Durant les situations de crise, telles que les catastrophes, le besoin de recherche d’informations (RI) pertinentes partagées dans les microblogs en temps réel est inévitable. Cependant, le grand volume et la variété des flux d’informations partagées en temps réel dans de telles situations compliquent cette tâche. Contrairement aux approches existantes de RI basées sur l’analyse du contenu, nous proposons de nous attaquer à ce problème en nous basant sur les approches centrées utilisateurs tout en levant un certain nombre de verrous méthodologiques et technologiques inhérents : 1) à la collection des données partagées par les utilisateurs à évaluer, 2) à la modélisation de leurs comportements, 3) à l’analyse des comportements, et 4) à la prédiction et le suivi des utilisateurs primordiaux en temps réel. Dans ce contexte, nous détaillons les approches proposées dans cette thèse afin de prédire les utilisateurs primordiaux qui sont susceptibles de partager les informations pertinentes et exclusives ciblées et de permettre aux intervenants d’urgence d’accéder aux informations requises quel que soit le format (i.e. texte, image, vidéo, lien hypertexte) et en temps réel. Ces approches sont centrées sur trois principaux aspects. Nous avons tout d’abord étudié l’efficacité de différentes catégories de mesures issues de la littérature et proposées dans cette thèse pour représenter le comportement des utilisateurs. En nous basant sur les mesures pertinentes résultant de cette étude, nous concevons des nouvelles caractéristiques permettant de mettre en évidence la qualité des informations partagées par les utilisateurs selon leurs comportements. Le deuxième aspect consiste à proposer une approche de modélisation du comportement de chaque utilisateur en nous basant sur les critères suivants : 1) la modélisation des utilisateurs selon l’évolution de l’évènement, 2) la modélisation de l’évolution des activités des utilisateurs au fil du temps à travers une représentation sensible au temps, 3) la sélection des caractéristiques les plus discriminantes pour chaque phase de l’évènement. En se basant sur cette approche de modélisation, nous entraînons différents modèles de prédiction qui apprennent à différencier les comportements des utilisateurs primordiaux de ceux qui ne le sont pas durant les situations de crise. Les algorithmes SVM et MOG-HMMs ont été utilisés durant la phase d’apprentissage. La pertinence et l’efficacité des modèles de prédiction appris ont été validées à l’aide des données collectées par notre système multi-agents MASIR durant deux inondations qui ont eu lieu en France et des vérités terrain appropriées à ces collections. / During crisis events such as disasters, the need of real-time information retrieval (IR) from microblogs remains inevitable. However, the huge amount and the variety of the shared information in real time during such events over-complicate this task. Unlike existing IR approaches based on content analysis, we propose to tackle this problem by using user-centricIR approaches with solving the wide spectrum of methodological and technological barriers inherent to : 1) the collection of the evaluated users data, 2) the modeling of user behavior, 3) the analysis of user behavior, and 4) the prediction and tracking of prominent users in real time. In this context, we detail the different proposed approaches in this dissertation leading to the prediction of prominent users who are susceptible to share the targeted relevant and exclusive information on one hand and enabling emergency responders to have a real-time access to the required information in all formats (i.e. text, image, video, links) on the other hand. These approaches focus on three key aspects of prominent users identification. Firstly, we have studied the efficiency of state-of-the-art and new proposed raw features for characterizing user behavior during crisis events. Based on the selected features, we have designed several engineered features qualifying user activities by considering both their on-topic and off-topic shared information. Secondly, we have proposed a phase-aware user modeling approach taking into account the user behavior change according to the event evolution over time. This user modeling approach comprises the following new novel aspects (1) Modeling microblog users behavior evolution by considering the different event phases (2) Characterizing users activity over time through a temporal sequence representation (3) Time-series-based selection of the most discriminative features characterizing users at each event phase. Thirdly, based on this proposed user modeling approach, we train various prediction models to learn to differentiate between prominent and non-prominent users behavior during crisis event. The learning task has been performed using SVM and MoG-HMMs supervised machine learning algorithms. The efficiency and efficacy of these prediction models have been validated thanks to the data collections extracted by our multi-agents system MASIR during two flooding events who have occured in France and the different ground-truths related to these collections.

<p dir="ltr">Cyber-physical-human systems (CPHSs) integrate human cognitive capabilities into the decision and control processes of complex dynamical systems. While artificial intelligence (AI) has shown promise in controlling such systems, it often encounters challenges such as conflict with human behavior and brittleness. Moreover, even successful AI implementations may lead to negative impacts on humans, such as the degradation of manual skills and diminished situation awareness, thereby weakening humans' ability to effectively monitor and intervene in off-nominal conditions as the final decision-makers of the systems. To address these unique challenges within CPHSs, this dissertation proposes three key approaches. First, human behavior modeling approaches are proposed to enhance understanding and prediction of human behavior from the perspective of AI. Accurate modeling enables better calibration of AI's expectations regarding human teammates' intentions and skill-levels. Second, a novel shared control approach is developed to expedite human training for complex dynamic control tasks. An assistant agent supports human novices in emulating human experts by leveraging human behavior models to gauge the human's skill-levels and provide tailored assistance to help improve one's skill. Lastly, human-autonomy teaming (HAT) design is addressed from a resource allocation perspective. A systematic computational simulation approach is proposed to optimize function and attention allocation to manage trade-offs in performance, situation awareness, workload, and other considerations. The proposed frameworks are demonstrated via examples in drone applications. Numerical and experimental results, utilizing simulation platforms and human subjects, validate the efficacy of the proposed approaches. This dissertation presents significant progress in the design and implementation of CPHSs in that it offers insights and methodologies to enhance collaborative interactions between humans and autonomous systems in complex environments.</p>

Com a crescente complexidade das aplicações e sistemas computacionais, atualmente tem se tornado importante o uso de formalismos de várias naturezas na representação e modelagem de problemas complexos, como os sistemas reativos e concorrentes. Este trabalho apresenta uma contribuição na Tecnologia Adaptativa e uma nova técnica no desenvolvimento de uma aplicação para execução de alguns tipos de jogos, (General Game Playing), cuja característica está associada à capacidade de o sistema tomar conhecimento das regras do jogo apenas em tempo de execução. Com esse trabalho, amplia-se a classe de problemas que podem ser estudados e analisados sob a perspectiva da Tecnologia Adaptativa, através dos Dispositivos Adaptativos Cooperantes. A aplicação desenvolvida como exemplo neste trabalho introduz uma nova ótica no desenvolvimento de aplicações para jogos gerais (GGP) e abre novos horizontes para a aplicação da Tecnologia Adaptativa, como a utilização das regras para extração de informação e inferência. / The complexity of computer applications has grown so much that several formalisms of different kinds became important nowadays. Many systems (e.g. reactive and concurrent ones) employ such formalisms to represent and model actual complex problems. This work contributes to the field of Adaptive Technology, and proposes a new approach for developing general game playing system, whose feature is the capability to play a game by acknowledging the game rules only at run time. This work expands the set of problems that can be studied and analyzed under the Adaptive Technology perspective, by means of cooperating adaptive devices. The developed application used a new approach for general game playing development bringing and widens the application field of Adaptive Technology with subjects related to information extraction and inference based in the devices rules.

Com a crescente complexidade das aplicações e sistemas computacionais, atualmente tem se tornado importante o uso de formalismos de várias naturezas na representação e modelagem de problemas complexos, como os sistemas reativos e concorrentes. Este trabalho apresenta uma contribuição na Tecnologia Adaptativa e uma nova técnica no desenvolvimento de uma aplicação para execução de alguns tipos de jogos, (General Game Playing), cuja característica está associada à capacidade de o sistema tomar conhecimento das regras do jogo apenas em tempo de execução. Com esse trabalho, amplia-se a classe de problemas que podem ser estudados e analisados sob a perspectiva da Tecnologia Adaptativa, através dos Dispositivos Adaptativos Cooperantes. A aplicação desenvolvida como exemplo neste trabalho introduz uma nova ótica no desenvolvimento de aplicações para jogos gerais (GGP) e abre novos horizontes para a aplicação da Tecnologia Adaptativa, como a utilização das regras para extração de informação e inferência. / The complexity of computer applications has grown so much that several formalisms of different kinds became important nowadays. Many systems (e.g. reactive and concurrent ones) employ such formalisms to represent and model actual complex problems. This work contributes to the field of Adaptive Technology, and proposes a new approach for developing general game playing system, whose feature is the capability to play a game by acknowledging the game rules only at run time. This work expands the set of problems that can be studied and analyzed under the Adaptive Technology perspective, by means of cooperating adaptive devices. The developed application used a new approach for general game playing development bringing and widens the application field of Adaptive Technology with subjects related to information extraction and inference based in the devices rules.

There is a growing societal need to address the increasing prevalence of behavioral health issues, such as obesity, alcohol or drug use, and general lack of treatment adherence for a variety of health problems. The statistics, worldwide and in the USA, are daunting. Excessive alcohol use is the third leading preventable cause of death in the United States (with 79,000 deaths annually), and is responsible for a wide range of health and social problems. On the positive side though, these behavioral health issues (and associated possible diseases) can often be prevented with relatively simple lifestyle changes, such as losing weight with a diet and/or physical exercise, or learning how to reduce alcohol consumption. Medicine has therefore started to move toward finding ways of preventively promoting wellness, rather than solely treating already established illness. Evidence-based patient-centered Brief Motivational Interviewing (BMI) interven- tions have been found particularly effective in helping people find intrinsic motivation to change problem behaviors after short counseling sessions, and to maintain healthy lifestyles over the long-term. Lack of locally available personnel well-trained in BMI, however, often limits access to successful interventions for people in need. To fill this accessibility gap, Computer-Based Interventions (CBIs) have started to emerge. Success of the CBIs, however, critically relies on insuring engagement and retention of CBI users so that they remain motivated to use these systems and come back to use them over the long term as necessary. Because of their text-only interfaces, current CBIs can therefore only express limited empathy and rapport, which are the most important factors of health interventions. Fortunately, in the last decade, computer science research has progressed in the design of simulated human characters with anthropomorphic communicative abilities. Virtual characters interact using humans’ innate communication modalities, such as facial expressions, body language, speech, and natural language understanding. By advancing research in Artificial Intelligence (AI), we can improve the ability of artificial agents to help us solve CBI problems. To facilitate successful communication and social interaction between artificial agents and human partners, it is essential that aspects of human social behavior, especially empathy and rapport, be considered when designing human-computer interfaces. Hence, the goal of the present dissertation is to provide a computational model of rapport to enhance an artificial agent’s social behavior, and to provide an experimental tool for the psychological theories shaping the model. Parts of this thesis were already published in [LYL+12, AYL12, AL13, ALYR13, LAYR13, YALR13, ALY14].

<div>Intelligent machines, and more broadly, intelligent systems, are becoming increasingly common in the everyday lives of humans. Nonetheless, despite significant advancements in automation, human supervision and intervention are still essential in almost all sectors, ranging from manufacturing and transportation to disaster-management and healthcare. These intelligent machines<i> interact and collaborate</i> with humans in a way that demands a greater level of trust between human and machine. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which could have negative consequences for the human. Therefore, human trust should be <i>calibrated </i>to optimize these human-machine interactions. This calibration can be achieved by designing human-aware automation that can infer human behavior and respond accordingly in real-time.</div><div><br></div><div>In this dissertation, I present a probabilistic framework to model and calibrate a human's trust and workload dynamics during his/her interaction with an intelligent decision-aid system. More specifically, I develop multiple quantitative models of human trust, ranging from a classical state-space model to a classification model based on machine learning techniques. Both models are parameterized using data collected through human-subject experiments. Thereafter, I present a probabilistic dynamic model to capture the dynamics of human trust along with human workload. This model is used to synthesize optimal control policies aimed at improving context-specific performance objectives that vary automation transparency based on human state estimation. I also analyze the coupled interactions between human trust and workload to strengthen the model framework. Finally, I validate the optimal control policies using closed-loop human subject experiments. The proposed framework provides a foundation toward widespread design and implementation of real-time adaptive automation based on human states for use in human-machine interactions.</div>