Digital media storytelling and the creation of narrative texts using digital technology is an emerging social process that is being utilized by social workers as a means of engaging in critical reflection. As an emerging practice, little is known about the contributions that these texts make to critical social work knowledge; to this end this thesis considers social worker's use of digital media storytelling as a tool for resisting and remembering and as a tool for critical reflection about their changing field. Six digital media stories are considered in this thesis. The texts are deconstructed using multi-modal analysis informed by internet/digital media research scholarship. The layers produced through this deconstruction are crystalized using critical discourse, narrative and metaphor analysis in order to develop a complex understanding of the multi-modal and multi-vocal meaning making processes inherent in these stories. The analysis reveals the way in which discourses and themes present in the contemporary context of social work practice such as neo-liberalism, managerialism and professionalization, are brought to life in the narratives produced by the social workers, who each tell their stories using different genres, from unique points of view, based on their individual subjective positions. The findings point to the significance of digital media storytelling as an important resources for knowledge production and knowledge dissemination. The analysis further points to the significance of connections between and among these texts as demonstrating the tensions and contradictions that are produced through the workers’ attempts to bring to life the social justice values, goals and objectives of social work to which they are committed in a social climate that is increasingly hostile to such approaches to human service work.

Digital media storytelling and the creation of narrative texts using digital technology is an emerging social process that is being utilized by social workers as a means of engaging in critical reflection. As an emerging practice, little is known about the contributions that these texts make to critical social work knowledge; to this end this thesis considers social worker's use of digital media storytelling as a tool for resisting and remembering and as a tool for critical reflection about their changing field. Six digital media stories are considered in this thesis. The texts are deconstructed using multi-modal analysis informed by internet/digital media research scholarship. The layers produced through this deconstruction are crystalized using critical discourse, narrative and metaphor analysis in order to develop a complex understanding of the multi-modal and multi-vocal meaning making processes inherent in these stories. The analysis reveals the way in which discourses and themes present in the contemporary context of social work practice such as neo-liberalism, managerialism and professionalization, are brought to life in the narratives produced by the social workers, who each tell their stories using different genres, from unique points of view, based on their individual subjective positions. The findings point to the significance of digital media storytelling as an important resources for knowledge production and knowledge dissemination. The analysis further points to the significance of connections between and among these texts as demonstrating the tensions and contradictions that are produced through the workers’ attempts to bring to life the social justice values, goals and objectives of social work to which they are committed in a social climate that is increasingly hostile to such approaches to human service work.

This study examines the way people use online resources within their personal healthcare practices to better understand how individuals manage their health issues in the age of the Internet. It specifically addresses the extent to which the Internet is used as an information database and associated patterns of use, whether the Internet represents a source of support or enables a supportive encounter and the implications of using the Internet as part of the health management across relationships with medical professionals and oneself. Using a sequential mixed methods design, the data was gathered within a larger multidisciplinary research project conducted in East York, Ontario. An initial quantitative analysis of 350 surveys describes Internet usage. The qualitative analysis of the 86 follow-up interviews of people recounting their personal health management processes demonstrated the importance of social networks, subjective health status and Internet user-style. The facile ability to engage with health information is transforming definitions and experiences of health and relationships with medical professionals. Examining medical encounters mindful of the aspects of trust, power, knowledge and privilege reveals an evolution to the doctor-patient relationship brought about by both information and personal empowerment. Using the Internet reinforces primary relationships and points to the development of new relationships that are sought at moments of meaningful life events or circumstances. New types of connections are being built across the Internet based on shared experiences, health concerns and health identities. Applying Actor Network Theory furthers an understanding of how search engines and online resources can emerge as actors in health information seeking and health management processes. Internet use is now a part of everyday life and is no longer limited to affluent early adopters as the gaps between those with access diminish in urban Canada. While its use is becoming intrinsically linked to health management it is not a panacea for improving health outcomes. As the populations’ collective health knowledge increases, so does the presumption that health management is a personal imperative. This notion that the achievement of good health is an individual responsibility or the theory of Healthism, frames the interpretation of the large percentage of the sample indicating they are striving to become healthier. Social workers need to acknowledge the place of the Internet within its practice and to balance the emphasis on individualized health management with the perspective that health outcomes reflect community mores. It is important for social workers to treat the Internet as a medium of relationships and for social workers to become knowledgeable about what these connections can provide in terms of support and information and what the limitations and risks of these relationships can be.

This study examines the way people use online resources within their personal healthcare practices to better understand how individuals manage their health issues in the age of the Internet. It specifically addresses the extent to which the Internet is used as an information database and associated patterns of use, whether the Internet represents a source of support or enables a supportive encounter and the implications of using the Internet as part of the health management across relationships with medical professionals and oneself. Using a sequential mixed methods design, the data was gathered within a larger multidisciplinary research project conducted in East York, Ontario. An initial quantitative analysis of 350 surveys describes Internet usage. The qualitative analysis of the 86 follow-up interviews of people recounting their personal health management processes demonstrated the importance of social networks, subjective health status and Internet user-style. The facile ability to engage with health information is transforming definitions and experiences of health and relationships with medical professionals. Examining medical encounters mindful of the aspects of trust, power, knowledge and privilege reveals an evolution to the doctor-patient relationship brought about by both information and personal empowerment. Using the Internet reinforces primary relationships and points to the development of new relationships that are sought at moments of meaningful life events or circumstances. New types of connections are being built across the Internet based on shared experiences, health concerns and health identities. Applying Actor Network Theory furthers an understanding of how search engines and online resources can emerge as actors in health information seeking and health management processes. Internet use is now a part of everyday life and is no longer limited to affluent early adopters as the gaps between those with access diminish in urban Canada. While its use is becoming intrinsically linked to health management it is not a panacea for improving health outcomes. As the populations’ collective health knowledge increases, so does the presumption that health management is a personal imperative. This notion that the achievement of good health is an individual responsibility or the theory of Healthism, frames the interpretation of the large percentage of the sample indicating they are striving to become healthier. Social workers need to acknowledge the place of the Internet within its practice and to balance the emphasis on individualized health management with the perspective that health outcomes reflect community mores. It is important for social workers to treat the Internet as a medium of relationships and for social workers to become knowledgeable about what these connections can provide in terms of support and information and what the limitations and risks of these relationships can be.

This randomized-controlled pilot study explored the impact of a pretreatment, telephone engagement intervention on adolescents’ (ages 13-19) initial mental health service attendance (i.e., the first 3 counseling sessions) and four secondary outcome variables (i.e., autonomous/ controlled treatment motivation, self-efficacy, and working alliance). Twenty-seven adolescents received the engagement intervention and completed assessments and 24 adolescents completed assessments only. Both groups completed follow-up assessments 6 weeks after study enrollment. Associations between the outcome variables and initial treatment attendance were explored. The extent to which demographic variables (i.e., age, gender, race, immigration status, and residence in low income neighbourhoods), psychological distress, and self-reported barriers (i.e., mismatched treatment expectations and external demands) were associated with treatment attendance was also explored. The primary findings from this pilot study indicated that adolescents who received the engagement intervention had greater initial treatment attendance (M=2.11, SD=1.01) than the assessment only group (M=1.54, SD=1.22), but the difference only approached significance. Moreover, no significant between-group differences in the secondary outcome variables were found. Paired samples t-tests were used to examine changes in autonomous/controlled treatment motivation and self-efficacy within groups between baseline and follow-up. The results of the paired samples t-tests indicated that that the experimental and control groups both demonstrated a significant decrease in controlled motivation at follow-up. In addition, the control group demonstrated a significant decrease in autonomous treatment motivation at follow-up. Post hoc analyses, using correlation and linear regression analyses, explored the associations between initial attendance and the secondary outcome variables, psychological distress, self-reported barriers, and demographic variables. A negative association between age, self-reported barriers and initial attendance was found. A positive association was found between working alliance and initial attendance. While the majority of adolescents who participated in this research lived in low income neighbourhoods and nearly half were second generation immigrants, these demographic variables were not associated with initial treatment attendance. Although the engagement intervention had a medium effect on initial treatment attendance, this difference was not statistically significant. Future research with a larger sample size and longer follow-up is needed to determine the effectiveness of the engagement intervention.

This institutional ethnography is an inquiry into the particular migrant category of International Migrant Workers (IMW) in Canada (otherwise known as Temporary Foreign Workers). It looks at how the daily lives of IMWs who have been deemed as ‘semi-skilled’ by the National Occupational Classification (NOC) system are organized by their immigration and job status in Canada. These IMWs are working primarily in the food service, hotel or retail industries in front-line and often precarious employment in Southern and Western Alberta. The data was collected through a literature review, interviews, observations, and textual analysis. The participants that informed this inquiry are IMWs, service providers in the immigrant sector, representatives from the Alberta Government, and an immigrant recruiter/consultant. This study uses an ‘ideological circle’ (Yan, 2003), which maps out the process through which governmental ideology is filtered down to all levels of society via a set of ideas, knowledge, procedures and methods about people and processes. It provides a vehicle to identify the specific social relations that organize people in different sites. It becomes apparent through this mapping that along with the political rationalities of neoliberal criteria and the logic of globalization, and market civilization and citizenship, certain administrative logic and technologies of government such as situating IMWs as economic units in the Canadian nation-state, processes of skill codification, and devolution of immigration policies and programs, become the foundations for the ways that IMWs live their lives in Canada. In particular, we can see how and why they ‘work’ for permanent residency, how and why they become vulnerable to precarious employment in their workplace and in other ways, and how and why they become isolated through family separation. The thesis ends with a look into how social workers and social service organizations are managing ‘professional’ relationships with migrant populations whose lives are organized in the above ways, and questions whether it’s possible at all to move beyond supporting ‘bare life’ (Agamben, 1998).

This study concerns an essential but, until recent years, little explored area of social work: environmental social work. The social work profession has long considered persons in their environment; however, use of the term environment has typically referred to social rather than nonhuman physical dimensions of space and place. It is common knowledge that we face today a number of serious environmental challenges, but less common is an understanding of how things came to be as they are. Why, for example, did things not develop differently? Why is our human-nonhuman relationship so strained? This research asserts human conceptualisations of the nonhuman other influence treatment of not only the nonhuman but also other human beings. Having an interdisciplinary focus involving social work, environmental studies and early Canadian history, Wendat and French conceptualisations of the nonhuman are explored through an ecofeminist framework in a culture-contact context to initiate consideration of, and in due course attending to, the uneasy intersection of the human and the nonhuman, social work and environmental issues, and current Aboriginal-non-Aboriginal relations. Through locating our environmental crisis within a historical context, it is possible to unsettle some contemporary assumptions about the human-nonhuman relationship, drawing attention to the fact that things could have been otherwise, that the environmental challenges experienced today were not inescapable. While there are certainly many ways to approach a history of our present environmental crisis, this investigation in the Canadian context involving a clearly defined case of culture contact between the Wendat and French in the early seventeenth century offers a variety of advantages deriving, in part, from the comparable but different complexities belonging to each group and the opportunity to explore two highly dissimilar cultural practices and belief systems from the time of initial contact. This study examines in detail how the two cultures understood and interacted with the nonhuman, and each other, through a forty-year period from 1609-1649. From this historical exploration of Wendat and French worldviews and land-use practices implications for social work are described and a model for place-based social work is generated.

The study was conducted in northern Ghana to determine the scope of male partner violence (MPV) against women, identify the factors associated with this problem as well as point out the health implications of MPV. In a sample of 443 married women drawn from outpatient populations across six district health centers we found that nearly 7 out of 10 women have experienced some MPV: 62% have experienced psychological violence; 29% have experienced physical violence; and 34% have experienced sexual violence. A multiple regression analysis showed that male controlling behavior, number of children, presence of concubines, partner appreciation, and very good health significantly predicted Total Violence. The results showed that the more controlling a husband is the more likely his wife is to experience severe violence and that more children in the marriage is associated with more violence for the women. Marriage duration was significantly positively correlated with violence, indicating that the longer the time since a woman got married, the more likely she experiences violence. Husband’s education was significantly negatively correlated with violence, indicating that husband education has a decreased effect on violence. Logistic regression and ANOVA models identified a number of socio-demographic factors as significant correlates of MPV. These include couple’s unemployment, particularly husband unemployment, being young – under 30 years and being younger than the husband, presence of concubines, being Muslim or Traditional, living in a rural setting, husband alcohol use, being a healthy woman, and not being appreciated by the husband. We found that MPV is associated with physical and mental health difficulties among women. Some 47 women reported having sustained multiple injuries, including sprains, broken bones and teeth, cuts, and burns. Mental health difficulties among these women included partner phobia, sleep deprivation, and thoughts of suicide. We make recommendations that call on government and other stakeholders to initiate policy that provides services to women experiencing MPV and that implements education and campaign programs to eventually eliminate MPV in Ghana generally.

Objectives: Concerns have been raised that child welfare systems may inappropriately target poor families for intrusive interventions. The term “neglect” has been critiqued as a class-based label applied disproportionately to poor families. The objectives of the study are: to identify the nature and frequency of clinical and poverty-related concerns in child neglect investigations and to assess the service referral response to these needs; to examine the contribution of poverty-related need to case decision-making; and to explore whether substantiated cases of neglect can be divided into subtypes based on different constellations of clinical and poverty-related needs. Methods: This study is a secondary analysis of data collected through the 2008 Canadian Incidence Study of Reported Child Abuse and Neglect (CIS‑2008), a nationally representative dataset. A selected subsample of neglect investigations from the CIS‑2008 (N = 4,489) is examined through descriptive analyses, logistic regression, and two-step cluster analysis in order to explore each research objective. Results: Children and caregivers investigated for neglect presented with a range of clinical and poverty-related difficulties. Contrary to some previous research, the existence of poverty-related needs did not influence case dispositions after controlling for other relevant risk factors. However, some variables that should be, in theory, extraneous to case decision-making emerged as significant in the multivariate models, most notably Aboriginal status, with Aboriginal children having increased odds of substantiation, ongoing service provision and placement. Cluster analyses revealed that cases of neglect could be partitioned into three clusters, with no cluster emerging characterized by poverty alone. Conclusions: The majority of children investigated for neglect live in families experiencing poverty-related needs, and with caregivers struggling with clinical difficulties. While poverty-related need on its own does not explain the high proportion of poor families reported to the child welfare system, nor does it account for significant variance in case decision making, cluster analysis suggests that there exists a subgroup of “neglected” children living in families perhaps best characterized by the broader notion of social disadvantage. These families may be better served through an orientation of family support/family welfare rather than through the current residual child protection paradigm.

This institutional ethnography is an inquiry into the particular migrant category of International Migrant Workers (IMW) in Canada (otherwise known as Temporary Foreign Workers). It looks at how the daily lives of IMWs who have been deemed as ‘semi-skilled’ by the National Occupational Classification (NOC) system are organized by their immigration and job status in Canada. These IMWs are working primarily in the food service, hotel or retail industries in front-line and often precarious employment in Southern and Western Alberta. The data was collected through a literature review, interviews, observations, and textual analysis. The participants that informed this inquiry are IMWs, service providers in the immigrant sector, representatives from the Alberta Government, and an immigrant recruiter/consultant. This study uses an ‘ideological circle’ (Yan, 2003), which maps out the process through which governmental ideology is filtered down to all levels of society via a set of ideas, knowledge, procedures and methods about people and processes. It provides a vehicle to identify the specific social relations that organize people in different sites. It becomes apparent through this mapping that along with the political rationalities of neoliberal criteria and the logic of globalization, and market civilization and citizenship, certain administrative logic and technologies of government such as situating IMWs as economic units in the Canadian nation-state, processes of skill codification, and devolution of immigration policies and programs, become the foundations for the ways that IMWs live their lives in Canada. In particular, we can see how and why they ‘work’ for permanent residency, how and why they become vulnerable to precarious employment in their workplace and in other ways, and how and why they become isolated through family separation. The thesis ends with a look into how social workers and social service organizations are managing ‘professional’ relationships with migrant populations whose lives are organized in the above ways, and questions whether it’s possible at all to move beyond supporting ‘bare life’ (Agamben, 1998).