Thesis--PlanB (M.S.)--University of Wisconsin--Stout, 2001. / Field problem. Includes bibliographical references.

No description available.

Thesis (M. S.)--Architecture, Georgia Institute of Technology, 2007. / Ringholz, David, Committee Chair ; Chung, Wayne, Committee Member ; Johnson, Jennie, Committee Member.

A situational interview was developed for use in the selection of convenience store cashiers. One hundred two newly hired cashiers were interviewed using the situational interview. Ninety days later, a performance appraisal was completed for all subjects who were still employed. There was no significant difference in interview scores between those still working 90 days after hire and those who were not (t = 1.14, df = 100, n.s.). Correlations between the total interview scores and the total performance appraisal scores were generally very low or negative. Potential explanations for the failure of the interview to predict turnover or job performance are discussed

An effective process for translating contextual inquiry data into usable design concepts is described. A literature survey, field observations and laboratory simulations preceded contextual inquiry sessions with seven cashiers working in retail checkstands. Data from this field research was communicated with a graduate student design team during interpretation sessions. Diagrams and pictures from the physical workspace were introduced, work behaviors and breakdowns were discussed and design ideas and insights were recorded during these sessions. The final communication tool is a wall-sized affinity diagram created by members of the design team. The affinity diagram tells the story of peoples experiences working in retail front end work environments by incorporating patterns of cashiers behavior and concerns, while maintaining details of each participants comments. It translates the applied research from basic contextual inquiry data to a sustainable communication tool for contextual researchers, workspace designers and other project stakeholders. The design research method presented yields valuable qualitative results for physical workspace design that can be communicated to people who are not involved in data collection.

Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A significant reduction in turnover would have occurred at the highest composite score level, if used as a hiring cut off. Results were tempered by several considerations, including a high percentage of false negatives and an insignificant linear relationship between composite scores and tenure.

Made available in DSpace on 2016-04-28T18:22:49Z (GMT). No. of bitstreams: 1 Tamires Dartora.pdf: 2635681 bytes, checksum: c0c2c69b8f5b800fd3ae24794c196b87 (MD5) Previous issue date: 2014-02-25 / This research aims to investigate the work activity of cashiers and packers from Federzoni supermarket, located in Caieiras - SP, in order to demonstrate that such activities are not only mechanical operations , they are more complex than we have become accustomed to consider. Therefore, we used the assumptions of French Discourse Analysis, mainly supported by the work of Dominique Maingueneau, and assumptions of the ergological approach, articulating the concepts of work activity, and good non adherence in the first chapter; the infidelity of the institucional environment and the discursive ethos in the second chapter, and speech genres , discursive memory and non-neutrality of prescripts in the third chapter, continuously targeted by the principle of semantic constraints system, as proposed by Maingueneau (1984/2008). For this research, we proposed the methodology we called double anticipation: at first, we investigate the history of a work activity requirements and, as a second step, the approach of the workers and the completion of that activity, always considering that there is a constant back and forth between these two poles, since the work activity is the knot that binds them, puts them in relationship. Thus, in addition to show certain peculiarities that we cannot anticipate, which makes the work activity of cashiers and packers even more complex than is generally treated, we reflect on the activity of the researcher in a research activity job / Esta pesquisa tem como objetivo investigar a atividade de trabalho dos operadores de caixa e empacotadores do supermercado Federzoni, um supermercado de médio porte localizado na cidade de Caieiras SP, a fim de demonstrar que tais atividades não são apenas operações mecânicas, são mais complexas do que nos acostumamos a considerar. Para tal, nos utilizamos dos pressupostos da Análise do Discurso de vertente francesa, apoiados principalmente na obra de Dominique Maingueneau, e nos pressupostos da abordagem ergológica, articulando, assim, os conceitos de atividade de trabalho, boa desaderência e corpus herdado no primeiro capítulo; infidelidade do meio, ambiente institucional, ambiente discursivo e ethos discursivo no segundo capítulo; e gêneros discursivos, memória discursiva e não neutralidade das normas no terceiro capítulo, continuamente direcionados pelo princípio de sistema de coerções semânticas, conforme proposto por Maingueneau (1984/2008). Como metodologia para esta investigação, propusemos a dupla antecipação metodológica do pesquisador que consiste, em um primeiro momento, na investigação das normas antecedentes de uma atividade de trabalho e em um segundo momento, na aproximação dos trabalhadores e da realização desta mesma atividade, desde que haja a consideração de um constante vai e vem entre estes dois polos, uma vez que a atividade de trabalho é o nó que os une, os coloca em relação. Dessa maneira, além de demonstrar determinadas particularidades não antecipáveis que tornam a atividade de trabalho dos operadores de caixa e empacotadores muito mais complexas do que são geralmente tratadas, pudemos refletir sobre a atividade do pesquisador Analista do Discurso ergólogo na investigação de uma atividade de trabalho