by Hui Peter. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaf 65). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF ILLUSTRATIONS --- p.v / ACKNOWLEDGMENTS --- p.vi / Chapter I. --- INTRODUCTION --- p.1 / Scope and Statement of the Problem --- p.1 / Definition --- p.2 / Grocery Retail Industry --- p.2 / Scanning --- p.4 / EDI --- p.4 / The Company --- p.5 / Objectives --- p.7 / Methodology --- p.8 / Chapter II. --- PRESENT SITUATION AND PROBLEM AREAS --- p.9 / Accounting System --- p.9 / Tangible .Problem --- p.10 / Prices Change --- p.10 / Price Marking --- p.13 / Pricing Control --- p.13 / Store Shrinkage --- p.14 / Intangible Problems --- p.14 / Product Movement --- p.15 / Monitor Promotion --- p.16 / Customer Information --- p.17 / Manpower Shortage --- p.17 / Chapter III. --- THE CHARACTERISTICS OF SCANNING AND EDI --- p.19 / Electronic Point-of-Sale (EPOS) Terminal --- p.19 / Bar Code Scanner --- p.20 / Mechanics Of EPOS Terminal --- p.21 / Scanning System --- p.23 / EDI Concept --- p.24 / Chapter IV. --- THE BENEFITS OF SCANNING AND EDI --- p.26 / Tangible Benefits - Scanning --- p.26 / Elimination Of Prices Change --- p.26 / Reduction In Price Marking And Price Change Labour --- p.27 / Reduction In Store Shrinkage --- p.27 / Increase In Checkout Productivity --- p.28 / Reduction In Store Bookkeeping --- p.28 / Intangible Benefits - Scanning --- p.29 / Improved Product Movement Information --- p.29 / Markdown Losses --- p.30 / Improved Customer Information --- p.30 / Customer Benefits --- p.31 / Front-End Labour Scheduling --- p.31 / Security --- p.31 / Simplified Training --- p.32 / Use Of Plastic Money --- p.32 / EDI Benefits --- p.32 / Purchasing --- p.33 / Inventory --- p.34 / Invoices --- p.34 / Chapter V. --- HOW TO GET STARTED --- p.35 / Vendor Presentation --- p.35 / Talk To Other Retailers --- p.36 / Define Goals To Achieve --- p.36 / Costs And Benefits Analysis --- p.37 / Set Up Steering Committee And Project Team --- p.38 / Project Planning --- p.39 / Implementation Plan --- p.40 / Monitoring Plan --- p.41 / Chapter VI. --- CONCLUSION --- p.42 / APPENDIX --- p.44 / BIBLIOGRAPHY --- p.65