In the past, little has been written about the practical aspects of outreach. This thesis investigates the value of outreach and how it is put into practice in British Columbia's community archives. Interviews with managers of four community archives were conducted. The findings reveal that three of the interviewees regard outreach as a high priority and a fundamental part of regular activity. For these respondents, outreach activities have been positive and beneficial. They have successfully used outreach to augment and assist with acquisition, preservation and use of archival records. Only one interviewee presented a passive and cautious approach towards outreach. Results of this study indicate that outreach activities are not influenced by the administrative setting or the budget of the archives. This study identified the essential components necessary for the implementation and delivery of successful outreach initiatives as: a regular source of funding, incorporation into an annual work plan, district goals and objectives that are relevant to the mandate of the institution, attention to the target audience, community co-operation and support, and evaluation of results. This study reaffirms the value of archivists practising outreach, and provides encouragement to those who are looking for concrete methods of approaching outreach.

In the past, little has been written about the practical aspects of outreach. This thesis investigates the value of outreach and how it is put into practice in British Columbia's community archives. Interviews with managers of four community archives were conducted. The findings reveal that three of the interviewees regard outreach as a high priority and a fundamental part of regular activity. For these respondents, outreach activities have been positive and beneficial. They have successfully used outreach to augment and assist with acquisition, preservation and use of archival records. Only one interviewee presented a passive and cautious approach towards outreach. Results of this study indicate that outreach activities are not influenced by the administrative setting or the budget of the archives. This study identified the essential components necessary for the implementation and delivery of successful outreach initiatives as: a regular source of funding, incorporation into an annual work plan, district goals and objectives that are relevant to the mandate of the institution, attention to the target audience, community co-operation and support, and evaluation of results. This study reaffirms the value of archivists practising outreach, and provides encouragement to those who are looking for concrete methods of approaching outreach. / Arts, Faculty of / Library, Archival and Information Studies (SLAIS), School of / Graduate

The purpose of this study was to investigate staff attitudes to access and outreach in the three provincial and two of the university-based private archives of KwaZulu-Natal (KZN), South Africa. The position with regard to physical, legal and bibliographic access, including reference services and user education, was explored through visiting the five archives and discussing the situation with archives staff, using the "Checklist for a visit to an archives repository" as the first survey instrument. A survey was then conducted among the 45 staff members, using the second survey instrument: "Survey of archives in KwaZulu-Natal: staff questionnaire", in order to find out if archives inKZN hold outreach activities to publicise themselves and promote their use, and if so, which activities are held, and what attitudes staff hold with regard to these activities. To provide the necessary background information, a literature review was done. The archival situation was looked at from all aspects, starting with a brief overview ofthe history, development and usage ofarchives in the Western World, Africa and South Africa and focussing on the current policy and situation in KZN. Background information was also given on the issues of reference services, public programming and outreach in archives generally and in South Africa in particular. The results of the checklist and questionnaire were then analysed, and revealed difficulties with physical and bibliographic or intellectual access, a lack of user education, and deficiencies in staff qualifications and training. It was found that four out of five archives had held outreach activities, and that there was a growing awareness ofthe need to publicise archives. Activities preferred by staff and user differed from archive to archive. Staff needed to be aware ofwhich type of activity would appeal to each different sector ofthe public. Staff attitudes varied on such topics as best ways ofencouraging users into the archives, factors causing archives not to encourage new users, and factors causing lack of interest of potential users. It was found that there was a dearth of public relations training both in degrees and diplomas, and of in-service training. Recommendations were then made for, among others, improvements to premises, reading room service and user education; upgrading of archives qualifications; provision of in-service training and outreach workshops, based on the findings of the study. / Thesis (M.I.S.)-University of Natal, Pietermaritzburg, 2002.

Despite the importance of the visibility and accessibility of public archives repositories, various scholars agreed that these repositories in eastern and southern Africa are not known to and are accessed by few people. This study utilised the concept of soft power as a framework to examine the visibility and accessibility of public archives repositories in South Africa with the view to suggest ways to enhance it. A quantitative approach, informed by post-positivist paradigm was employed, using questionnaires, interviews, content analysis and observation of landmarks to collect data. Public archives repositories in South Africa, Friends of Archives, legislation, annual reports, and landmarks were the universe of analysis whereas archivists working in public programming sections, deputy director of Friends of archives, 2012 to 2016 annual reports, archival legislation, social media links and the public display signage of the Limpopo, Mpumalanga, National Archives and Records Services of South Africa (NARSSA), National Film, Video and Sound Archives (NFVSA), served as a unit of analysis or source of information. The study revealed that collaboration with a good partner, especially civil society, was a key for successful public programming at the lowest cost. Whereas the KwaZulu-Natal, Mpumalanga and Western Cape landmarks are visible, the study found that NARSSA, NFVSA, Free State, Limpopo, Northern Cape, North-West and Eastern Cape archives repositories could not easily draw potential users to archives. Furthermore, only Northern Cape and Western Cape provincial archive are active on social media through their departments. The study recommended a visibility and accessibility framework that will provide a foundation and insight on how best public archives could develop and implement integrated and yet impactful public programming activities with less expenses. / Information Science / M. Inf. (Information Science)