Managers are increasingly faced with making complex decisions in turbulent organisational environments. This has led to greater information processing demands. Increasingly organisations try to deal with this in such a way that many of these decisions are now made in a group environment. The increase in group decision making has generated a corresponding intensification in the interest in options available to support such decision making. One such approach is a Group Decision Support System (GDSS) referred to as Decision Conferencing. However, Decision Conferencing rests on the unsupported key premise that the computer modeling, which forms an intrinsic part of the process, leads to shared understanding and commitment - the stated goals of the process. The application of Decision Conferencing to important organizational issues continues, yet prior to this study its fundamental premise was both empirically unsupported and potentially under-theorised. This theory-building research demonstrates that the interface between these concepts is more complex than the literature suggests and that the concepts themselves are problematic. Shared understanding is essentially a dependent variable, with factors such as comprehension of the modeling process impacting on the degree to which this is developed. In addition, many aspects of commitment fall outside of the domain of the Decision Conference workshop e.g. the individual’s sense of responsibility and degree of commitment to their profession. The idea of commitment appears to fall more into the arena of managerial responsibility and change management and it is partly how the outcomes are managed after the Decision Conference which will be crucial to their implementation. / Within this study it appears that the most a Decision Conference can offer is the ‘buy-in’ or constructive involvement of the individual participant; the assurance of an unassailable case to which all participants have contributed, for the adoption of the outcomes; and the confidence in the outcomes that this brings. All of this suggests that a higher order goal which subsumes these factors should be considered when re-conceptualising the Decision Conferencing experience. It is suggested here that Decision Quality is a more appropriate goal for the Decision Conferencing process. In essence this is an expansion of the existing ‘best bet’ concept already endorsed in the Decision Conferencing literature. The thesis presents a number of conditions for assuring decision quality e.g. a democratic environment for decision making; mutual respect and an encouragement of diversity. It is also argued that it falls to the facilitator to encompass all of these factors. Given the above, it is also suggested that it is appropriate to consider an alternative conceptualization of Decision Conferencing which facilitators of public sector groups might adopt. This revised conceptualization is drawn from complexity theory. Incorporating the findings from this study a more strongly theorised facilitation approach, entitled Quality Facilitation Practice (QFP) has been developed. Taking into account all of the above a revised model for Decision Conferencing in the public sector is presented, incorporating both QFP and the higher order goal of Decision Quality.

No description available.

Thesis (M.A.)--University of Toronto, 2005.

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Asynchronous online discussions have the potential to improve learning in universities. This thesis reports an investigation into the ways in which undergraduates learned in online discussions when they were included within their face-to-face courses. Taking a student perspective, four case studies describe and explain the approaches to learning that were used by business undergraduates in online discussions, and examine the influence of the computer-mediated conferencing (CMC) medium and curriculum design on student learning. The investigation took a qualitative approach where case studies were developed from multiple data sources. In each of the cases, a description of the setting of the online discussions introduced the learning environment. Further details of student learning behaviours in the online discussions were provided by an analysis of the systems data and a content analysis of the online discussion transcripts. In depth interpretation of interview data added student perspectives on the impact of CMC characteristics, the curriculum or learning design and the relationship between the online discussions and face-to-face classes. A comparative cross case analysis of the findings of the four cases identified and discussed general themes and broad principles arising from the cases. The campus-based students acknowledged that online discussions helped them to learn and their message postings evidenced deep approaches to learning. The students recognised the value for learning of the text based nature of the CMC environment but peer interaction was more difficult to achieve. Asynchronicity created time flexibility and time for reflection but it also presented time management problems for many undergraduates. Assessment was the most influential aspect of the curriculum design. The cases also identified the importance of a dialogical activity and the absence of the teacher from the online discussions was not problematic. The research identified new perspectives on the relationship between online discussions and face-to-face classes. Students regarded these two media as complementary rather than oppositional and affirmed the importance of pedagogic connections between them. A teaching and learning framework for online discussions was developed from these perspectives. The significance of this study lies in improved knowledge of student learning processes in online discussions in blended learning environments. The cases indicated the potential value of the CMC environment for constructivist philosophies and affirm the significant role of curriculum design with new technologies. Findings relating to the complementary nature of online and face to face discussions provided a platform for building a teaching and learning framework for blended environments which can be used to inform and improve pedagogical design, teacher expertise and student learning outcomes in asynchronous online discussions.

Thesis (M.Ed.)--Memorial University of Newfoundland, 2000. / Restricted until November 2001. Bibliography: leaves 101-110.

Thesis (M.S.)--University of Florida, 2002. / Title from title page of source document. Includes vita. Includes bibliographical references.

The widespread use of personal multimedia-rich devices and multi-party video conferencing have made face-to-face communication among multiple users a promising feature. This thesis presents a multi-party conferencing solution with network coding naturally embedded. Our fundamental goal is to study if network coding brings benefits to multi-party conferencing. In this thesis, we first review an existing network coded solution for multi-party conferencing. Then, this solution is evaluated in our framework of evaluating a new transmission protocol for multi-party conferencing. Also, an investigation is set up to dive into the bottlenecks of this network coded solution. Next, an improved solution targeting conferencing services is proposed by tackling the bottlenecks of the existing solution. Based on our experiment results, it is found that network coding does bring benefits in the context of multi-party conferencing.