<p>In the present developing and modern day world, consumerism has dominated all the aspects of life. The life in the society follows the pattern of the capitalist culture where the human values have a different measure, ‘you are known by what you have not by what you are’.</p><p>This naturally leads to the life in a society where everyone wants to have a unique place in the society, by possessing the things which sets them apart from the rest of people in the society.</p><p>In present society and living way, the Brands not only represent the symbol of the company or product but to a larger extent define the general life of a person. What the person uses can reflect his taste of life, his status in the society, his economic background and many other things. This makes a deep connection between the company and its brand, with the consumer. In this two way relation both are dependent on each other for various different reasons.</p><p>In today’s time customers are very deeply connected to the brands. When they purchase any product like a car, mobile, items of daily need, brand name influence the consumer’s choice.</p><p>Some customers purchase the specific branded things just due to the brand name. Customers believe that brand name is a symbol of quality.</p><p>I found this interesting and wanted to find out whether brand name influences the consumer choice when they go for purchasing any product. I chose to for the specific product because</p><p>this is one of the products which got my attention because of many reasons.</p><p>Initially the car production was dominated by few companies and one or two countries. With the time, the market started to grow and once considered to be luxurious commodity, cars became a need</p><p>rather than a choice. This increased the demand and with that many more companies entered the arena to have their share of profit and exploit the growing market. This made the companies to put more efforts and money to creating brand awareness of their product.</p><p>With the Huge sum of money and effort invested by the companies to create the awareness of their brand in the market, many questions arise; does this really affect the purchasing decision</p><p>of the customer? Does the brand awareness somehow influence the sale of the product? Etc.</p><p>On the basis of these questions, I formulated my problem as follows:</p><p>The purpose of this thesis is to create deeper consideration of what influence a brand name can have, when people go for purchasing, choose the products between different brands in automobile industry. Further I want to identify, if there is a connection between brands and the consumer decision making process.</p><p>I conducted this study based on theories and surveys. I analyzed the result of the survey in order to be able to draw conclusions and find answers to my problem.</p><p>I came to the conclusion that when consumer purchases a car, brand names influence his choice. Customers choose the well known branded car among other brands which are new or not so known.</p><p>The study shows that branded cars have a great place in consumer mind, when customers go for purchasing a car, they prefer to purchase a well known branded car. Customers do not want to try new or unknown branded cars because they have no much information about the</p><p>lesser known brand. Usually, people purchase well known branded cars because they might have heard before about brands or they have some information about them from other sources.</p><p>This makes customer feel more comfortable during the time of decision making as they are not so confident about the knowledge they have gathered about the other brands.</p><p>The consumers are very conscious about branded and unbranded cars because they have the view that branded cars are more reliable than unbranded car. This study also explains that customers trust the branded cars’ quality. Before purchasing a car people do not consider the lesser known brand car, as people are very attached to some specific brands. Some people are loyal to specific brands, over time they want to purchase the same branded car because the specific brand has satisfied the customer’s needs and in turn has gained the trust in the brand name.</p><p>I feel that the purpose of this study has been fulfilled to some extant. The theory describe that brand name has a power, which attracts the customers towards branded products. The reason</p><p>is that customer gets special connection with specific brands product and become the loyal with brand.</p>

Background for study:The ecological trend has grown in the latest years, and earlier studies has shown that women are most likely to buy ecological food. However, becoming a mother comes with new expenses connected with the baby. The aim of this study is to investigate how women’s buying behavior changes when they become a mother and we will connect this to ecological buying behavior..Purpose:The purpose with the thesis is to find out how and why the buying behavior of food changes after becoming a mother and in what way this affect the purchasing of ecological food.Researchquestions:What are the factors affecting mothers, when deciding to buy ecological or regular food? How and why does becoming a mother change the buying behavior of food?Theoretical framework:The frame of reference contains models of the buyer decision process that leads to the purchase, and the consumer decision making model show how the characteris-tics influence the purchase. The authors also used the means-end chain model to see which attributes affects the consumer.Method:To be able to carrying out with the study, we used an qualitative approach with focus groups as our method of data collection to get a deeper understanding for the subject.Conclusions:The conclusions to be drawn from this study is that the price is still the most important factor but also the time that many participants feel that they don’t have when it comes to grocery shopping. / Bakgrund till studien:Den ekologiska trenden har vuxit de senaste åren och tidigare forskning har visat att kvinnor är den mest troliga ekologiska handlaren. Att bli förälder innebär nya kost-nader på grund av barnet, målet med denna studie är att undersöka om kvinnors köpbeteende ändras när de blir mamma, med hänsyn av ekologiskt köpbeteende.Syfte:Syftet med uppsatsen är att ta reda på hur och varför köpbeteendet av mat förändras när man min blir mamma och på vilket sätt detta påverkar köpandet av ekologisk mat.Frågeställningar:Vilka faktorer påverkar mammor i deras beslut om att köpa ekologisk eller vanlig mat? Hur och varför påverkas köpbeteendet av att man blir mamma?Teoretiskt ramverk: Den teoretiska referensramen innehåller modeller av köparens beslutsprocess som leder till köp, och köpbe-slutsprocessen visar vilka egenskaper som påverkar köpet. Författarna använder sig utav means end chain modellen för att se vilka attribut som påverkar konsumenten?Metod:För att kunna genomföra denna studie använde vi oss utav en kvalitativ metod med fokusgrupper som vår datainsamlingsmetod.Slutsatser:Slutsatserna man kan dra ifrån studien är att priset fortfarande är den viktigaste påverkningsfaktorn men även tid som många av mammorna kände att de inte hade när det kommer till mathandlande.

In the present developing and modern day world, consumerism has dominated all the aspects of life. The life in the society follows the pattern of the capitalist culture where the human values have a different measure, ‘you are known by what you have not by what you are’. This naturally leads to the life in a society where everyone wants to have a unique place in the society, by possessing the things which sets them apart from the rest of people in the society. In present society and living way, the Brands not only represent the symbol of the company or product but to a larger extent define the general life of a person. What the person uses can reflect his taste of life, his status in the society, his economic background and many other things. This makes a deep connection between the company and its brand, with the consumer. In this two way relation both are dependent on each other for various different reasons. In today’s time customers are very deeply connected to the brands. When they purchase any product like a car, mobile, items of daily need, brand name influence the consumer’s choice. Some customers purchase the specific branded things just due to the brand name. Customers believe that brand name is a symbol of quality. I found this interesting and wanted to find out whether brand name influences the consumer choice when they go for purchasing any product. I chose to for the specific product because this is one of the products which got my attention because of many reasons. Initially the car production was dominated by few companies and one or two countries. With the time, the market started to grow and once considered to be luxurious commodity, cars became a need rather than a choice. This increased the demand and with that many more companies entered the arena to have their share of profit and exploit the growing market. This made the companies to put more efforts and money to creating brand awareness of their product. With the Huge sum of money and effort invested by the companies to create the awareness of their brand in the market, many questions arise; does this really affect the purchasing decision of the customer? Does the brand awareness somehow influence the sale of the product? Etc. On the basis of these questions, I formulated my problem as follows: The purpose of this thesis is to create deeper consideration of what influence a brand name can have, when people go for purchasing, choose the products between different brands in automobile industry. Further I want to identify, if there is a connection between brands and the consumer decision making process. I conducted this study based on theories and surveys. I analyzed the result of the survey in order to be able to draw conclusions and find answers to my problem. I came to the conclusion that when consumer purchases a car, brand names influence his choice. Customers choose the well known branded car among other brands which are new or not so known. The study shows that branded cars have a great place in consumer mind, when customers go for purchasing a car, they prefer to purchase a well known branded car. Customers do not want to try new or unknown branded cars because they have no much information about the lesser known brand. Usually, people purchase well known branded cars because they might have heard before about brands or they have some information about them from other sources. This makes customer feel more comfortable during the time of decision making as they are not so confident about the knowledge they have gathered about the other brands. The consumers are very conscious about branded and unbranded cars because they have the view that branded cars are more reliable than unbranded car. This study also explains that customers trust the branded cars’ quality. Before purchasing a car people do not consider the lesser known brand car, as people are very attached to some specific brands. Some people are loyal to specific brands, over time they want to purchase the same branded car because the specific brand has satisfied the customer’s needs and in turn has gained the trust in the brand name. I feel that the purpose of this study has been fulfilled to some extant. The theory describe that brand name has a power, which attracts the customers towards branded products. The reason is that customer gets special connection with specific brands product and become the loyal with brand.

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Clothing purchases represent the largest selling category on the internet at $13.6 billion (US Census, 2008), however return rates are extremely high at 14-50%, almost twice as high as return rates for most other categories (Barbaro, 2007). This has negative implications for consumers and retailers as the cost of returns and lost consumers is extremely high. High return rates force retailers to take on the cost of restocking and reselling merchandise, with an estimated $100 billion lost annually (Blanchard 2005). This research focuses on online product representation with the goal of identifying the method of product representation that most effectively improves a consumers' ability to make accurate size decisions without negatively impacting brand and product quality perceptions. This research uses interviews to assess retailer beliefs about how best to deploy online clothing visualizations. Next an experiment was conducted to compare alternative clothing model visualizations to assess effects on fit satisfaction, return likelihood, brand and quality perceptions. Finally, to understand current use of visualizations by clothing retailers and their effects on consumer satisfaction and sales, a content analysis was conducted. This study can provide a solution that can improve consumers' abilities to make accurate fit decisions, thus reducing return rates and improving consumer satisfaction, at a minimal cost to retailers.

Labels serve as a source of external information during the consumer decision–making process, and frequently contribute to consumers’ prior knowledge of different products as well as their search activities prior to purchase of furniture. Labelling of a wide range of products, such as food and clothing has been investigated with regard to the effectiveness of the label, to convey information and draw consumers’ attention to the product, and the usage of the labels by consumers. However, no literature suggests the existence of labels with regard to furniture items, or consumers’ expectations about furniture labels. It is believed that labels on furniture items could assist consumers during the pre–purchase information search of the decision–making process. The current study investigated consumers’ expectations of furniture labels, during the pre–purchase information search of the consumer decision–making process, in order to propose furniture labels. The objectives of the study were to determine what questions regarding product information consumers frequently ask store assistants prior to furniture purchasing; to determine consumers’ expectations regarding furniture labels in terms of the product information on the label, the appearance of the label and the placement of the label on furniture items; and finally to suggest a preliminary furniture label according to consumers’ expectations. A mixed–method research approach was followed, using a two–phase exploratory design. Qualitative findings indicated that consumers enquire about the type of materials used for the manufacturing of furniture items, finishes used on items, quality, guarantees, warrantees, design, performance, maintenance, care instructions and colours of items. Similarly, quantitative results showed that the majority of respondents deemed the price, materials used, cleaning instructions, guarantee and warrantees important to be displayed on the furniture label. Appearance characteristics were summarised and preliminary furniture labels were suggested accordingly. These labels can be used by product developers, marketers, and the furniture industry to assist consumers during their pre–purchase information search of the consumer decision–making process. / Thesis (M. Consumer Science)--North-West University, Potchefstroom Campus, 2011.

Labels serve as a source of external information during the consumer decision–making process, and frequently contribute to consumers’ prior knowledge of different products as well as their search activities prior to purchase of furniture. Labelling of a wide range of products, such as food and clothing has been investigated with regard to the effectiveness of the label, to convey information and draw consumers’ attention to the product, and the usage of the labels by consumers. However, no literature suggests the existence of labels with regard to furniture items, or consumers’ expectations about furniture labels. It is believed that labels on furniture items could assist consumers during the pre–purchase information search of the decision–making process. The current study investigated consumers’ expectations of furniture labels, during the pre–purchase information search of the consumer decision–making process, in order to propose furniture labels. The objectives of the study were to determine what questions regarding product information consumers frequently ask store assistants prior to furniture purchasing; to determine consumers’ expectations regarding furniture labels in terms of the product information on the label, the appearance of the label and the placement of the label on furniture items; and finally to suggest a preliminary furniture label according to consumers’ expectations. A mixed–method research approach was followed, using a two–phase exploratory design. Qualitative findings indicated that consumers enquire about the type of materials used for the manufacturing of furniture items, finishes used on items, quality, guarantees, warrantees, design, performance, maintenance, care instructions and colours of items. Similarly, quantitative results showed that the majority of respondents deemed the price, materials used, cleaning instructions, guarantee and warrantees important to be displayed on the furniture label. Appearance characteristics were summarised and preliminary furniture labels were suggested accordingly. These labels can be used by product developers, marketers, and the furniture industry to assist consumers during their pre–purchase information search of the consumer decision–making process. / Thesis (M. Consumer Science)--North-West University, Potchefstroom Campus, 2011.

Title A comparative study of Swedish generation Y decision-making style between high involvement and low involvement products. Research questions  How does product involvement influence consumer decision-making styles in Generation Y of Swedish nationals for the two selected products?  To what level does the model proposed by Sproles and Kendall in 1986 now apply to the modern-day Generation Y in Sweden as they decide on both of the selected products? Purpose The purpose of this research undertaking was to discover and investigate the Swedish generation Y decision-making style and examine if there is a relation between product involvement and consumer decision-making style, and also to compare the extent to which the modern-day Generation Y in Sweden correspondence between age, location and product orientation not predicted by Sproles and Kendall in 1986. Method This comparison was conducted based on contemporary primary research versus what was proposed as ideal for last three generations of consumer interest groups. A quantitative research approach was used to select the primary data and answer our research questions. Conclusion Consumer buying behavior is influenced by the policy and the mental status of the buyers. According to the respondents, consumer selection can be said to be depend on the current needs and understanding of products. The study reveals that marketing needs to incorporate the realities of prevailing demographics. Consumers tend to have a decision making process that has an emotional attachment to brand, effectiveness and the perceived outcomes.

This research investigates ways to help shoppers evaluate physical products via the Internet. The primary research issue is, therefore, how to provide experience vicariously. The study was undertaken in three parts. First, an extensive range of Web sites belonging to Internet-based retailers was examined, together with literature on vicarious experience and Web page design. These helped to explore the question of ‘What components of Web-based representations of physical products might assist shoppers when trying to evaluate those products as part of a purchase decision?’ Online store systems that are representative of the main communication styles found in the Web survey were then evaluated in a series of laboratory-based experiments. This second part of the study makes a broad assessment of the impact of representative technologies on the product evaluation process. Finally, a smaller-scale, more targeted investigation was conducted, also using a laboratory-based experiment. This third part of the study assesses the impact of an individual’s evaluation style on the perceived success of representative technologies.

xiii, 109 p. : ill. A print copy of this thesis is available through the UO Libraries. Search the library catalog for the location and call number. / Numeric information is often presented to consumers in order to communicate important and precise information that is not well communicated through non-numeric information. The assumption of marketers, then, seems to be that numeric information is useful for consumers in evaluating products. Do consumers understand and use such numerical information in product claims? Recent research suggests that many people are "innumerate" and about half of Americans lack the minimal mathematical skills needed to use numbers embedded in printed materials. This suggests that many Americans lack the minimal mathematical skills needed to use numbers embedded in product claims and other marketing communications. In a series of five experiments, I investigated if and how consumers understand and use numeric information presented in product claims in their evaluation of consumer goods. The results demonstrated that participants, and especially less numerate individuals, were susceptible to an Illusion-of-Numeric-Truth effect: they judged false claim as true when numeric meaning was inaccurately translated (e.g., "30% of consumers" inaccurately translated to " most consumers"). Mediation analysis suggested that highly numerate participants were better at developing affective reactions toward numeric information in product claims and using these affective reactions as information when they were faced with truth judgments. Highly numerate individuals were also more sensitive to different levels of numeric information in their product evaluations. This sensitivity also seemed to depend on their drawing affective meaning from numbers and number comparisons and using this information in product evaluations. Although less numerate individuals reported that numeric information is important, they were less sensitive to numeric information unless they were encouraged to process numeric information more systematically. The results from this dissertation indicate that not all numeric information will be used and be useful to all consumers. Therefore, simply presenting numeric information may not be sufficient for numeric information to be useful for all consumers. / Committee in charge: Peter Wright, Chairperson, Marketing; Lynn Kahle, Member, Marketing; Ellen Peters, Member, Not from U of O; Robert Madrigal, Member, Marketing; Paul Slovic, Outside Member, Psychology