Thesis (MPA) --University of Limpopo, 2011. / In this research report, I present the role of ethical principles in promoting efficient service delivery at the Department of Education in the Capricorn District of Limpopo Province. I critically present what the codes of conduct are; and explore the challenges and constraints faced by the public regarding behaviour and conduct of public officials Both the interviews and the questionnaires of the study were conducted at Capricorn District of the Department of Education at Lebowakgomo. The subjects of the study were all the current personnel attached to the Human Resource Management of the district.The report is concluded with an assessment of the challenges and constraints faced by the districttowards acceptable conduct as opposed to unacceptable or unethical behaviour, as well asrecommendations for addressing them.