記型電腦產業現存問題的分析、現況觀察後，提出符合國內筆記型電腦產業之一般性全球運籌模式(General Global Logistics Models)，並將依循著此模式，提出一個可行的全球運籌管理模式之資訊系統架構，最後利用雛型系統之建置，驗證其可行性。希望透過此資訊系統架構，使資訊流能跨越組織藩籬順暢地在供應鏈中往返，使整個供應鏈就像是一個虛擬企業，縮短產品上市時間，以最少成本、最低存貨，提供顧客最大的滿意度。 / In recent years, ”Speed” is a critical factor determining the competitive edge of globalized enterprises. For this reason, a successful manufacturer must first carefully maintain its competitive edge and do its best to increase its core resources for existence before seeking for cooperation of other companies in different areas of different countries to carry out R&D activity, design, manufacturing, assembling, marketing and after-sales service. When these companies cooperatively achieved the complete process of production based on a world industrial labor division system, they created a cooperative method with features of flexibility, speediness and competitiveness. And this is a start of global logistics models. Among these global logistics models, information system is regarded as a hub. With a complete information system, the manufacturer may collect and systematize the information of its marketing, production, stock and delivery coming from different countries and may also make analyses, predictions and responses on this systematized information. 　　The notebook computer industry is now regarded as one of potential industries in Taiwan. What this industry is faced with is the fierce competition on the global market. A notebook computer manufacturer, who lacks the ability to manage global logistics, cannot obtain orders from world leading buyers of reputable systems. In other words, world logistics management is a very important issue to OEM manufacturers of notebook computers. In this research, the first focus is placed on discussion and analysis made, in accordance with related literature, on the framework of information system built on global logistics management models submitted by domestic and overseas modern scholars. From this discussion and analysis is drawn an operating model of global logistics management. Besides, accompanying an analysis given to the existing problem and an observation given to the present situation of this industry, general global logistics models that meet with the demand of domestic notebook computer industry and the framework of information system built on feasible global logistics management models is submitted. Finally, verification is given to this feasibility through the erection of a model system. This information system is expected to make information flow more easily run in the supply chain over structural barriers and the entire supply chain serve as a simulated enterprise so that products can be more quickly put on the market and customers are satisfied with the least cost and the lowest stock rate.

圖書出版業，包含出版中外圖書、雜誌、有聲出版品與報紙等。近年來，圖書出版業快速發展，國內圖書產量遽增，各種外文書也大量進入台灣市場。這對圖書業者而言，圖書品項管理與流通複雜度也隨之增加。而圖書流通業者，負責圖書批發、運輸倉儲與零售等，上游有多家出版社，而下游面對更多的零售業者，其擁有圖書種類與數量豐富，所以圖書管理複雜度比其他上游出版業者、下游零售業者更複雜。 無線射頻識別系統(Radio Frequency Identity，RFID)，以RFID標籤辨識物件(棧板、物流箱，單品)獨特的產品電子碼(Electronic Product Code，EPC)，並由建置在各地的讀取器和RFID中介軟體，記錄和擷取對應的物件資訊，對於存貨及物流管理來說，RFID出現帶來新方法讓貨品管理與追蹤變得更有效率。把流動於供應鏈的物件貼上RFID標籤，再以共用EPC網絡服務平台(EPC Network Service Platform)作為資訊共享，則將使物件在供應鏈上下游的資訊能見度(Visibility)更加提昇。 本研究先蒐集RFID相關文獻，而後選定對於RFID有基本認識、知道RFID應用方式的圖書流通公司，了解公司對RFID需求及應用方式，再針對業者的需求與應用方式做分析，即完成業者的RFID需求資訊分析，而後對於業者需求，提出一套RFID資訊系統參考架構，以滿足其對RFID的需求。接著再與個案公司訪談，參酌業者意見，進行參考架構驗證與修正，最後圖書流通業者應用RFID資訊系統架構呈現。而結論部分，則為本研究作個總結，並為後繼的研究者提出相關研究建議。 / Publishers publish magazines, books, videotapes, newspapers etc. When it comes to publishing, it is recently developed very rapidly. Many kinds of books have popped up in book industry and have lead to complexity of books management and distribution. Book distributors play important roles in book distribution and retail. Distributors get the books from publishers and send the books to retailers. Distributors have more books than publishers and retailers, so they face much more management complexity. RFID can identify the object and learn its EPC by reading the object’s RFID tag. We can learn the object’s position by building RFID readers and RFID middlewares at the supply chain nodes. Due to RFID’s track and trace function materialflow and inventory management can enhance. Besides RFID, EPC Network Service Platform can strengthen information sharing between partners and lead to high visibility in the supply chain. We collected RFID references and selected book distributors. These book distributors have known RFID. We tried to understand the RFID requirements of the book distributors and then did the RFID requirements analysis of the book distributiors. Based on the RFID requirements analysis, we proposed a RFID system architecture to satisfy the RFID requirements of the book distributors. Following, we interviewed the book distributors and then verified, revised the RFID system architecture. At last the final RFID system architecture is presented and the architecture is offered to book distributors for reference. About the conclusion, we offered some research suggestions for other RFID researchers.

小型化革命已經造成了企業資訊系統的典範轉移，不久之前以大型主機為基礎的集中架構仍然是企業之重要資訊系統的唯一選擇，時至今日為數眾多的重要企業資訊系統採用了以個人運算裝置為基礎的主從架構。另外一方面，視窗主從企業資訊系統是目前最常見的主從架構企業資訊系統類型，此類企業資訊系統必需將每一支客戶端程式都安裝到每一位使用者的電腦上，這種客戶端程式的人工部署作業一直是資訊管理從業人員的沈重負擔，亦是資訊管理產學界持續戮力解決的重要研究課題。其實ActiveX元件技術的妥善應用將可以有效解決這個部署問題，並且這種解決方案將遠比其它解決方案更具成本效益。研究以此發現為基礎，目的在於克服ActiveX元件技術在企業資訊系統應用上一直無法解決的三項缺點：能力強大所衍生的不安全、技術龐雜所衍生的學習與使用困難，以及元件體積龐大所衍生的網路應用瓶頸，並提出一個以ActiveX元件為基礎的解決方案來自動化暨有之視窗主從企業資訊系統的客戶端程式部署作業。報告的重點內容有四：(一)ActiveX元件技術的缺點克服之道；(二) 所提解決方案的第一個部份，也就是下載架構，採用下載架構開發的企業資訊系統將具備自動化部署客戶端程式的特性；(三)所提解決方案的第二個部份，也就是架構轉換程序，藉由這個程序的指引，暨有的視窗主從企業資訊系統將可以輕鬆轉換成為下載架構，有效解決其客戶端程式的部署問題；(四)兩個研究個案，用來示範下載架構與架構轉換程序的使用，並提供證據來支持下載架構與架構轉換程序的可行性。 / The downsizing revolution has created a deep paradigmatic shift in business information systems (BISs). Not very long ago, large-scale mission-critical BISs were the exclusive province of massive mainframe computers. That is changing rapidly. Today, increasingly large and complex BISs are being built as client/server (C/S) applications. Unfortunately, for the most common C/S BISs, that is, the Windows-based C/S BISs (WinBISs), client programs must be manually deployed to each end-user machine bringing about a heavy BIS maintenance load. ActiveX component technology, if used properly, is more cost-effective than other alternatives in improving the deployment of existing WinBISs. Nevertheless, ActiveX component technology is no magic solution, and thus still has three shortcomings, namely insecurity, complexity, and bulkiness. The purpose of the study presented in this paper is to overcome the shortcomings of ActiveX component technology, and then develop an ActiveX component-based solution to automate the deployment of existing WinBISs. This paper has four main parts: (a) the answers to the shortcomings of ActiveX component technology; (b) the downloadable architecture, which supports the development of automatically-deployed BISs; (c) the architecture transformation process, which transforms existing WinBISs into the downloadable architecture; and (d) two examples of how to use the downloadable architecture and the architecture transformation process. The examples also provide evidence to support the feasibility of such architecture and process.