The aim of this study was is to examine the descriptions of expereince made by social workers from different countries regarding workplace conflict and how workplace conflict is dealt with in terms of strategies and methods of resolving it. To adress this topic the conflict theory of Lewis Coser is used. The study is conducted by the use of semi-structured qualitative interviews, where experience of five social workers in manageral positions are examined. Three of these interviewees were from Sweden and two were from Russia. The results of this study show that the social workers describe their experience and knowledge about organizational conflict in different ways and to different exents. Russian and Swedish interviewees seemed to be familiar with workplace conflict and the use different methods and strategies when dealing and preventing conflict at the workplace. The interviewees acknowledge the impact of management and leadership regarding both cause of conflict.

My thesis is based on a qualitative study in which I have selected six professional teachers in a school in Greater Stockholm, and their views on the phenomenon of conflict management. My questions were the following. How teachers perceive the phenomenon of conflict in the world of school? What strategies do teachers use to resolve conflicts with students? In order to analyze my informants, I have chosen different books that deal with conflict man-agement, policy documents and books on the teaching profession meaning. Through my investigation I found that some teachers used tools and strategies through expe-rience and reflections, and resolve conflicts together or individually. My informants described that there are some teachers how choose to hide and pretend not to see the problem. Other teachers have developed various methods and dared to venture into the conflict and make the conflict as a challenge. Conflict Fear is something that many of my informants mention when some teachers are hid-ing then it is important to work with their own fears in order to develop as a teacher.

Current research on account behavior has focused on responses to failure events in which one person is the victim and another is the transgressor. This study builds on this research by using a framing lens to examine account behavior in a conflict situation in which individuals are both actors and recipients of failures. After establishing the relationship between organizational conflict and failure events, the study explored the relationship between account behavior and three aspects of issue development framing: conflict naming, conflict blaming, and intentionality. Employees of nonprofit organizations were asked to read and respond to a vignette-based scenario depicting a conflict between two directors of a nonprofit organization. The research findings indicated that conflict framing was a significant predictor of account strategies. Specifically, the use of mitigating statements was more likely when the event was cast as intentional and the reproacher accepted blame. A clear interaction emerged between gender and conflict naming. In all, this research indicated that more attention should be paid to conflict framing when studying individuals' or corporations' use of account strategies.

Successful Fisheries Management should be constructed upon accurate data to evaluate the fisheries stock correctly. Meanwhile, efficient monitoring system is required to oversee the execution of policies. Observer Program which is the most effective method to understand the data of fisheries was promoted since 2001 in Taiwan. However, due to the different values, roles, living habits between observers and captains, they still have conflicts. Amount 50 scientific observers, 25 randomly selected for the survey during October to December in 2008. The interview focus on five major subjects: (1) report of fishing activities; (2) Bycatch; (3) Biological sample collection; (4) Living area; (5) Daily schedule. The conflict factors and the conflict points between observers and captains were discussed (with qualitative and quantitative methods) in the research. It reveals that the most significant element leads to conflicts is relating Bycatch¡F88% (22 persons) of the reviewed observers reported conflict in this issue, and the main reason is the profits of shark fin. Besides, there are 20 observers, which is 80% of the sample, mentioned that Logbook is another factor leads to arguments of commercial benefits. Furthermore, 16 persons (64%) also agree that Biological sample collections is another factor; the main reason is the otolieh sampling will destroy the price catch. Finally, it shows that few observers chose Activity area and Living habits, which only have 12% (3 person) and 24% (6 person) respectively. In addition, in the factors of Logbook and Bycatch, the conflict level is effected by educational degree of observers. This research also investigates the opinions of observers, which could improve the relationship within the industry. To sum up, the study has reviewed and integrated available researches to deal with conflicts in Fisheries management. The findings of this research could be applied in setting up fisheries policies.

Thesis (M.A.)--West Virginia University, 2002. / Title from document title page. Document formatted into pages; contains iv, 27 p. Includes abstract. Includes bibliographical references (p. 21-24).

Inaug.-Diss--Munich. / Vita. Bibliography: p. vi-xviii.

Thesis (D. Min.)--Abilene Christian University, 2001. / Includes abstract and vita. Includes bibliographical references (leaves 119-124).

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This study reports the development of the Grievance Expression Scale (GES), a self-report measurement instrument of how organizational members express objections or complaints that they have about one another's behavior. The GES focuses on grievance expression as a precursor to conflict, and was developed in response to a lack of focus in current conflict instruments on conflict communication behavior and the influence of situational variables on that behavior. Additionally, the scale was derived from an interdisciplinary theoretical base, incorporating organizational conflict management research in communication, management, anthropology, and sociology. Four forms of the GES were administered to 830 currently employed adults waiting for jury duty and attending a city street fair. A four-factor scale was found, consisting of third party, confrontation, toleration, and discipline factors. Reliability, content, discriminant, and construct validity of the GES were supported. Further development should include tests of theory utilizing the GES.

Most studies on the role of international actors in peace processes tend to focus on mediation and applications of incentives and sanctions. This study deviates from these general trends and focuses on how the interests and fears of the international actors affect the progress and outcomes of a peace process and subsequently conflict transformation. Using post-2001 peace processes in Somalia as the study case, the dissertation notes that international actors‟ interventions, particularly in collapsed states, are inspired by concerns over the trans-border implications of the conflict, moral imperative or third party intervention interests. Thus, mapping the interests of the main international actors who were involved in these peace processes and analysing their impact on these peace processes‟ outcomes are the core objectives of this study. The central thesis is that assessing the impact of these interests on the progress and outcomes of the peace processes entails evaluating their effects on the transformation of the Somali actors, their relationships, their socio-political and economic institutions and the narratives and discourses that premise their interactions and social identities. The key finding of the research is that all international actors pledged their commitment to conflict resolution, peace and reconstruction in Somalia, but their competing interests and contending priorities undermined actor transformation, frustrated relationship transformation, hampered re-building of institutions and stymied transformation of conflict narratives. As a result, conflict and violence escalated. The dissertation concludes with a brief peace studies understanding of the conflict in Somalia, lessons learned from international interventions in post-2001 peace processes and some policy recommendations. Among the recommendations are harmonisation of regional interests, phased approach to resolution of the conflict, reframing of narratives and de-linking of Somali conflict issues from global discourses on terrorism. / Thesis (M.Comm)-University of KwaZulu-Natal, 2011.