Made available in DSpace on 2014-12-17T14:53:21Z (GMT). No. of bitstreams: 1 IsabelaXBB_DISSERT.pdf: 7772080 bytes, checksum: d44de58104ad0eb517d8a5dc7ad758b1 (MD5) Previous issue date: 2014-05-20 / This paper presents the validation of the Performance Indicator System for Projects under Construction - SIDECC. The goal was to develop a system of performance indicators from the macroergon?mica approach, considering criteria of usefulness, practicality and applicability and the concept of continuous improvement in the construction industry. The validation process SIDECC consisted of three distinct models. Modeling I corresponded to the theoretical development and validation of a system of indicators. Modeling II concerns the development and validation of multi- indicator system. For this modeling, we used the Mother of Use and Importance and Multivariate Analysis. Modeling III corresponded to the validation situated, which consisted of a case study of a work of construction of buildings, which were applied and analyzed the results of modeling II. This work resulted in the development of an applied and tested for the construction of an integrated system of performance indicators methodology, involving aspects of production, quality, environmental, health and safety. It is inferred that the SIDECC can be applied, in full or in part, the construction companies as a whole, as well as in other economic sectors / Esta disserta??o apresenta o processo de valida??o do Sistema de Indicadores de Desempenho para Empreendimentos em Constru??o civil SIDECC. O objetivo deste trabalho foi desenvolver um sistema de indicadores de desempenho, a partir da abordagem macroergon?mica, considerando crit?rios de utilidade, praticabilidade e aplicabilidade e o conceito de melhoria cont?nua na ind?stria da constru??o civil. O processo de valida??o do SIDECC consistiu de tr?s modelagens distintas. A Modelagem I correspondeu ao desenvolvimento e valida??o te?rica de um sistema de indicadores. A Modelagem II diz respeito ao desenvolvimento e valida??o multiprofissional do sistema de indicadores. Para esta modelagem, utilizou-se a Matriz de Utiliza??o e Import?ncia e a An?lise Multivariada. A Modelagem III correspondeu ? valida??o situada, que consistiu de um estudo de caso em uma obra da constru??o de edif?cios, onde foram aplicados e analisados os resultados da Modelagem II. Este trabalho teve como resultado o desenvolvimento de uma metodologia aplicada e testada para a constru??o de um sistema integrado de indicadores de desempenho, envolvendo os aspectos de produ??o, qualidade, sustentabilidade ambiental, sa?de e seguran?a do trabalho. Infere-se que o SIDECC pode ser aplicado, integralmente ou parcialmente, nas empresas de constru??o civil como um todo, bem como nas empresas de outros setores econ?micos

En el Perú, no se ha determinado un procedimiento estándar para registrar y cuantificar el retrabajo en la construcción de edificios multifamiliares, lo que se ha traducido en una discrepancia en los resultados de los distintos estudios desarrollados. Además, el objetivo es plantear un método que permitirá a las empresas identificar la dimensión de los costos de retrabajo en la edificación de los proyectos y reconocer sus causas principales con el objetivo de implementar estrategias de prevención en el futuro. Al considerar que las constructoras trabajan con contratistas de su entera confianza, no se debería identificar retrabajo en las actividades de construcción o, en el peor de los casos, no debería ser muy incidente en el presupuesto inicial del proyecto; por eso, se plantea implementar la aplicación de un método para poder cuantificar el impacto del costo del retrabajo, esto, en base a la tendencia de las partidas con mayor incidencia de retrabajo en las obras de edificaciones multifamiliares. Se obtuvo información, mediante encuestas y visitas al proyecto, por parte de los miembros del staff técnico de tres obras de edificaciones multifamiliares para poder realizar el diagnóstico respectivo y de esta manera poder identificar cuáles son los principales problemas de retrabajo que se generan en las partidas y procesos constructivos en estos proyectos. Dentro de los problemas evidenciados con ayuda de la Metodología TFRF – Total Field Rework Factor, se identificó al encofrado, la excavación de sótanos y el levantamiento topográfico, como las actividades más perjudiciales dentro de los proyectos. / In Peru, a standard procedure has not been determined to record and quantify rework in the construction of multi-family buildings, which has resulted in a discrepancy in the results of the different studies. In addition, the objective is propose a method will allow companies to identify the dimension of rework costs in construction of projects and recognize their main causes with the aim of implementing prevention strategies in the future. Considering that construction companies work with contractors they trust, rework should not be identified in construction activities or, in the worst case, it should not be very incidental in the initial project budget; Therefore, it is proposed to implement the application of a method to be able to quantify the impact of the cost of rework, based on the trend of the items with the highest incidence of rework in the works of multi-family buildings. Information was obtained, through surveys and visits to the project, by members of the technical staff of three multi-family building works to be able to carry out the respective diagnosis and in this way to identify the results are the main rework problems that are generated in the items and construction processes in these projects. Among the problems evidenced with the help of the TFRF Methodology - Total Field Rework Factor, the formwork, the excavation of basements and the topographic survey were identified as the most damaging activities within the projects. / Tesis