Research questions: How to create an engaging brand experience in marketing context? How does an engaging brand experience affect consumer attitudes and brand image? Purpose of the study: The authors propose that the relationship between brand experience and formation of brand loyalty can be mediated by brand affect: positive attitude and brand image. The study discovers the components of an engaging brand experience and indicates their effect on consumer attitudes and brand image. Conclusion: An engaging brand experience can be delivered by enabling seamless interaction between the consumer and the brand, involving the consumer with the brand at the consumer’s own will, and by ensuring that all the communication efforts as well as the content of each of the brand’s touch points is consistent. By delivering such brand experiences, positive attitudes and brand image; brand affect, can be generated and brand loyalty affected.

PiM's is young brand on the market, that is interesting by its courageous modern strategy. Main aim of my master thesis is reveal perception of the brand PiM's by consumers and compare it with its identity. Thesis is devided to theoretical and practical part. In theoretical part I defined term brand and its basic characterictics. Also I defined PiM's history and brand identity. In methodological part I chose and defined methods suited for analysis of the image. In practical part I applied methods as analysis of secondary data and survey by on-line questionaire. On these basis, I enlisted important information about image of the brand PiM's. By comparison of identity and image I reach the whole analysis of the image and I gave recommendations, how to built image successfully in the future.

Magister Commercii - MCom / The focus of branding is often externally focused, yet it is the employees through their direct interaction with the brand, that can make or break the brand promise. Despite the important role of employees in building the brand, they are often overlooked in brand building strategies. The purpose of the study was to test the effect of internal brand management on brand commitment and brand trust in a government organisation. Front-line employees of the South African Post Office, a state-owned organisation in South Africa was selected to collect the data using convenience sampling. Cronbach Alpha and content validity was used to test the reliability and validity of the measurement instrument. The data was not normally distributed and non-parametric tests were performed during data analysis. Descriptive statistics was used to describe the basic characteristics of the respondents and the correlation coefficient (Rho) was used to test the relationships between variables. All three hypotheses were accepted. The results are consistent with previous research, however, new developments are emerging. For front-line employees to commit to the brand, they must trust the brand, which in turn is created through brand identity. Negative external communication influences the ability of front-line employees to deliver the expected brand promise. Importantly, the role of top management in fostering internal brand management cannot be overlooked.

The thesis deals with the issue of brand management and brand value. Theory is applied to the example of the brand ZON, a company from Trebic producing lemonades. In the first part, the thesis is dealing with theoretical approaches to the brand management, especially the theory of David A. Aaker and Kevin Lane Keller. In the case study theory is applied to the example of lemonade company ZON. Present company identity and positioning is introduced and a current image of the brand is researched among its consumers. Finally the thesis evaluates present brand strategy and suggests changes to improve the brand value.

Aldrig förr har den svenska konsumenten varit så hälso- och miljömedveten. Ett resultat av detta är att fler mervärdesmärkningar har dykt upp på våra butikshyllor. En av de mest kända mervärdesmärkningarna inom ekologiskt producerade varor är i dagsläget KRAV-märkningen. Syftet med denna uppsats är att undersöka om Uppsala Universitets företagsekonomistudenters attityder gentemot KRAV-märkta produkter stämmer överens med den bild som KRAV vill förmedla. Studenterna har fått ange vilka produktattribut de anser vara av störst vikt vid livsmedelsinköp, vilka sedan har jämförts med hur väl de anser att KRAV uppfyller dessa. Genom detta har vi kunnat urskilja en generell attityd hos studenterna gentemot KRAV-märkta produkter. Resultatet visar på att studenterna har en positiv attityd gentemot KRAV-märkta varor. Dock visar undersökningen på att den bild som KRAV vill förmedla inte helt överensstämmer med den bild som studenterna har om varumärket. Den traditionella bilden av KRAV, där samhälls- och miljöansvar står i fokus, anser studenterna att KRAV uppfyller mycket väl. KRAV har däremot inte lyckats med att förmedla att KRAV-märkta produkter numera även står för god hälsa och smak. Vidare kan vi urskilja en tendens mot att studenterna inte värdesätter KRAV:s traditionella värderingar särskilt högt. Samhällsansvar och miljöansvar är inte någon prioritet vid studenternas val av livsmedel. Slutsatsen vi kan dra av detta är att om KRAV vill nå ut till studenterna som målgrupp bör de lägga större betoning på de produktrelaterade attributen som studenterna anser vara av störst vikt (smak, nyttigt, kvalité, tillgänglighet). KRAV bör fortsätta sitt arbete med att ladda varumärket med hälsoargument och framhäva de attribut som studenterna värdesätter hög

Brand contraction and Marketing constitute a new challenge in the 21st century¡¦s business development. The Smile Curve Theory provided by the founder of Acer Group, Mr. Stan Shih Z.R, who once stressed that value added manufacturing being low, the future development in Taiwan should focus on research/development and brand marketing. Due to the advancements in science technology and the keen competition among enterprises, many similar products can be found in the market. In general, branding is the motive that encourages producers to create unique products while stimulating customers to pay higher prices for what they want. Brand is an important asset to the enterprise; it not only brings profits under excellent quality control but also offers a convenient identity and enhances a company¡¦s growth. The well-known strategy of brand extension helps to reduce risks while promoting a new product in the market. However, the cost of promoting a new product into the market is higher than the cost occurred in the strategy of brand extension. For instance, the cost of promoting a new product into the market is about 50-100 million US Dollars in the American market (Brown, 1985). As a result, the advantage of applying the brand extension strategy lies in the promoting of new products and increasing the chances for success. The study aims at understanding the evaluation of brand image perception and brand extension from the viewpoint of consumers, and the study object was the package of aquatic products from Taiwan Water Corporation. The brand image perception and its image after extension constitute the independent variable. Consumers¡¦ high or low evaluation of brand image perception and the related extension were analyzed and examined to determine whether there was any significant correlation after extension. Furthermore, comparison of brand image was made between the new mineral water of Taiwan Water Corporation and others from the leading companies. The high or low brand image was sorted out in sequence and its relation ship with the brand extension evaluation was compared. Questionnaires were sent to 386 interviewees and the statistics were examined, the conclusions were drawn. Results: 1. There¡¦s significant correlation between the original brand and brand image perception after extension; if the similarity of brand extension is high, the correlation of the original brand image perception is higher than for products which have low similarity. 2. Between the original brand image perception and brand extension evaluation, the high brand image perception achieved higher brand extension evaluation than did the low brand image perception. The evaluation of brand extension with high similarity is also higher than that of brand extension with low similarity. 3. There¡¦s no interactive effect in ownership between the brand image perception and brand extension evaluation. The owner of the original brand gives a higher evaluation to brand extension with high similarity, than do non-owners. There¡¦s no significant variation between owner and non-owner to brand extension with low similarity. 4. If the similarity of brand extension is high, consumers often focus on the transferred perception of the functional image of the IT commodity. The value, function and reliability will be appreciated after brand extension. The brand extension with low similarity should emphasize the functional image and the transferred perception of the symbolized image from consumers. The fashionable image, personal style and outstanding reputation should also be formed so that a better evaluation of brand extension with low similarity can be made afterwards. Due to customers continuing to value the original brand image after brand extension of cross-classification, enterprises should treasure the influence of the original brand image and the compatible category on brand extension, as well as the variation resulting from different perceptions.

Understanding brand age is potentially critical to a brand management program. When a brand begins to be perceived as older, even with the positive attributes aligned with the idea of traditional and established brands, consumers may begin to move away from the brand. This study defines the concepts of both perceived and preferred brand age. We look at how perceived brand age fits in with our current perspective on branding and can enrich our understanding of consumers’ personal preferences. As there is very little published work in the area of brand age three distinct set of studies were conducted in order to fully understand the meaning of brand age, explicate the construct and understand the antecedents and consequences. The first study involved a group of exploratory studies. The purpose of this initial group of conceptual studies was to explore current consumer understanding and interpretation of the concept of perceived brand age. These studies were used to inform and direct our subsequent research. Our second set of studies explicated the brand age concept. In the first project, we used a Likert scale designed to understand what cues consumers use to understand the age of a brand. The second project was a semantic differential research study to examine what specific characteristics are associated with younger brands, older brands or are neutral between the two. We also develop and test a model of consumer choice through the exploration of the relationship between perceived brand age and preferred brand age.

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Problem: Today a brand means more than just an image or logo. Employees often see themselves as the brand and feel a connection to it. Since a brand is representing and telling us something about the company and its consultants, it is important to describe what is contributing to eventual brand identity solidarity or why critical differences are occurring. An internal shared understanding about brand identity between employees and brand leadership can result in achieving organizational goals. Companies that would like to signify to their customers what their brand identity is and what it stands for, have to start within the company. Therefore before signifying to their customers, the company have to make sure that their own employees understand what their brand identity stands for and what it is, which the problematization in this study is. Purpose: The purpose is to explore and describe the company’s main brand identity by interpreting the consultants’ and the brand leadership’s perceptions and associations about the brand identity. Methods: The empirical approach is based on interviews with consultants and brand leadership. To analyze the empirical results we have gathered information about the topic via literatures, journals and articles that explain the main ideas in brand identity. Conclusions: When analyzing the results, we have identified how the consultants and the brand leadership differ in their perceptions and associations in their brand identity. Based on the results we have obtained different answers with similar contents that helped us to identify their main brand identity.

ABSTRACT   Title: Private label in the supermarket industry: a case study of ICA.   Level: Final thesis for a Bachelor Degree in Business Administration   Author: Zhing Mo, Yulan Qu   Supervisor: Dr. Aihie Osarenkhoe   Date: 2010 – May   Aim: This dissertation aims to find out the motives behind the introduction of private label in ICA. The purpose is to further integrate the private label as a branding concept.    Method: Both quantitative and qualitative methods have been used in this research. The primary data has been collected through face-to-face interviews with ICA managers and an administer questionnaire. Secondary data has been collected from books, articles and the Internet.   Limitations: This research was limited by the size of the customer population and the number of stores. In addition the research was performed during the early stages of market penetration by ICA’s private label, and the results of future research might be different.   Conclusions: ICA released private label to counter manufacturer power and to be more price competitive. Moreover, it had a positive effect on customers’ loyalty. The introduction of the ICA private label had a great impact on brand image and brand awareness. With regards to loyalty, the ICA private label strategy is on the correct track but still has a gap between the intended objective and actuality.    Contribution of the thesis: This research contributes to finding out the advantages for retailers of introducing private label. Another contribution is to help the readers gain an in-depth understanding of private label in a brand concept. Moreover the research also presents some interesting prospects for further research.   Key words: private label, brand image, brand awareness, brand loyalty