The COVID-19 pandemic, known as the coronavirus, was declared as a national pandemic by the World Health Organization in March 2020 (Cucinotta and Vanelli, 2020). Following the declaration of a national pandemic, institutions across society were forced to respond. Among those most immediately impacted, were colleges and universities. Higher education faculty and administrators transitioned in-person courses to an online format to adjust to the restrictions of coronavirus. As a result, college students around the world experienced a sudden shift to taking an entire semester of courses in an unfamiliar online format. The pandemic served as a catalyst to a trend over the last 2 years to provide access to a growing number of online courses. Given this drastic change and the unprecedented future of higher education during uncertain times, it was imperative to further study the nature of quality in online courses. While research on quality in higher education is extensive, a significant gap in literature exists related to students' perspectives of quality, particularly in online courses. To address this gap, I used the Community of Inquiry framework (CoI) (Garrison, Anderson, and Archer, 2000) and related survey to explore aspects that contribute to perceptions of online education quality. The study investigated how undergraduate students at a large public research institution perceived the importance of elements of the CoI Framework. The data analyses included independent sample t tests, one-way ANOVAs, and regression. The results revealed that course pedagogy does affect students' perceptions of online quality. However, student characteristics do not affect students' perceptions of quality for online courses in Higher Education. / Doctor of Philosophy / It is important to understand quality in higher education because of its economic and social value. Gaining a deeper understanding into how students perceive quality is crucial, since they are the main consumer group of higher education. As a result of COVID-19, which was declared a national pandemic by the World Health Organization in March 2020 (Cucinotta and Vanelli, 2020), all higher education institutions were forced to transition courses to an online format. Due to the prevalence of online courses, quality of online courses became a primary focus for educational leaders. This study sought to better understand how students who are members of a single academic college at a large public university perceive the quality of online courses. The 145 participants in this study completed the online Community of Inquiry survey, which had an estimated 10–15-minute completion time. The survey contained 34 Likert scale questions related to students' experiences in an online course they have taken within the past academic year. This quantitative study utilized the Community of Inquiry framework which creates a deep and meaningful quality learning experience in online courses. (Garrison, Anderson, and Archer, 2000). The results of this study revealed that course pedagogy does affect students' perceptions of online quality. This study also found that student characteristics do not affect students' perceptions of quality for online courses in higher education.

The impact of Internet technology on critical thinking is of growing interest among researchers. However, there still remains much to explore in terms of how critical thinking can be fostered through online environments for higher education. Ten years ago, Garrison, Anderson, and Archer (2000) published an article describing the Community of Inquiry (CoI) framework which provided an outline of three core elements that were able to describe and measure a collaborative and positive educational experience in an online learning environment, namely teaching presence (design, facilitation, and direct instruction), social presence (the ability of learners to project themselves socially and emotionally), and cognitive presence (the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse). This dissertation extends the body of research surrounding the CoI framework and also the literature on developing critical thinking in online environments by examining and exploring the extent to which teaching and social presence contribute to cognitive presence. The researcher was able to do this by offering 189 learners enrolled in 10 research methods courses and educational research courses an opportunity to use an innovative online resource (Research Design Learning Resource – RDLR) to assist them in learning about educational research and developing research proposals. By exploring how participants used this resource the researcher was able to gain insight into what factors contributed to a successful online learning experience and fostered cognitive presence. Quantitative and qualitative research approaches (mixed methods) were used in this study. The quantitative results indicated that both social and teaching presence had a strong positive relationship with cognitive presence and that learners generally perceived to have a positive learning experience using the RDLR. The qualitative findings helped elaborate the significant quantitative results and were organised into the following themes: making connections, multiple perspectives, resource design, being a self-directed learner, learning strategies, learning preferences, and barriers to cognitive presence. Future directions for critical thinking in online environments are discussed.

The impact of Internet technology on critical thinking is of growing interest among researchers. However, there still remains much to explore in terms of how critical thinking can be fostered through online environments for higher education. Ten years ago, Garrison, Anderson, and Archer (2000) published an article describing the Community of Inquiry (CoI) framework which provided an outline of three core elements that were able to describe and measure a collaborative and positive educational experience in an online learning environment, namely teaching presence (design, facilitation, and direct instruction), social presence (the ability of learners to project themselves socially and emotionally), and cognitive presence (the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse). This dissertation extends the body of research surrounding the CoI framework and also the literature on developing critical thinking in online environments by examining and exploring the extent to which teaching and social presence contribute to cognitive presence. The researcher was able to do this by offering 189 learners enrolled in 10 research methods courses and educational research courses an opportunity to use an innovative online resource (Research Design Learning Resource – RDLR) to assist them in learning about educational research and developing research proposals. By exploring how participants used this resource the researcher was able to gain insight into what factors contributed to a successful online learning experience and fostered cognitive presence. Quantitative and qualitative research approaches (mixed methods) were used in this study. The quantitative results indicated that both social and teaching presence had a strong positive relationship with cognitive presence and that learners generally perceived to have a positive learning experience using the RDLR. The qualitative findings helped elaborate the significant quantitative results and were organised into the following themes: making connections, multiple perspectives, resource design, being a self-directed learner, learning strategies, learning preferences, and barriers to cognitive presence. Future directions for critical thinking in online environments are discussed.

The impact of Internet technology on critical thinking is of growing interest among researchers. However, there still remains much to explore in terms of how critical thinking can be fostered through online environments for higher education. Ten years ago, Garrison, Anderson, and Archer (2000) published an article describing the Community of Inquiry (CoI) framework which provided an outline of three core elements that were able to describe and measure a collaborative and positive educational experience in an online learning environment, namely teaching presence (design, facilitation, and direct instruction), social presence (the ability of learners to project themselves socially and emotionally), and cognitive presence (the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse). This dissertation extends the body of research surrounding the CoI framework and also the literature on developing critical thinking in online environments by examining and exploring the extent to which teaching and social presence contribute to cognitive presence. The researcher was able to do this by offering 189 learners enrolled in 10 research methods courses and educational research courses an opportunity to use an innovative online resource (Research Design Learning Resource – RDLR) to assist them in learning about educational research and developing research proposals. By exploring how participants used this resource the researcher was able to gain insight into what factors contributed to a successful online learning experience and fostered cognitive presence. Quantitative and qualitative research approaches (mixed methods) were used in this study. The quantitative results indicated that both social and teaching presence had a strong positive relationship with cognitive presence and that learners generally perceived to have a positive learning experience using the RDLR. The qualitative findings helped elaborate the significant quantitative results and were organised into the following themes: making connections, multiple perspectives, resource design, being a self-directed learner, learning strategies, learning preferences, and barriers to cognitive presence. Future directions for critical thinking in online environments are discussed.

The impact of Internet technology on critical thinking is of growing interest among researchers. However, there still remains much to explore in terms of how critical thinking can be fostered through online environments for higher education. Ten years ago, Garrison, Anderson, and Archer (2000) published an article describing the Community of Inquiry (CoI) framework which provided an outline of three core elements that were able to describe and measure a collaborative and positive educational experience in an online learning environment, namely teaching presence (design, facilitation, and direct instruction), social presence (the ability of learners to project themselves socially and emotionally), and cognitive presence (the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse). This dissertation extends the body of research surrounding the CoI framework and also the literature on developing critical thinking in online environments by examining and exploring the extent to which teaching and social presence contribute to cognitive presence. The researcher was able to do this by offering 189 learners enrolled in 10 research methods courses and educational research courses an opportunity to use an innovative online resource (Research Design Learning Resource – RDLR) to assist them in learning about educational research and developing research proposals. By exploring how participants used this resource the researcher was able to gain insight into what factors contributed to a successful online learning experience and fostered cognitive presence. Quantitative and qualitative research approaches (mixed methods) were used in this study. The quantitative results indicated that both social and teaching presence had a strong positive relationship with cognitive presence and that learners generally perceived to have a positive learning experience using the RDLR. The qualitative findings helped elaborate the significant quantitative results and were organised into the following themes: making connections, multiple perspectives, resource design, being a self-directed learner, learning strategies, learning preferences, and barriers to cognitive presence. Future directions for critical thinking in online environments are discussed.

Social networks have become a phenomenon penetrating the lives of university students. Subject matter of the thesis is an insight into how much educational experience of distance learning students is affected by social network Facebook in informal learning and what impact this new technology has. A qualitative case study was carried out to understand the events, in context, by four research questions: (1) how are each online learning presences used in practice, (2) how does social network Facebook affect educational experience of students, (3) how do specific characteristics of social network Facebook affect the educational experience of students, (4) why is social network Facebook used in informal learning of students in distance education. This work has its roots in the revised framework of Community of Inquiry (CoI) having for dimensions  cognitive, social, teaching and learning  thus leading towards educational experience of students. We applied the social network analysis and content analysis to identify presences of online learning and their effects, also their specific social network Facebook characteristics and the key factors motivating students into using the platform. The conclusion is based on observation and in-depth questioning of six qualified study cases  students of distance learning reading Business and trading on the Internet subject, which is presented in the Faculty of Economy in University of South Bohemia in České Budějovice. The individual study cases were selected from the results of socio-metric research  critical, typical, and extreme case from a pool of large number of friends and a pool of strong students. The results show, that the presence of learning together with cognitive presence are the most significant kinds of online learning on social network Facebook. Specific social network Facebook characteristics were identified supporting the CoI framework by its social presence (opportunity to take up new identities, create relationships and form groups based on members' presence), teaching presence (opportunities to share in context of reputation the content) and cognitive presence (opportunity to have a conversation and share its content in context of reputation) leading towards learning presence and educational experience. Key factors motivating students into using social network Facebook for educational purposes had proven to be ubiquity, communication and cohesiveness. The results are interpreted based on theory and practice  for educators as well as ICT developers.

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