Cette recherche a pour objet l’étude des comportements des utilisateurs d’une plateforme de visioconférence poste à poste. Les utilisateurs de la plateforme sont deux groupes de tuteurs et leurs étudiantes ; le groupe de tuteurs est constitué de tuteurs en formation (de futurs enseignants en formation universitaire professionnalisante) et d’enseignants de FLE utilisant les outils du web 2.0. Cette recherche a pour cadre l’enseignement du FLE à destination d’un groupe d'étudiantes américaines de l’université de Californie Berkeley donné de janvier à mars 2010 sur une plateforme d’apprentissage vidéographique synchrone. La plateforme VISU, a été développé suivant une démarche originale, la conception d’une plateforme destinée a l’enseignement/apprentissage des langues. La particularité de ce projet réside dans le fait qu’un équipe de chercheurs et de développeurs ont accompagné les tuteurs et les étudiantes lors de cette expérimentation afin d’améliorer l’utilisabilté de VISU d’une séance sur l’autre. À travers une analyse de deux tâches dans les configurations qui placent un tuteur devant deux étudiantes, deux tuteurs devant deux étudiantes et un tuteur devant une étudiante, et d’une micro-analyse portant sur la transmission des consignes, nous tentons d’observer le discours et la mimo-gestualité témoignant de leur expérience utilisateur au contact de la technologie utilisée. Nous étudions également l’utilisation qu’ils font des différents outils textuels de communication, des ressources présentes sur la plateforme, ainsi que celle de la caméra. Nous discutons les résultats qualitatifs en vue de mettre au jour leurs comportements d’utilisateurs d’une plateforme en cours de construction. La méthode s’appuie sur la triangulation des données. Aux échanges en ligne du corpus multimodal est appliquée une analyse de la mimo-gestualité, ainsi qu’analyse de discours et des interactions. Des entretiens, des questionnaires et les perceptions des étudiantes et des tuteurs viennent éclairer l’analyse de leur vécu et de leur ressenti. Ce travail de recherche tente donc à travers la description de la communication pédagogique synchrone de mieux comprendre les différentes pratiques, principalement discursives et mimo-gestuelles, des tuteurs et des étudiantes engagés dans une formation en ligne. / This research studies the behavior of users of a desktop videoconferencing platform VISU (designed to deliver online courses), through the multimodal pedagogical communication of two groups of teachers: trainee tutors and experienced teachers based in different locations who taught French as a Foreign Language to a group of students from UC Berkeley in 2010. A team of researchers and developers worked together with the tutors in this experiment to improve the usability of the platform, which was under construction during the course of the study. In understanding the experience of users while using the tool, due to the performance limitations of the tool under construction, a new method of analysing data was devised in which user behavior was studied through discourse analysis, mimogestuality and the usage of tools including chat and webcam. Specifically, we analysed the usage of different tools (text based tools) as well as the webcam’s effects on user behavior. Then, through a micro analysis of the pedagogical instruction, we identified the role of these different communication tools used by the tutors in conveying the meaning of the task to be carried out. Interviews, questionnaires and perceptions of students and tutors were gathered to inform the analysis of their experiences and their feelings. This research therefore attempts, through the description of the synchronous teaching communication, to better understand the different practices, mainly discursive and mimo-gestural, of tutors and students engaged in the multimodal learning. In addition, a key significance of this study is that it demonstrates the value of considering user experience (UX) in studies involving language learning through technology. At the same time, it also indicates the value of including discourse analysis and mimogestuality in user experience research involving interactive pedagogical tools.

Submitted by Cristiane Chim (cristiane.chim@ucpel.edu.br) on 2018-06-20T11:55:48Z No. of bitstreams: 1 Maria Cecilia Bainy_ok (1).pdf: 2352266 bytes, checksum: 03accaa8878c908a67320f28fb6290bd (MD5) / Made available in DSpace on 2018-06-20T11:55:48Z (GMT). No. of bitstreams: 1 Maria Cecilia Bainy_ok (1).pdf: 2352266 bytes, checksum: 03accaa8878c908a67320f28fb6290bd (MD5) Previous issue date: 2017-11-24 / Wonder Woman character is acknowledgedly feminist and figured, along with Superman and Batman, one of DC Comics's top superheroes. She is the female's best-known female superhero. However, it was only in 2017, 75 years after its release, that the character gains a cinematographic work of its own. With the advent of information technology and the appropriation of the spaces of social networking sites, the theme of feminism has been gaining strength and has been widely discussed. This study analyzes the discussion on social networking sites on gender issues, in relation to the Wonder Woman movie release, in four publications on the official Facebook page. We investigated, in the comments on the release of the film, the presence of a debate on feminist issues, in order to identify the topics discussed. The idea is that the film would be able to mobilize discourses about female empowerment. We trace a brief history of how gender issues have been discussed from the 1930s to the present day. We discuss how gender studies are understood today and about the presence of feminism on the Internet. Questions about power and discourse were brought to the fore anchored in the precepts of Bourdieu (1996) and Foucault (2013), who describe elements to be considered in speech production as being a product of power relations in a society. We understand language as a form of naturalizing power through the concept of habitus (BOURDIEU 1989), and we consider it as one of the ways of perpetuating gender inequality. We recourse to Recuero (2012, 2014) to describe computer mediated communication and its relevant aspects for the analysis of this study, understanding it as a social product, capable of simulating elements of oral conversation. We understand, as Herring (2001), that textual communication is part of the discourses that come to construct behaviors. Thus, we use theoretical and methodological contributions of the Computer Mediated Analysis Discourse, developed by Herring (2001, 2004) in an attempt to find patterns capable of indicating the presence of a discussion about female empowerment, as well as to identify other recurrent patterns of discourse. / A personagem Mulher-Maravilha é reconhecidamente feminista e figura, juntamente com Superman e Batman, uma das principais super-heroínas da DC Comics. Ela é a super-heroína feminina mais conhecida da grande massa. No entanto, foi só em 2017, 75 anos depois de seu lançamento que a personagem ganha uma obra cinematográfica própria. Com o advento das tecnologias da informação e com a apropriação dos espaços dos sites de redes sociais, a temática do feminismo vem ganhando força e tem sido amplamente discutida. Neste estudo analiso, então, a discussão nos sites de redes sociais sobre as questões de gênero, no que se refere ao lançamento do filme Mulher-Maravilha, em quatro publicações na página de Facebook oficial da obra. Investiguei, nos comentários sobre o lançamento do filme, a presença de debate sobre as questões feministas, a fim de identificar os temas discutidos. Minha hipótese era de que o filme fosse capaz de mobilizar discursos sobre empoderamento feminino. Para este projeto, primeiro traço um breve histórico sobre como as questões de gênero têm sido discutidas desde os anos 1930 até os dias atuais. Em seguida, abordo sobre como os estudos de gênero são entendidos hoje e sobre a presença do feminismo na Internet. Questões sobre poder e discurso são trazidas à tona ancoradas nos preceitos de Bourdieu (1996) e Foucault (2013), que descrevem elementos para se pensar na produção do discurso como sendo um produto das relações de poder em uma sociedade. Entendo a linguagem, enquanto forma de naturalizar o poder, através do conceito de habitus (BOURDIEU 1989), e a considero como uma das formas de perpetuação da desigualdade dos gêneros. Recorro à Recuero (2012, 2014) para descrever a comunicação mediada pelo computador e seus aspectos relevantes para análise deste estudo, compreendendo-a como um produto social, capaz de simular elementos da conversação oral. Entendo, assim como Herring (2001), que a comunicação textual é parte dos discursos que vêm a construir comportamentos. Assim, utilizo aportes teóricos e metodológicos da Análise do Discurso Mediada por Computador, desenvolvidos por Herring (2001, 2004) na tentativa de encontrar padrões capazes de indicar a presença de discussão sobre o empoderamento feminino, bem como identificar outros padrões recorrentes de discurso.