Environmental impact reduction (EIR) in Product Development processes, can involve numerous elements and activities. In relation to business objectives, the strategic review and integration of environmental impact reduction should be considered a best practice development opportunity and a contribution towards longer term sustainability. It should be recognised that environmental impact reduction requirements are often complex and challenging for businesses to implement, especially for those companies lacking the knowledge and internal resources to address these activities. This has been found to be the case particularly with Small and Medium Enterprises (SMEs) where flexibility towards new approaches can be strategically more problematic, due to the limitations of available capital and resource. After a combination of literature review, industrial collaboration and data collection from within the manufacturing logistics systems of packaging for SME products, an opportunity was identified to develop a contemporary framework to integrate key critical environmental impact reductive activities, within adjoining New Product Development (NPD) activity. Engaging key activities of environmental impact reduction seamlessly into standardised NPD though a visual mapping process, can promote changes in current behaviour towards best practice development opportunities concerning environmental impact reduction. The contribution to new knowledge from this programme of research has been the development of an investigative framework for visually mapping the product development processes which provides manufacturing SMEs with an approach to capturing „visual snapshots‟ of their current engagement within environmental impact reductive activities. This visual mapping process addresses a range of company sizes and organisational behaviours to provide specific feedback and inform best practices for more sustainable NPD.

The Role and Contribution of the Chief Technology OfficerThe role of the Chief Technology Officer (CTO) came about because of new organisational demands on technology leaders in the 1980s. The initial research objective of this dissertation was to provide a clear scope of activities (a remit) for the CTO role. However, the analysis did not support a generic description for the role. Therefore, the approach taken explores CTO perspectives on technology management priorities when the technology context changes. There is limited literature on the role and contribution of the CTO per se. The resulting gap in the knowledge about the role is amplified by a wide variety of research methods and academic perspectives. From a theoretical point of view, the existing research tends to focus in isolation on the work being done, the working context or the worker (i.e. the CTO). There are studies that consider how the working context is changing, and studies that consider the work of the CTO, for example, the technology management priorities. There are still other studies that consider the attributes of the CTO. In this dissertation, these three perspectives - the working context, the work and the worker - are investigated in an integrated way using a data collection technique called 'personal role mapping' that is based on cognitive mapping. The 'personal role mapping' approach has been developed as part of this work. The evidence collected and analysed shows that the role of the CTO is highly idiosyncratic. This is because the CTO role changes as the organisation adapts in order to compete. Also, the role differs from one industry to another and between organisations within the same industry. To help deal with these variations, a CTO/Context Framework has been derived for use in conjunction with 'technology transition points'. The CTO/Context Framework has 20 sub-elements that support 6 primary elements including, 'technology management infrastructure', 'technology entry/exit points', 'technology business case & funding', 'operational improvement', 'people management' and 'technology business model & strategy'. The CTO can review each element with related sub-elements in anticipation or at the point of a 'technology transition'. This model for the CTO role is proposed as an alternative to a generic 'job description' (remit) for the CTO role. It is intended to be used as a platform for planning and decision-making. Together, the framework and the research approach for mapping an individual's role are offered as a unique contribution to knowledge.

This thesis describes how Innovation Management Consultants (IMCs) can promote changes in R&D/marketing relationships. The research was motivated by the scarce number of studies about the impact of IMCs on organisational relationships in general, and particularly on R&D and marketing relationships. This thesis contributes to knowledge in four strands of literature: technology management, organisational change, management consulting and conflict studies. Firstly, its main contribution is to technology management literature. Empirical evidence indicates that IMCs can modify the relationship between R&D and marketing functions, even though they are not hired explicitly for that purpose. Nonetheless, the main impact on the relationship is perceived at the personal level and it is dependent on the format of the intervention process. Additionally, the changes in the R&D/marketing relationship and its continuity seem to be conditional upon contextual factors such as specific company and consultant characteristics, as well as the nature of the consultant-client relationship. Secondly, this study has added to scholarly knowledge in organisational change by providing empirical evidence that IMCs advocate for the same dynamics used by Organisational Development (OD) consultants. The results highlight the importance of a facilitative-participative approach and organisational learning to generate change. The results suggest that certain OD theories such as sociotechnical systems theories and Lewin’s model can be used to explain the effect of IMCs on intra-organisational relationships. Thirdly, this research also augments knowledge about IMCs in management consulting literature because it provides evidence about the activities conducted by IMCs and their unexpected effects within client organisations. This addresses a gap identified in the literature, since the contributions of this type of Management Consultant (MC) have not been significantly investigated and the focus of previous studies has been on expected results. Finally, this research contributes to the area of conflict studies, particularly to the intersection between R&D/marketing integration and conflict, since it provides certain evidence about some IMCs’ mediation techniques that can be used to diminish conflict between different areas within an organisation. The research followed an inductive approach to understanding the changes that IMCs can promote in R&D/marketing relationships in large firms. The research is based on empirical evidence gathered through twelve case studies, feedback interviews and a small-scale survey. A framework describing the possible changes that IMCs can promote in the R&D/Marketing relationship was then built from grounded, within-case, and cross-case analysis. Lastly, in order to verify the observations obtained during the case studies, as well as the pertinence of the proposed framework, a set of eight feedback interviews with company participants and IMCs were carried out, as well as a small-scale survey. The results of these verification activities indicate that the proposed framework is reasonably complete and its elements are coherent.

Given the severe global competition and the manufacturing challenges, retaining competitiveness in the textile and apparel (T&A) industries has become crucial for manufacturers. To achieve this, although historically manufacturers have been regarded as mainly production orientated, a number of them have occupied a primary intermediary position by applying the mechanisms of industrial upgrading and instituting new product development (NPD) in their businesses together with the synergy of alliances and networks. This has enabled the manufacturers to provide various products and services to international buyers. The Taiwanese T&A manufacturers can serve as a good example. They have managed to retain their competitiveness in the global industry for the last half century by continuously evolving their businesses and acquiring extensive capabilities. To achieve competitiveness in the T&A sectors, strategic planning that can lead to competitive advantages is required. NPD has emerged as a source of business competitiveness and its success determinants can lead to competitive advantages. Supply management, particularly partnering relationships, is crucial to manufacturers’ competitive advantage, since no single firm can possess all the necessary resources and capabilities. Against this background, this study has constructed a research framework, in line with the resource-based view (RBV) and transaction cost theory (TCT), in order to explore how competitive advantages can be achieved, which can lead to manufacturers’ competitiveness. An in-depth case study of a representative Taiwanese manufacturer has been employed and examined. The selected Taiwanese T&A manufacturer has acquired resources, various (dynamic) capabilities and knowledge through its NPD process, resulting in core competences and sources for competitive advantages. It has become a lead firm in its supply chain/network, deploying a variety of partnering relationships in order to conduct NPD activities strategically, and has vertically integrated T&A NPD. This has allowed it to provide an increasing variety of new products and services, in order to serve a wider range of customers, thus continuously acquiring business opportunities in dynamic markets. This study has found that the manufacturers in the T&A industries can adopt more proactive strategic modes in NPD activities, to enhance NPD outcomes and their relationships with buyers. It is important for manufacturers to acquire crucial and complementary resources/capabilities through strategic networks, developing alliances to strategically plan and implement NPD. Operational relationships need not only to be viewed in relation to their immediate cost reduction benefits, but also to be extended to longer-term collaborations, in order to achieve competitive advantage deriving from evolving products and cost benefits based on a holistic and strategic view of the business.

Firms or organisations implement performance assessment to improve productivity but evaluating the performance of firms or organisations may be complex and complicated due to the existence of conflicting objectives. Data Envelopment Analysis (DEA) is a non-parametric approach utilized to evaluate the relative efficiencies of decision making units (DMUs) within firms or organizations that perform similar tasks. Although DEA measures the relative efficiency of a set of DMUs the efficiency scores generated do not consider the decision maker’s (DM’s) or expert preferences. DEA is used to measure efficiency and can be extended to include DM’s and expert preferences by incorporating value judgements. Value judgements can be implemented by two techniques: weight restrictions or constructing an equivalence Multiple Objective Linear Programming (MOLP) model. Weight restrictions require prior knowledge to be provided by the DM and moreover the DM cannot interfere during the assessment analysis. On the other hand, the second approach enables the DM to interfere during performance assessment without prior knowledge whilst providing alternative objectives that allow the DM to reach the most preferred decision subject to available resources. The main focus of this research was to establish interactive frameworks to allow the DM to set targets, according to his preferences, and to test alternatives that can realistically be measured through an interactive procedure. These frameworks are based on building an equivalence model between extended DEA and MOLP minimax formulation incorporating an interactive procedure. In this study two frameworks were established. The first is based on an equivalence model between DEA trade-off approach and MOLP minimax formulation which allows for incorporating DM’s and expert preferences. The second is based on an equivalence model between DEA bounded model and MOLP minimax formulation. This allows for integrating DM’s preferences through interactive steps to measure the whole efficiency score (i.e. best and worst efficiency) of individual DMU. In both approaches a gradient projection interactive approach is implemented to estimate, regionally, the most preferred solution along the efficient frontier. The second framework was further extended by including ranking based on the geometric average. All the frameworks developed and presented were tested through implementation on two real case studies.

Including the inherent temporal variability in a production system in planning and control processes can ensure the fulfillment of the production schedule and increase key performance indica- tors. This benefits the sustainable and efficient use of the system. The current lack of consideration of this inherent temporal variability in production planning leads to optimistic estimates and calcu- lations of planned values that cannot be met. To complete this information, the inherent temporal variability in a production system is investigated using a systematic approach. This approach detects, identifies, and quantifies inherent temporal variability and is applied to a data base created via an automated, event-driven procedure. The approach is tested in a smart factory laboratory. The results to date on improving production planning and control are promising as key performance indicators have been increased. There is still a need for action to ensure the fulfillment of the production schedule. Concluding, work on this topic has just begun, as can be seen from the discussion section. More data need to be collected and aggregated for future research. This publication is intended to motivate researchers to address this issue and better manage the existing uncertainty in production through the use of data.

Throughout the 1960s and the early 1970s, almost all developing countries pursued an import substitution policy that sought to develop a domestic manufacturing sector. At the same time, these governments carried out nationalisation programmes based on the view that foreign ownership of industry and assets was a drain on their wealth and hindered the economic development of the nation. Some developing countries saw foreign investment as a continuation of their colonial past and wanted to move away from it. As a result, there was a natural dislike and distrust of foreign investment. However, in the last three decades there has been a sea change in government opinions regarding foreign investment, and now many countries are actively encouraging it. In fact, some governments have paid financial incentives reaching as much as US$150,000 per employee to foreign companies to attract them to their country. These financial incentives are paid on the basis that governments believe that inward investment has positive effects on the economy, the most important of which is transfer of technology. Through improved technology a country can significantly enhance its competitiveness in the global marketplace leading to increased economic growth. With economic growth countries can also improve their social indicators such as education, health etc. Therefore, technology transfer from inward investment is viewed as the catalyst to change within a country. Despite the widespread popularity of governments seeking to attract inward investment there is no conclusive evidence that it leads to positive spillover effects in the form of technology transfer. This study seeks to fill this gap in the current body of academic knowledge, using the case of a small resource abundant country with a low population, such as the UAE, using both qualitative and quantitative research methods. The primary data was obtained through a detailed questionnaire, and provides an in depth approach to understanding the issue of technology transfer for the UAE; while the secondary data, obtained from UNCTAD and the World Bank, is more macro level in nature. The macro level data indicate that certain factors in the UAE are conducive to technology transfer taking place. The primary data seek to interrogate this for the case study presented in this study. In doing so, the primary and secondary data sets are connected in so far as to provide cross reliability through the identification of commonalities and differences of results. This study aims to provide understanding on whether FDI does indeed lead to a transfer of technology from the overseas firm into the host country economy. Understanding such a link within an academic framework allows this study to arrive at relevant policy recommendations that can be taken up by policy makers in similar contexts. The prior literature has shown that FDI both flows into countries that have proven economic growth and that FDI leads to economic growth, and therefore these factors are interrelated. This study has found that FDI can play an important role in filling domestic gaps in investment and also spur economic growth. This study develops a simultaneous regression to test the existence of a joint relationship between economic growth, which is a proxy for technology transfer, and FDI. In the case of host country factors a linear regression model is developed and tested. At a more micro level this study examined the case of Tawazun Economic Council, a high technology organisation that operates within the aerospace and defence industry cluster, in order to understand whether its investments have led to any real impact as far as technology transfer is concerned. The Tawazun Economic Council is a project with a total investment of US$60 billion, and as such allows this research to capture the impact of technology transfer in an enhanced cluster that has aerospace and defence as its core theme. The aerospace and defence sectors have leading edge technology, and therefore a high probability of technology transfer taking place. Through a survey of senior managers within the organisation responsible for strategy development, this study also found that technology transfer has taken place due to the very sophisticated off-take contracts that have been negotiated with buyers and technology suppliers. However, none of these technologies have been applied outside their narrow aerospace and defence usage. In addition, if capital abundant countries wish to capitalise on the technology transfer benefits from FDI then, future government policies should seek to protect intellectual property rights. The novel contribution of this study is that it has identified factors that are important for technology transfer from FDI to take place in capital abundant countries that have a small population. As such, the research has not only increased the current body of knowledge in this area, but has sought to provide policy recommendations that could help in increasing the level of FDI-based technology transfer in developing countries, with a particular emphasis on capital abundant and low population countries.

There have been many megaprojects done by project-based international joint ventures ( PBIJVs ) in Asia with Western expatriate project managers leading the way. However, the management style expected at a local level in Asia on construction projects is unique, and for many observers appeared to be unstructured, un-systemized and autocratic. Moreover, the varying strains of Chinese-based ethics and beliefs, including networking, trust, face and avoidance of confrontation heavily influenced management practices. This research investigated how a PBIJV should approach a complex construction megaproject in Asia and how experienced Western expatriate project managers actually managed and lead these projects to achieve overall project success. The aim of this research was to propose a framework for Western expatriate project managers to be used as a guide in the project management of PBIJVs in complex construction megaprojects in Asia, with East-West multi-cultural dispersed project teams, in a holistic way with a clear focus on good e-teaming communication and flexibility of project manager thought so that the multi-cultural teams can work more effectively and efficiently, better enabling project success. The thesis begins with an extensive review of published literature related to construction, Asia, culture, total quality management ( TQM ), IJVs, project management and megaprojects. A conceptual framework of work practices and styles required of Western expatriate project managers in the management of PBIJVs in construction on complex megaprojects in Asia, with East-West multi-cultural dispersed project teams, was established from this literature review. This conceptual framework was explored and developed based upon questionnaire responses and interviews with Western project managers with related and extensive work experience in Asia. This research followed a qualitative strategy for the research design and methodology, and adopted a multiple-case study approach. This research followed a combination of questionnaires and an exploratory semi-structured face to face interview approach with manual data analysis. The first stage of the research process involved screening interviews of the short-listed project managers, which comprised of questionnaires and semi-structured interviews with an interview guide. The second stage studied three selected cases and comprised of the second stage interviews, direct observations and documentation as the main methods of data collection. The third stage involved the validation of the intermediate framework developed from the multiple-case study conducted during the second stage via a questionnaire with nine people comprising of the project managers of the selected case study projects, screening process project managers and other selected construction industry experts all with extensive working experience in Korea. The findings of this research were presented in the form of a final framework to assist in improving project manager performance and skills on complex PBIJV construction megaprojects in Asia and it was concluded that such a framework would be of benefit to Western project managers as a guideline to manage construction megaprojects in Asia in a more effective and efficient way with the ultimate goal of achieving project success.

In an attempt to increase opportunity and quality of life for people living in poverty,governments and non-government organisations (NGOs) sell and donate products to developing countries. Typically, these are essential household items such as cook stoves, water filters and solar lighting. However, to date there has been limited research into the uptake and long term effectiveness of these products and few methods or tools are available to guide the product development process. This has resulted in a number of well documented product failures as a result of poor design choices. To overcome this problem and provide guidance to future or existing designers and NGOs this research investigated the factors required for long lasting and effective product design. This was carried out through the use of a literature review, the analysis of 64 products, a survey, interviews with product designers, and a case study with a Social Enterprise in Myanmar (Burma). The information gathered was analysed and used to create a framework consisting of various tools to guide designers and NGOs. Specifically, the research focused on the creation of a taxonomy of products designed for developing countries and an assessment method consisting of eight critical indicators for product success. These were presented as a website, set of cards and book which guides and assists designers during the process to ensure that future products are appropriate and to prevent current unacceptable levels of waste. Following the creation of the framework it was evaluated by students, practitioners and existing product users in Myanmar. The findings revealed that participants felt the assessment method and indicator cards were beneficial during the design process and assisted them in the development of more suitable and appropriate products.

An intense trauma in the UK farming industry was caused by the foot-and-mouth disease. The Policy Commission on the Future of Farming and Food, chaired by Sir Donald Curry CBE, diagnosed that farming was detached from the other sectors of the economy and was “serving nobody well”. The final recommendations of this commission were focused on efficiency, adding value and diversification. Among the specific recommendations, there was an important emphasis on the need to increase collaboration and cooperation because it “is the best way for small farm business to get the benefits of being a large farm business” (Curry, 2002:34). UK experts in farmer collaboration such as, Parnell (1999a), and The Plunkett Foundation (1992) had previously made clear the need for bigger, better, more effective and efficient Farmer Controlled Businesses. English Farming and Food Partnerships (2004a), also, set the challenge to explore and evaluate new approaches to develop farmer controlled enterprises more imaginatively. Therefore, the main aim of this research was to identify new forms of collaboration between farmers, which might lead to gain greater scale and flexibility in farming operating in an increasingly global food chain. Using an inductive grounded theory approach comprising a series of Delphi iterative face to face interviews, three rounds of guided interviews were completed. These involved 55 experts in the field of business collaboration, selected using a purposive sampling approach. Interviewees included leading academics, government officials and advisors, senior managers and business proprietors of the most profitable and/or innovative UK-based collaborative ventures. The outcome of the research has been to develop three discreet but combinable models of collaboration. Each model requires different levels of commitment from its members and would suit different business situations. All the proposed models offer a business structure flexible enough to be easily adapted in response to changes in the market place, but they also offer the opportunity of combining into much bigger organisations with the potential to integrate small-scale businesses into networks of international companies. This research also reaffirms that the traditional cultural barriers and divisions between the different stages and participants of the food and farming industry were still present and hinder the development of a more competitive sector. Whilst there has been progress in the assimilation of the supply chain concept, most of the businesses involved did not see the other stages of the chain as their potential partners.