by Wong Chin-nang, Yan Man-fai, Yen Sui-chi. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaves [29]-[31] / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / LIST OF TABLES --- p.vii / LIST OF FIGURES --- p.vi / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Summary --- p.5 / Chapter II. --- GROWTH POTENTIAL OF CONVENIENCE STORE --- p.6 / Degree of Market Saturation --- p.6 / Summary --- p.8 / Chapter III. --- CONVENIENCE STORE 一 EVOLUTIONARY CHANGES IN THE RETAIL BUSINESS --- p.9 / "Traditional Stores, Supermarkets and Convenience Stores" --- p.9 / Life Cycle of Retailing Institutions --- p.11 / Dalrymple's Theory on Retail Outlets --- p.11 / Economic Growth and Convenience Stores --- p.12 / Summary --- p.12 / Chapter IV. --- GROWTH AND EXPANSION --- p.14 / Internal Development --- p.15 / Acquisition --- p.16 / Joint Development --- p.18 / Joint Ventures --- p.19 / Franchising --- p.19 / Licensing --- p.19 / Agents --- p.20 / Internal Reorganization --- p.20 / Summary --- p.20 / Chapter V. --- FRANCHISING --- p.22 / Definition of Franchising --- p.22 / Overview of Franchising --- p.24 / United States --- p.24 / United Kingdom --- p.25 / Australia --- p.25 / Growth and Expansion through Franchising --- p.26 / Advantages --- p.26 / Disadvantages --- p.27 / Future Development of Franchising --- p.27 / Summary --- p.29 / Chapter VI. --- CONSUMER BUYING BEHAVIOUR SURVEY --- p.30 / Proposition --- p.31 / Demographic Factors --- p.31 / Preference of Various Retail Outlets --- p.31 / Retail Outlet Choice --- p.32 / Survey Objective --- p.33 / Methodology --- p.33 / Sampling Design and Coverage --- p.33 / Data Analysis Method --- p.34 / Results and Analysis --- p.34 / Result Summary --- p.34 / Detail Result Analysis --- p.35 / Transaction Amount --- p.35 / Shopping Frequency --- p.35 / Items Purchased --- p.35 / Salient Factor for Retail Outlet Selection --- p.36 / Discussion and Implication --- p.37 / Limitation and Restriction --- p.38 / Sampling Error --- p.38 / Summary --- p.39 / Chapter VII. --- SURVEY ON ACCEPTANCE OF FRANCHISING --- p.40 / Proposition --- p.40 / Attitude Towards Franchising --- p.40 / Monetary Reward as Motivation Factor --- p.41 / Non-monetary Reward as Motivation Factor --- p.41 / Survey Objective --- p.42 / Survey Methodology --- p.42 / Coverage and Sampling Design --- p.42 / Survey Method --- p.43 / Survey Findings --- p.43 / Attitude Towards Franchising --- p.43 / Monetary Reward as Motivation Factor --- p.45 / Non-monetary Reward as Motivation Factor --- p.46 / Limitation of the Research --- p.48 / Sample Error --- p.48 / Sample Size --- p.49 / Summary --- p.49 / Chapter VIII. --- IMPLICATIONS AND RECOMMENDATIONS --- p.50 / Implications of the Two Surveys --- p.50 / Recommendations --- p.51 / Change People's Attitude on Franchising --- p.51 / Appeal to Younger Generation --- p.51 / Search for Other Potential Franchisees --- p.52 / Internal Development --- p.53 / Summary --- p.53 / Chapter IX. --- CONCLUSION --- p.54 / APPENDIX / TABLE / FIGURES / BIBLIOGRAPHY

by Lam Ching-wan and Lau Chi-wah. / Bibliography: leaf 63 / Thesis (M.B.A.)--Chinese University of Hong Kong

by Hui Peter. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaf 65). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF ILLUSTRATIONS --- p.v / ACKNOWLEDGMENTS --- p.vi / Chapter I. --- INTRODUCTION --- p.1 / Scope and Statement of the Problem --- p.1 / Definition --- p.2 / Grocery Retail Industry --- p.2 / Scanning --- p.4 / EDI --- p.4 / The Company --- p.5 / Objectives --- p.7 / Methodology --- p.8 / Chapter II. --- PRESENT SITUATION AND PROBLEM AREAS --- p.9 / Accounting System --- p.9 / Tangible .Problem --- p.10 / Prices Change --- p.10 / Price Marking --- p.13 / Pricing Control --- p.13 / Store Shrinkage --- p.14 / Intangible Problems --- p.14 / Product Movement --- p.15 / Monitor Promotion --- p.16 / Customer Information --- p.17 / Manpower Shortage --- p.17 / Chapter III. --- THE CHARACTERISTICS OF SCANNING AND EDI --- p.19 / Electronic Point-of-Sale (EPOS) Terminal --- p.19 / Bar Code Scanner --- p.20 / Mechanics Of EPOS Terminal --- p.21 / Scanning System --- p.23 / EDI Concept --- p.24 / Chapter IV. --- THE BENEFITS OF SCANNING AND EDI --- p.26 / Tangible Benefits - Scanning --- p.26 / Elimination Of Prices Change --- p.26 / Reduction In Price Marking And Price Change Labour --- p.27 / Reduction In Store Shrinkage --- p.27 / Increase In Checkout Productivity --- p.28 / Reduction In Store Bookkeeping --- p.28 / Intangible Benefits - Scanning --- p.29 / Improved Product Movement Information --- p.29 / Markdown Losses --- p.30 / Improved Customer Information --- p.30 / Customer Benefits --- p.31 / Front-End Labour Scheduling --- p.31 / Security --- p.31 / Simplified Training --- p.32 / Use Of Plastic Money --- p.32 / EDI Benefits --- p.32 / Purchasing --- p.33 / Inventory --- p.34 / Invoices --- p.34 / Chapter V. --- HOW TO GET STARTED --- p.35 / Vendor Presentation --- p.35 / Talk To Other Retailers --- p.36 / Define Goals To Achieve --- p.36 / Costs And Benefits Analysis --- p.37 / Set Up Steering Committee And Project Team --- p.38 / Project Planning --- p.39 / Implementation Plan --- p.40 / Monitoring Plan --- p.41 / Chapter VI. --- CONCLUSION --- p.42 / APPENDIX --- p.44 / BIBLIOGRAPHY --- p.65

by Wong Hang-Tat. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / Chapter I --- INTRODUCTION --- p.1 / Petroleum Business in Hong Kong --- p.1 / Retail Market --- p.2 / Shell --- p.12 / Convenience Store Concept --- p.14 / Study Objectives --- p.18 / Chapter II --- TARGET GROUP --- p.23 / Chapter III --- METHODOLOGY --- p.26 / Chapter IV --- RESULTS & ANALYSIS --- p.33 / Customer perception --- p.33 / Investment --- p.41 / Profitability --- p.43 / Operations --- p.47 / Competitor Marketing Strategies --- p.49 / Chapter V --- RECOMMENDATIONS --- p.51 / Limitations --- p.51 / Recommendations --- p.52 / Conclusion --- p.58 / Further Work --- p.59 / APPENDIX --- p.60