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On closedowns : towards a pattern of explanations to the closedown effectHansson, Magnus January 2008 (has links)
Productivity effects under uncertainty and threat is the topic of this thesis. It comprises a synthesis and four papers on closedown – focusing a phenomenon where there is an overall productivity increase during the closedown process. Productivity effects are the primary focus of this work’s case closedown studies, and uncertainty and threat the common denominator of the cases. This thesis contributes a theoretical foundation for analysis of closedowns. It identifies explanatory contributing factors and patterns which enable a better understanding of the Closedown effect. The theoretical foundation for this thesis is outlined in the first paper. It recontextualizes the Hawthorne experiments by applying a closedown perspective to them. This new perspective identifies several similarities between the Hawthorne experiments and situations where closedown is threatened or decided. Originally the Hawthorne experiments were viewed as a closed system, laboratory experiments instead of actions on daily operations. The new perspective analyzed the prevalent threat implicit in the context that the Hawthorne experiments were conducted in. Such threat was identified in other earlier work on the Horndal and Closedown effect, situations where productivity also increased. Threat can act as a motivator or de-motivator. With the recontextualized perspective, it was found that employees become sensitive to their managerial and informational context, and so productivity patterns fluctuate. A productivity increase is observed overall when closedown is threatened. It is this phenomenon we term the Closedown effect. In the second paper, a case study of the closure of a plant tracks productivity fluctuations and fine-tunes analysis of critical events that occur during a closedown process. It builds on the previous papers theoretical foundations and outlines a theoretical model for explaining the Closedown effect. Productivity development depends on workers’ interpretations of management information, and actions and reactions to the prevalent closedown. The dialectics between management and workers change during the closedown period – there were fewer conflicts, speeder conflict resolution, increased formal and informal worker autonomy, and more workers’ work design initiatives. A HRM-program initially had a positive effect on workers, but its importance diminished during the closedown period. The closedown decision generated structural changes: management control over daily operations diminished, informal leadership evolved and individualization grew stronger as the importance of informal groups deteriorated. In the third paper a multiple case-study is presented. Lack of social responsibility characterizes the managerial setting in these cases, in contrast to the case study presented in the second paper. That is, here there was a lack of management support for worker activities in this particular closedown process. The Closedown effect was found to be statistically significant in three of the four cases. This paper also contributes a theoretical elaboration of the Closedown effect, including distinguishing the key aspects needed in a detailed analysis of the closedown process. In the fourth paper the productivity paradox is examined with a holistic approach, which draws on Buckley’s (1967) modern systems theory. This holistic perspective considers changes in the initial economic and institutional structure, and assesses the dynamics that are triggered by the closedown decision. A closedown decision evidently reorders the equilibrium between management and the workers. The main holistic pattern that emerges is a new order, where worker self management replaces management control at plant level and workplace psychology is based on the apprehension of unfairness. An empirically-close analysis approach is a recognized method for highlighting puzzling phenomenon and developing explanatory patterns. This empirically-close analysis of the empirical data generated in this thesis enabled identification of key factors to explain the appearance of the Closedown effect. Moreover, it was a means for generating a more rigorous theoretical understanding of the Closedown effect, and developing a pattern of explanations to this productivity increase effect. A key theoretical contribution of this thesis is the identification of a range of concepts that form antecedent explanations to the Closedown effect’s occurrence. These antecedents are aggregated in themes: managerial actions, counter-institutional actions, conflict context, worker autonomy, perceived threat of job loss, collective action, economic and institutional reordering, and institutional restrictions. The following describes the influence of these aggregates and their temporal dynamics, in relationship to the Closedown effect. The identification above factors and the generation of a theoretical framework to assess closedowns is the contribution this thesis makes. The significance of these for future research is also critically assessed.
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Organizational death and employee motivation : Investigating a plant closure in a multi-plant organizationHäsänen, Lars January 2010 (has links)
Major organizational changes are often connected with a variety of negative outcomes for both employees and the organization alike. As a contrast to this, organizational deaths have instead been associated with increased productivity and motivation to perform, despite certainty of job loss. These results have been regarded as counter-intuitive, since employment and job security are regarded as a foundation for work motivation. Consequently, this thesis aims at investigating the motivational aspects of organizational deaths in terms of change in motivation as individuals adjust to changing realities. The thesis rests on three empirical studies.The first study's results showed (contrary to theoretical postulations) that goal setting was able to influence employees' in-role and extra-role performance, job-induced tension, commitment to the closure, and job satisfaction. The second study showed that organizational productivity, efficiency, performance, motivation and psychological climate increased for both blue-collar and white-collar employees'. The results of the third study lend support to the anecdotal reports that high-performers stop performing during organizational deaths. However, this study also found that low-performers perceiving low justice increased their effort which may show that they have a personal gain in performing (e.g., positive self-perception). The results of the empirical studies support the notion that organizational productivity increases along with employees' motivation to perform. Finally, a common pattern in the data was that most positive variables increased and the negative variables decreased. These results are explained by the adoption of new goals, which creates horizontal coherence (harmony) among goals, which gives rise to goal proximity (motivation increases due to moving closer to the goal). / At the time of the doctoral defense, the following papers were unpublished and had a status as follows: Paper 1: In press. Paper 2: Submitted. Paper 3: Submitted.
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