This is a study of "workplace diversity" from a social constructionist perspective. The perspective holds that while human meaning is socially created, it is the social order which gives us resources for making this meaning. There is much literature about workplace diversity from objectivist standpoints that takes for granted the term "diversity." What is missing is a comprehensive understanding of diversity: what does this term mean? What does it conceal? I attempt to contribute to a better understanding of diversity by interrogating its construction in popular culture. I analyze the content of an advertising supplement called "Diversity Works," published in the New York Times Sunday Magazine, with a literal read to learn how diversity is manifestly constructed on the surface as well as how it is typified through formula stories. Diversity is ideally defined as programs for creating a "culture of inclusion," but practical efforts imply normative attempts to assimilate persons designated as diverse to the standards imposed by the dominant group. I argue that claims about diversity act to construct collective identity for certain types of people thereby reinforcing their subordinate positions among the social hierarchy. As constructed, the social goodness of diversity is taken for granted, yet by its narrow typification reproduces race and gender divisions and accompanying inequalities. In practice, diversity is an alternate term for the other, the type of person who is not a member of the highly valued and socially privileged dominant group of white (Anglo) men. I suggest that diversity is linked to larger structures of domination evidenced by its construction as agents of social engineering existing to help certain types of people -- women and minorities. My analysis offers potential contributions to diversity scholarship by attending to issues of power and dominance as they are constructed and interpreted in popular culture. Further, I contribute to a dialogue about power and dominance relations between identity groups. Finally, this study contributes to empirical work on the issues of socialization in the workplace. As constructed, diversity programs invoke the ideal of respecting difference in persons while coordinating sameness in behavior for the benefit of capitalist expansion.

This study sought to investigate and to record any recurring patterns in the form and communicative impact of Shona advertisements. Motivation to carry out the study came from a realisation of a growing interest in using the Shona language for advertising and the fact that very few studies have been done on Shona advertisements. For methodology, examples of Shona advertisements were qualitatively analysed using some communications and discourse analysis approaches of the speech act theory and text linguistics. A structured interview with advertising agencies randomly selected and a questionnaire on the impact of advertisements were also used. The findings of the research included that Shona was used in advertisements in order to reach out to the majority of the Zimbabwean population. In addition, Shona was also found to have been developed enough to handle formal issues like advertisements. This finding further shows that Shona advertisements reflect an instance of diglossia leakage from Shona L(ow) to Shona H(igh). Another finding is that Shona advertisements reflect some characteristics of the Shona speech community in form. These include code-switching, slang and word- division problems. An innovation in code-switching noted in some Shona advertisements is the use of three languages, namely, English, Shona and Ndebele in one advertisement. It was also established that everything about the elements of Shona advertisements communicate. For instance, the message may be visual, tactile and olfactory. It also emerged that the Shona commercial advertisements had a presenting and a hidden agenda at the same time. To achieve this the advertisements used persuasive techniques such as advertising claims, cultural hooks and personalities as spokespersons. It was also noted that most readers of advertisements do not interpret them up to the hidden persuaders but end with the direct meaning. On the other hand the Shona advertisements that gave information such as health issues have no hidden agenda. One recommendation made is that advertisements be read and studied to raise the level of awareness about the persuasive techniques used in order to distinguish between misleading advertising and those that give useful information. Some recommendations were made for future research such as carrying out similar studies of informal Shona advertisements, advertisements by n'angas/inyangas (traditional healers), prophets and political campaigns. / African Languages / M.A. (African Languages)

This study sought to investigate and to record any recurring patterns in the form and communicative impact of Shona advertisements. Motivation to carry out the study came from a realisation of a growing interest in using the Shona language for advertising and the fact that very few studies have been done on Shona advertisements. For methodology, examples of Shona advertisements were qualitatively analysed using some communications and discourse analysis approaches of the speech act theory and text linguistics. A structured interview with advertising agencies randomly selected and a questionnaire on the impact of advertisements were also used. The findings of the research included that Shona was used in advertisements in order to reach out to the majority of the Zimbabwean population. In addition, Shona was also found to have been developed enough to handle formal issues like advertisements. This finding further shows that Shona advertisements reflect an instance of diglossia leakage from Shona L(ow) to Shona H(igh). Another finding is that Shona advertisements reflect some characteristics of the Shona speech community in form. These include code-switching, slang and word- division problems. An innovation in code-switching noted in some Shona advertisements is the use of three languages, namely, English, Shona and Ndebele in one advertisement. It was also established that everything about the elements of Shona advertisements communicate. For instance, the message may be visual, tactile and olfactory. It also emerged that the Shona commercial advertisements had a presenting and a hidden agenda at the same time. To achieve this the advertisements used persuasive techniques such as advertising claims, cultural hooks and personalities as spokespersons. It was also noted that most readers of advertisements do not interpret them up to the hidden persuaders but end with the direct meaning. On the other hand the Shona advertisements that gave information such as health issues have no hidden agenda. One recommendation made is that advertisements be read and studied to raise the level of awareness about the persuasive techniques used in order to distinguish between misleading advertising and those that give useful information. Some recommendations were made for future research such as carrying out similar studies of informal Shona advertisements, advertisements by n'angas/inyangas (traditional healers), prophets and political campaigns. / African Languages / M.A. (African Languages)