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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
11

A survey of customer satisfaction, expectations and perceptions as a measure of service quality in SANBS /

Mququ, Mpumzi H. January 2005 (has links)
Thesis (M.B.A. (Investec Business School))--Rhodes University, 2006.

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