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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

The Analysis of Staff's Job Satisfication And Turnover Intention in Financial Industry

Tseng, Wen-bo 16 February 2011 (has links)
Due to the access to international financial market is open and globalization is inevitable, the fluctuation of financial market and the competition among banks are getting fierce. Emotion is an essential part of a bank employee¡¦ job and it is closely related to working pressure. Therefore, this paper is to investigate whether working pressure will affect job satisfaction and then affect the tendency of resignation. Based on the research motives, the purposes of this research are as follows: 1. To understand the current situation of financial employees¡¦ job satisfaction factors and resignation tendency. 2. To investigate how job satisfaction factors are related to resignation tendency. 3. This paper provides companies reference of human resource development such as how to reduce resignation intention in order to cut unnecessary recruit cost. Conclusion¡GBased on the result of simple regression analysis,¡uworking pressure¡v,¡udegree of satisfaction to salary and benefits¡v,¡ucommitment to organization¡v and ¡uassignment fairness¡vindeed influence working satisfaction. In other words, the lower working pressure an employee has, the higher degree of working satisfaction one has; the higher degree of satisfaction to salary and benefits, commitment to organization and assignment fairness one has, the higher degree of working satisfaction one has. Suggestions: 1.Raise employees¡¦ commitment to organization in order to recruit elites and reduce the labor turnover rate. 2.The reward system has to be quantified. KEY WORLD¡Gworking pressure¡Bdegree of satisfaction to salary and benefits¡B commitment to organization¡Bassignment fairness¡Bresignation intention¡Bworking satisfaction
2

none

Lin, Tao-Chin 01 August 2002 (has links)
Abstract In the development of the western leadership theories, transformational leadership, charisma leadership and leader-member exchange theory (to be called LMX theory) can give reasonable explanation to leadership. Owing to the differences of culture, the eastern Chinese society develop paternalistic leadership which depends on tradition of Chinese culture and family system. However, which one can respond with best member efficiency? In this research, the staff of Southern Taiwan Post Office is the object. The aforesaid four leadership styles are independent variable, and the staff¡¦s commitment to organization, loyalty to organization, behaviors that benefit organization, self-evaluation achievement, and superior-evaluation achievement to be dependent variable. control variable is the staff¡¦s background. The purpose of this research is to find out the forecast effect of leadership style to member efficency. Questionnaire survey is the way to collect data for this research. The compilation of questionnaire is according to the scale which is compiled by formerly researchers of the related field, and to repeat to verify concept construction in factor analysis. There are 249 pieces questionnaire being gathered. The main methods of analysis are to take hypothetic-verification by descriptive statistics, correlational analysis, and blocked regression analysis. The conclusions of this research shows that the staff¡¦s commitment to organization, loyalty to organization, and behaviors that benefit organization for Post Office is high. While the leaders of Post Office Lead members in LMX theory, the members¡¦ commitment to organization, loyalty to organization, self-evaluation achievement and superior-evaluation achievement are maximum forecast effects. While the leaders of Post Office lead members in charisma leadership style, the members¡¦ behaviors that benefit organization are maximum forecast effects. Furthermore, in this research we can find that the staff of Post Office which have higher educational background is negative forecast effect in commitment to organization and loyalty to organization. Finally, the concrete suggestions have been mode by conclusions of this research to leaders of Post Office and direction for future research in reference. Key words: Transformational Leadership, Charisma Leadership, LMX, Paternalistic Leadership, Commitment to Organization, Loyal to Organization, Behaviors that Benefit Organization

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