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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Effective Strategies to Increase Employee Retention in Higher Education Institutions

Towns, Atiya 01 January 2019 (has links)
Many university leaders lack the knowledge necessary to retain skilled employees and decrease employee turnover. The purpose of this multiple case study was to explore strategies that leaders of colleges/universities in the United States used to retain skilled employees. Research participants included 7 leaders in higher education in central Florida who had at least 1 year of managerial experience in academic or human resources administration and were able to provide information on evaluating the effectiveness of approaches to employee retention. The conceptual framework was the behavioral leadership theory of Skinner. Data were collected using semistructured face-to-face interviews, phone interviews, and review of organizational documents. Using the thematic analysis approach, 4 themes emerged from data analysis: open communication, generational gap, work-life balance, and effective implementation of retention strategies. The implications of this study for social change could include the potential for leaders in higher education to improve employee morale and job satisfaction by applying strategies to retain employees and reduce turnover.

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