Personality, ways of coping and occupational burnout were examined within the context of child care work, using a number of self-report questionnaires. Subjects included 70 full-time child care workers from children's homes in the Natal-KwaZulu area. The subject sample was treated as one group, as environmental sources of stress were perceived more or less consistently across the population. Stepwise multiple regression was used to assess the relationships between personality (neuroticism, extraversion) and ways of coping and the three facets of burnout (emotional exhaustion, depersonalisation and personal accomplishment). Demographic variables such as age and experience were also explored. Varying degrees of burnout were found, with particularly high levels of diminished personal accomplishment. Both emotion- and problem-focused coping strategies contributed significantly to the burnout response, with emotion-focused coping being the most frequently reported coping strategy. Significant relationships were found between personality and burnout. Neuroticism contributed a significant proportion of the variance in all three dimensions of burnout, particularly emotional exhaustion and depersonalisation. Extraversion and psychoticism contributed significantly to higher levels of personal accomplishment. A significant relationship was found between personality and ways of coping. Neuroticism contributed significantly to the prediction of emotion-focused coping strategies, particularly wishful thinking and self-blame. Extraversion was found to contribute significantly to problem-focused coping and growth-oriented coping. Demographic variables, particularly age and experience, were found to influence both burnout and coping responses. Ethnic identity was found to influence the coping strategies used. The results were discussed primarily in terms of their function as defenses, or as efforts to adapt (successfully or unsuccessfully) to the stress being experienced, and as vulnerability factors. The importance of contextual factors in the stress and burnout process, particularly within the current South African context, was highlighted. Recommendations for future research were made. / Thesis (M.Soc.Sc.)-University of Natal, Pietermaritzburg, 1997.

The research posed two questions, namely (a) how much stress, if any, is experienced by house mothers in a childrens' home, and (b) which factors cause such stress. The methodology employed is descriptive research. It covered the total population of ten house mothers in a childres' home. Measuring instruments employed were; the Heimler scale for Social Functioning, the Glazer Stress Control Life Style Questionnaire, the Stress Questionnaire, and a self-formulated questionnaire. The results are as follows: 70% reported average to high stress, but are inclined to deny stress. 30% reported normal stress levels, Possible causes of stress are the work context of the childrens' home, age, period of service, and personality. / Die studie soek antwoorde op twee vrae, naamlik (a) hoeveel sires, indien enige, beleef huismoeders in 'n kinderhuis, en (b) wat veroorsaak sulke sires? Die metode wat gebruik was, is beskrywende navorsing. Die totale populasie van tien huismoeders in die spesifieke kinderhuis is betrek. Die klein omvang maak hierdie studie nie veralgemeenbaar nie. Die volgende meetinstrumente is benut ; die Heimlerskaal vir Maatskaplike Funksionering, die "Glazer Stress Control Life Style Questionnaire'', die "Stress Questionnaire", en 'n selfgeformuleerde vraelys. Die resultate is soos volg: 70% van die huismoeders in die studie vermeld gemiddelde tot hoe mates van stres, maar is geneig om stres te ontken. Dertig persent van die respondente vermeld normale hoeveelhede stres. Moontlike oorsake van sires is aangetoon as: die werkskonteks binne die kinderhuis, ouderdom, tydperk van diens, en persoonlikheid / Social Work / M.A. (Social Work: Mental Health)

The research posed two questions, namely (a) how much stress, if any, is experienced by house mothers in a childrens' home, and (b) which factors cause such stress. The methodology employed is descriptive research. It covered the total population of ten house mothers in a childres' home. Measuring instruments employed were; the Heimler scale for Social Functioning, the Glazer Stress Control Life Style Questionnaire, the Stress Questionnaire, and a self-formulated questionnaire. The results are as follows: 70% reported average to high stress, but are inclined to deny stress. 30% reported normal stress levels, Possible causes of stress are the work context of the childrens' home, age, period of service, and personality. / Die studie soek antwoorde op twee vrae, naamlik (a) hoeveel sires, indien enige, beleef huismoeders in 'n kinderhuis, en (b) wat veroorsaak sulke sires? Die metode wat gebruik was, is beskrywende navorsing. Die totale populasie van tien huismoeders in die spesifieke kinderhuis is betrek. Die klein omvang maak hierdie studie nie veralgemeenbaar nie. Die volgende meetinstrumente is benut ; die Heimlerskaal vir Maatskaplike Funksionering, die "Glazer Stress Control Life Style Questionnaire'', die "Stress Questionnaire", en 'n selfgeformuleerde vraelys. Die resultate is soos volg: 70% van die huismoeders in die studie vermeld gemiddelde tot hoe mates van stres, maar is geneig om stres te ontken. Dertig persent van die respondente vermeld normale hoeveelhede stres. Moontlike oorsake van sires is aangetoon as: die werkskonteks binne die kinderhuis, ouderdom, tydperk van diens, en persoonlikheid / Social Work / M.A. (Social Work: Mental Health)

Text in Afrikaans / Children in children’s homes often make use of specific behaviour - defined as contact boundary disturbances in Gestalt theory - as a result of their intense emotional needs, but also to protect themselves or to be assertive in their current environment. This qualitative, applied study aimed to determine and describe the way the child care workers of a rural child and youth care centre manage and experience the contact boundary disturbances of children in the children’s home. Semi-structured interviews were conducted with eight child care workers. In conducting the study, the researcher found that the child care workers had inadequate knowledge and insight regarding contact boundary disturbances and how to handle it. It was concluded that the management of children’s homes must ensure that training and support are provided to child care workers so that their needs are addressed in order to prevent burnout. Recommendations that will be valuable with respect to the handling skills and emotional experiences of child care workers were made. / Social Work / M. Diac. (Spelterapie)

Text in Afrikaans / Children in children’s homes often make use of specific behaviour - defined as contact boundary disturbances in Gestalt theory - as a result of their intense emotional needs, but also to protect themselves or to be assertive in their current environment. This qualitative, applied study aimed to determine and describe the way the child care workers of a rural child and youth care centre manage and experience the contact boundary disturbances of children in the children’s home. Semi-structured interviews were conducted with eight child care workers. In conducting the study, the researcher found that the child care workers had inadequate knowledge and insight regarding contact boundary disturbances and how to handle it. It was concluded that the management of children’s homes must ensure that training and support are provided to child care workers so that their needs are addressed in order to prevent burnout. Recommendations that will be valuable with respect to the handling skills and emotional experiences of child care workers were made. / Social Work / M. Diac. (Spelterapie)