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A conceptual framework to measure brand loyalty / by Ahmed Ismail MoollaMoolla, Ahmed Ismail January 2010 (has links)
Since the emergence of branding as an approach to marketing, the concept has been received with a great deal of interest and has stimulated ever increasing research in the area. Businesses have realized the importance of retaining existing customers and have begun to identify and apply ways to build long-term relationships with customers. These relationships with customers require an understanding of customer needs, business requirements and the influences that create a long-term relation which is more commonly known as brand loyalty. Several research studies including this one present the results of brand loyalty research in the form of a conceptual framework. From an academic viewpoint, the identification and application of all the relevant influences are essential in the construction of a framework that can guide the promotion of brand loyalty.
The aim of this study was to identify the influences that are most important in creating and measuring brand loyalty in the fast moving consumer goods (FMCG) sector. The study builds a conceptual framework using the identified influences and also presents the interrelationships between the influences. The primary theoretical background and concepts in brand loyalty for this study ranged from the history of branding to the results of brand loyalty studies conducted over the past five years. The extensive review of literature and previously tested brand loyalty models resulted in the identification of 12 influences that impact directly on brand loyalty. Reducing the identified set of influences into a manageable set for this thesis involved selecting the most commonly used reliable and valid brand loyalty influences.
The empirical study which followed was conducted among a sample of 550 customers who had access to a wide range of FMCG. The empirical study based on the selected 12 brand loyalty influences yielded results that measured the strength of each influence and the interrelationship of influences. The results were analysed by the process of factor analysis, and were presented in the form of a conceptual framework that could be applied in the FMCG segment to measure the strength of brand loyalty influences and determine if the same influences apply to all FMCG. The results of the study confirmed that different influences have different effects on brand loyalty in the FMCG segment. The study revealed that the psychological influences such as brand commitment, brand affect, perceived value and relationship proneness had a far stronger effect on brand loyalty than the brand performance influences such as customer satisfaction or brand performance. Furthermore, the study found an extremely close relationship between influences as far as the specific products were concerned. This study confirmed that FMCG could all be treated as a single entity when evaluating the influences of brand loyalty.
The uniqueness and value of the study lies in the evaluation of each brand loyalty influence that is collectively assembled in one framework. The most important contribution of the study is therefore the construction of this conceptual framework through which brand loyalty could be measured and strategically managed. / Thesis (Ph.D. (Business Administration))--North-West University, Potchefstroom Campus, 2011.
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A conceptual framework to measure brand loyalty / by Ahmed Ismail MoollaMoolla, Ahmed Ismail January 2010 (has links)
Since the emergence of branding as an approach to marketing, the concept has been received with a great deal of interest and has stimulated ever increasing research in the area. Businesses have realized the importance of retaining existing customers and have begun to identify and apply ways to build long-term relationships with customers. These relationships with customers require an understanding of customer needs, business requirements and the influences that create a long-term relation which is more commonly known as brand loyalty. Several research studies including this one present the results of brand loyalty research in the form of a conceptual framework. From an academic viewpoint, the identification and application of all the relevant influences are essential in the construction of a framework that can guide the promotion of brand loyalty.
The aim of this study was to identify the influences that are most important in creating and measuring brand loyalty in the fast moving consumer goods (FMCG) sector. The study builds a conceptual framework using the identified influences and also presents the interrelationships between the influences. The primary theoretical background and concepts in brand loyalty for this study ranged from the history of branding to the results of brand loyalty studies conducted over the past five years. The extensive review of literature and previously tested brand loyalty models resulted in the identification of 12 influences that impact directly on brand loyalty. Reducing the identified set of influences into a manageable set for this thesis involved selecting the most commonly used reliable and valid brand loyalty influences.
The empirical study which followed was conducted among a sample of 550 customers who had access to a wide range of FMCG. The empirical study based on the selected 12 brand loyalty influences yielded results that measured the strength of each influence and the interrelationship of influences. The results were analysed by the process of factor analysis, and were presented in the form of a conceptual framework that could be applied in the FMCG segment to measure the strength of brand loyalty influences and determine if the same influences apply to all FMCG. The results of the study confirmed that different influences have different effects on brand loyalty in the FMCG segment. The study revealed that the psychological influences such as brand commitment, brand affect, perceived value and relationship proneness had a far stronger effect on brand loyalty than the brand performance influences such as customer satisfaction or brand performance. Furthermore, the study found an extremely close relationship between influences as far as the specific products were concerned. This study confirmed that FMCG could all be treated as a single entity when evaluating the influences of brand loyalty.
The uniqueness and value of the study lies in the evaluation of each brand loyalty influence that is collectively assembled in one framework. The most important contribution of the study is therefore the construction of this conceptual framework through which brand loyalty could be measured and strategically managed. / Thesis (Ph.D. (Business Administration))--North-West University, Potchefstroom Campus, 2011.
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A CONTRIBUTION TO THE FINITE ELEMENT FORMULATION FOR THE ANALYSIS OF COMPOSITE SANDWICH SHELLSTANOV, ROMIL R. January 2000 (has links)
No description available.
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The development of optimal composite multiples models for the performance of equity valuations of listed South African companies : an empirical investigationNel, Willem Soon 09 October 2014 (has links)
Thesis (PhD)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: The practice of combining single-factor multiples (SFMs) into composite multiples
models is underpinned by the theory that various SFMs carry incremental information,
which, if encapsulated in a superior value estimate, largely eliminates biases and
errors in individual estimates. Consequently, the chief objective of this study was to
establish whether combining single value estimates into an aggregate estimate will
provide a superior value estimate vis-á-vis single value estimates.
It is envisaged that this dissertation will provide a South African perspective, as an
emerging market, to composite multiples modelling and the multiples-based equity
valuation theory on which it is based. To this end, the study included 16 SFMs, based
on value drivers representing all of the major value driver categories, namely
earnings, assets, dividends, revenue and cash flows.
The validation of the research hypothesis hinged on the results obtained from the
initial cross-sectional empirical investigation into the factors that complicate the
traditional multiples valuation approach. The main findings from the initial analysis,
which subsequently directed the construction of the composite multiples models, were
the following: Firstly, the evidence suggested that, when constructing multiples, multiples whose
peer groups are based on a combination of valuation fundamentals perform more
accurate valuations than multiples whose peer groups are based on industry
classifications. Secondly, the research results confirmed that equity-based multiples
produce more accurate valuations than entity-based multiples. Thirdly, the research
findings suggested that multiples models that are constructed on earnings-based
value drivers, especially HE, offer higher degrees of valuation accuracy compared to
multiples models that are constructed on dividend-, asset-, revenue- or cash flowbased
value drivers.
The results from the initial cross-sectional analysis were also subjected to an industry
analysis, which both confirmed and contradicted the initial cross-sectional-based
evidence. The industry-based research findings suggested that both the choice of optimal Peer Group Variable (PGV) and the choice of optimal value driver are
industry-specific.
As with the initial cross-sectional analysis, earnings-based value drivers dominated
the top positions in all 28 sectors that were investigated, while HE was again
confirmed as the most accurate individual driver.
However, the superior valuation performance of multiples whose peer groups are
based on a combination of valuation fundamentals, as deduced from the crosssectional
analysis conducted earlier, did not hold when subjected to an industry
analysis, suggesting that peer group selection methods are industry-specific.
From this evidence, it was possible to construct optimal industry-specific SFMs
models, which could then be compared to industry-specific composite models. The
evidence suggested that composite-based modelling offered, on annual average,
between 20.21% and 44.59% more accurate valuations than optimal SFMs modelling
over the period 2001 to 2010.
The research results suggest that equity-based composite modelling may offer
substantial gains in precision over SFMs modelling. These gains are, however,
industry-specific and a carte blanche application thereof is ill advised. Therefore,
since investment practitioners’ reports typically include various multiples, it seems
prudent to consider the inclusion of composite models as a more accurate alternative. / AFRIKAANSE OPSOMMING: Die praktyk om Enkelfaktor Veelvoude (EFVe) te kombineer in saamgestelde
veelvoudmodelle word ondersteun deur die teorie dat verskillende EFVe oor
inkrementele inligting beskik, wat, indien dit in ’n superieure waardeskatting
opgeneem word, grootliks vooroordele en foute in individuele skattings elimineer.
Gevolglik was die hoofdoel van hierdie studie om vas te stel of die kombinering van
verskeie enkelfaktor waardeskattings in ’n totale waardeskatting ’n superieure
waardeskatting sal verskaf vis-á-vis enkelfaktor waardeskattings.
Dit word voorsien dat hierdie proefskrif ’n Suid-Afrikaanse perspektief, as ’n
ontluikende mark, sal bied aangaande saamgestelde veelvoudmodellering en die
veelvoud-gebaseerde ekwiteitswaardasie-teorie waarop dit gebaseer is. Hiermee ten
doel, sluit hierdie studie 16 EFVe in, gebaseer op waardedrywers wat al die
vernaamste waardedrywerkategorieë, naamlik verdienste, bates, dividende, omset en
kontantvloeie, verteenwoordig.
Die bevestiging van die navorsingshipotese is afhanklik van die resultate soos bekom
vanuit die aanvanklike dwarsdeursnee-empiriese ondersoek na die faktore wat die
tradisionele veelvoudwaardasieproses kompliseer. Die hoofbevindinge van die
aanvanklike ontleding, wat daarna rigtinggewend was vir die komposisie van die
saamgestelde veelvoudmodelle, was die volgende: Eerstens, dui die bewyse daarop dat, wanneer veelvoude saamgestel word,
veelvoude waarvan die portuurgroepe op ’n kombinasie van fundamentele waardasieveranderlikes
gebaseer is, meer akkurate waardasies lewer as veelvoude waarvan
die portuurgroepe op industrie-klassifikasies gebaseer is. Tweedens, het die
navorsingsresultate bevestig dat ekwiteitsgebaseerde veelvoude meer akkurate
waardasies lewer as entiteitsgebaseerde veelvoude. Derdens, toon die
navorsingsbevindinge dat veelvoudmodelle wat saamgestel word uit verdienstegebaseerde
waardedrywers, veral wesensverdienste (WV), hoër grade van
waardasie-akkuraatheid bied in vergelyking met veelvoudmodelle wat saamgestel
word uit dividend-, bate-, omset- of kontantvloei-gebaseerde waardedrywers. Die resultate van die aanvanklike dwarsdeursnee-ontleding is ook onderwerp aan ’n
industrie-ontleding, wat die aanvanklike bevindinge van die dwarsdeursnee-ontleding
beide bevestig en weerspreek het. Die bevindinge vanaf die industrie-ontleding dui
daarop dat beide die keuse van optimale Portuurgroepveranderlike (PGV) en die
optimale keuse van waardedrywer, industrie-spesifiek is.
Soos met die aanvanklike dwarsdeursnee-ontleding, het verdienste-gebaseerde
waardedrywers die top posisies by al 28 sektore wat ondersoek is, gedomineer, terwyl
WV weer as die akkuraatste individuele waardedrywer bevestig is.
Die superieure waardasie-resultate van veelvoude waarvan die portuurgroepe
gebaseer was op ’n kombinasie van fundamentele waardasie-veranderlikes, soos
afgelei uit die aanvanklike dwarsdeursnee-ontleding, het egter nie dieselfde resultate
gelewer op ’n per sektor basis nie, wat aandui dat portuurgroep seleksiemetodes
industrie-spesifiek is.
Vanuit hierdie bevindinge was dit moontlik om optimale EFV-modelle saam te stel,
wat dan vergelyk kon word met industrie-spesifieke saamgestelde veelvoudmodelle.
Die bevindinge het voorgestel dat saamgestelde modellering gemiddeld jaarliks,
tussen 20.21% en 44.59% meer akkurate waardasies gelewer het as optimale EFVmodellering
oor die tydperk 2001 tot 2010. Die navorsingsresultate dui aan dat ekwiteitsgebaseerde saamgestelde modellering
aansienlike toenames in waardasie-akkuraatheid mag bewerkstellig bo dié van EFVmodellering.
Hierdie toenames is egter industrie-spesifiek en ’n carte blanche
toepassing daarvan is nie aan te beveel nie. Gevolglik, aangesien
beleggingspraktisyns se verslae tipies verskeie veelvoude insluit, blyk dit redelik om
die insluiting van saamgestelde modelle as ’n meer akkurate alternatief te oorweeg.
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Rissbreitenentwicklung unter Langzeitbelastung anhand lokaler VerbundbeziehungenKoschemann, Marc 10 November 2022 (has links)
Das Rissverhalten von Stahlbeton wird maßgeblich durch die Verbundwirkung zwischen Bewehrung und Beton beeinflusst. Aktuelle Untersuchungen befassen sich mit der Rissbreitenentwicklung und Verbundspannungsverteilung unter Langzeitbelastung. Dabei werden verschiedene Betonsorten (fcm ≈ 30–70 MPa), drei unterschiedliche Probetypen sowie faseroptische Sensoren verwendet. In diesem Artikel sind der experimentelle und messtechnische Aufbau sowie die Ergebnisse der ersten Versuchsreihen im Vergleich zu bestehenden Verbundmodellen dargestellt. Darüber hinaus werden Einflüsse des Prüfkörpers und der Verbundlänge sowie die Möglichkeiten zur Erfassung des lokalen Verbundverhaltens mit faseroptischen Sensoren aufgezeigt.
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