The Domain Name System (DNS), a name resolution protocol is one of the vulnerable network protocols that has been subjected to many security attacks such as cache poisoning, denial of service and the 'Kaminsky' spoofing attack. When DNS was designed, security was not incorporated into its design. The DNS Security Extensions (DNSSEC) provides security to the name resolution process by using public key cryptosystems. Although DNSSEC has backward compatibility with unsecured zones, it only offers security to clients when communicating with security aware zones. Widespread deployment of DNSSEC is therefore necessary to secure the name resolution process and provide security to the Internet. Only a few Top Level Domains (TLD's) have deployed DNSSEC, this inherently makes it difficult for their sub-domains to implement the security extensions to the DNS. This study analyses mechanisms that can be used by domains in islands of security to deploy DNSSEC so that the name resolution process can be secured in two specific cases where either the TLD is not signed or the domain registrar is not able to support signed domains. The DNS client side mechanisms evaluated in this study include web browser plug-ins, local validating resolvers and domain look-aside validation. The results of the study show that web browser plug-ins cannot work on their own without local validating resolvers. The web browser validators, however, proved to be useful in indicating to the user whether a domain has been validated or not. Local resolvers present a more secure option for Internet users who cannot trust the communication channel between their stub resolvers and remote name servers. However, they do not provide a way of showing the user whether a domain name has been correctly validated or not. Based on the results of the tests conducted, it is recommended that local validators be used with browser validators for visibility and improved security. On the DNS server side, Domain Look-aside Validation (DLV) presents a viable alternative for organizations in islands of security like most countries in Africa where only two country code Top Level Domains (ccTLD) have deployed DNSSEC. This research recommends use of DLV by corporates to provide DNS security to both internal and external users accessing their web based services. / LaTeX with hyperref package / pdfTeX-1.40.10

The need for a regional framework for information security in e-Government for the East African Community (EAC) has become more urgent with the signing in 2009 of the EAC Common Market Protocol. This protocol will entail more electronic interactions amongst government agencies in the EAC partner states which are Burundi, Kenya, Rwanda, Tanzania, and Uganda. Government to Government (G2G) transactions are the backbone of e-Government transactions. If a government wants to provide comprehensive services that are easy to use by citizens, employees or businesses, it needs to be able to combine information or services that are provided by different government agencies or departments. Furthermore, the governments must ensure that the services provided are secure so that citizens trust that an electronic transaction is as good as or better than a manual one. Thus governments in the EAC must address information security in ways that take into consideration that these governments have limited resources and skills to use for e-Government initiatives. The novel contribution of this study is an information security framework dubbed the TOG framework, comprising of technical, operational, governance, process and maturity models to address information security requirements for G2G transactions in the EAC. The framework makes reference to standards that can be adopted by the EAC while taking into consideration contextual factors which are resource, legislative and cultural constraints. The process model uses what is termed a ‘Plug and Play’ approach which provides the resource poor countries with a means of addressing information security that can be implemented as and when resources allow but eventually leading to a comprehensive framework. Thus government agencies can start implementation based on the operational and technical guidelines while waiting for governance structures to be put in place, or can specifically address governance requirements where they already exist. Conversely, governments using the same framework can take into consideration existing technologies and operations while putting governance structures in place. As a proof of concept, the proposed framework is applied to a case study of a G2G transaction in Tanzania. The framework is evaluated against critical success factors. / Computing / D. Phil. (Computer Science)

The need for a regional framework for information security in e-Government for the East African Community (EAC) has become more urgent with the signing in 2009 of the EAC Common Market Protocol. This protocol will entail more electronic interactions amongst government agencies in the EAC partner states which are Burundi, Kenya, Rwanda, Tanzania, and Uganda. Government to Government (G2G) transactions are the backbone of e-Government transactions. If a government wants to provide comprehensive services that are easy to use by citizens, employees or businesses, it needs to be able to combine information or services that are provided by different government agencies or departments. Furthermore, the governments must ensure that the services provided are secure so that citizens trust that an electronic transaction is as good as or better than a manual one. Thus governments in the EAC must address information security in ways that take into consideration that these governments have limited resources and skills to use for e-Government initiatives. The novel contribution of this study is an information security framework dubbed the TOG framework, comprising of technical, operational, governance, process and maturity models to address information security requirements for G2G transactions in the EAC. The framework makes reference to standards that can be adopted by the EAC while taking into consideration contextual factors which are resource, legislative and cultural constraints. The process model uses what is termed a ‘Plug and Play’ approach which provides the resource poor countries with a means of addressing information security that can be implemented as and when resources allow but eventually leading to a comprehensive framework. Thus government agencies can start implementation based on the operational and technical guidelines while waiting for governance structures to be put in place, or can specifically address governance requirements where they already exist. Conversely, governments using the same framework can take into consideration existing technologies and operations while putting governance structures in place. As a proof of concept, the proposed framework is applied to a case study of a G2G transaction in Tanzania. The framework is evaluated against critical success factors. / Computing / D. Phil. (Computer Science)

PhD (Business Management) / Department of Business Management / See the attached abstract below