Submitted to the Faculty of Education in fulfillment of the requirements for the Master of Education in the Department of Educational Psychology and Special Education at the University of Zululand, South Africa, 1999. / In essence The study revolved around the following: • The level of illiteracy of black Natal Parks Board employees. • . actors which contribute to the level of illiteracy of Natal Parks Board employees. • To determine in the light of the findings obtained, certain guidelines towards the route to be followed by illiterates and semi-illiterates, in attaining a state of literacy. The research was specifically directed at the problems confronting adult illiterates and semi-illiterates in their striving for literacy. Both the factors influencing educational progress and the best route to be taken to attain to literacy were studied. For the purpose of the empirical investigation a self-structured questionnaire was utilised. The respondents were selected at random from rural areas throughout KZN, from the learners from seven classes who have graduated from the basic Zulu, advanced Zulu and basic English classes and from people who are still awaiting incorporation into the adult literacy programme. A summary was presented and based on the findings of this study, the following recommendations were made: • Although there is already an ABET system and a bursary scheme currently operating in the NPB, it is nevertheless recommended that the NPB and other like-organisations should: reprioritise their goals from conservation of species to the development of staff, draw up clear education policies, identify current educational levels, all skills training courses should comply with the National Qualification Framework and that the individual's current knowledge, skills and experience should be recognised and certificated. • In order to fully update staff on educational and training possibilities in the NPB and other similar organisations it is recommended that employees should have a say in educational and skills training and courses should be regularly advertised throughout the organisation and education and training needs should be discussed with individual staff members. In a climate where the employer realises and accepts his obligations, the organisation's budget should reflect that education and skills training have a very high priority rating.

This cross-sectional study extended Snyder's Hope Theory (1991) by analyzing the difference in trait hope levels, pathway thinking, and agency thinking of pre-literate (no prior access to literacy) and non-literate (access to literacy, but little or no prior literacy education) Haitian adults. The data were derived from archival records of 135 students enrolled in Haitian-Kreyol adult literacy classes in Petit-Goave, Haiti. Mann-Whitney U results indicated that there were no significant differences in trait hope, pathway thinking, or agency thinking between the pre-literate and non-literate Haitian adults. Both groups reported average trait hope, average pathway thinking, and low agency thinking. Potential implications for adult literacy program and curriculum developers, evaluators, and teachers are discussed.