Executive information systems or Business Intelligence (BI) systems are implemented in the majority of companies today. Contemporary trend is to focus these systems on the Corporate Performance Management (CPM), in which special processes, methodologies and metrics necessary for measurement and management of the business performance are used. This thesis explores how principles and tools of Competitive Intelligence (CI) may be applied in these systems. CI is another discipline useful for strategic management of a company. In the theoretical part of this thesis are briefly described principles of BI, CPM and CI. The main aim is to analyze the possibility, whether we can extend a potential of the executive information systems through the usage of Competitive Intelligence principles and technologies. This part is based especially on technical literature and other relevant sources. The practical part of the thesis explores these questions on a real system called the Business Navigation System (BNS). The aim is to analyze BNS in a viewpoint of Competitive Intelligence serviceability and to design new functionality. The contribution of this thesis in the theoretic area is the consideration; whether it's possible to derive benefit from the principles of CI in the executive information systems. The practical contribution is an evaluation of BNS and the suggestions, how to involve technologies of CI to the some modules of this system.

The main objective of the diploma thesis called "Analysis and design of BI Reporting and Dashboards Survey" is to analyze the main principles of Business Intelligence and Corporate Performance Management approach with a focus on performance reporting and dashboards, and to design a survey form for BI Reporting and Dashboards Survey which will focus on the current state of the reporting and dashboards in European enterprises. The final design of the market survey form is based on the identified key areas of the topic and is created by using the basic principles of statistics which help to compose successful market surveys. It represents the main input for the conduct of the quantitative market survey planned to be realized in the summer of 2014. The first part of the diploma thesis represents the theoretical baseline for the analysis of the key areas of the survey's content. This part includes introduction to the BI and CPM principles (chapter 2) followed by the identification and definition of key elements of successful BI reporting and dashboards (chapter 3). The last chapter of this part (chapter 4) summarizes the key principles of statistics leading to beneficial composition of market surveys. The second, practical part of the diploma thesis (chapter 5), presents the overall design of the BI Reporting and Dashboards Survey. This design includes scope, objectives of the survey, profile of respondents, and specification of the question form with predefined range of possible answers to each individual question. The final design of the question form is also available in Appendix 1 in MS Excel file. This diploma thesis emphasizes the importance of the effective performance reporting and the beneficial use of dashboards in organizations and outlines the key areas of those topics which business representatives should focus on. Another benefit of this thesis is the prepared question form itself which might bring interesting and valuable findings about the current state of BI reporting and dashboards implemented and used among the European countries.

The thesis concentrates in analysis of enterprise management tools, that are known as Corporate Perfmormance Tools (hereinafter CPM) and its implementation. Tools from the market leaders will be analysed. Market research from Gartner Inc. will be used as a guide in defining the desired group. The main objective of this elaborate is putting together a set of recommendations of how to implement a CPM solution. Determine critical success factors. A particular target, that helps in defining the implementation phases is a comparison of tools from the CPM market leaders. The targets of the thesis will be reached by description of the theoretical concept and analysis of selected tools, comparison of tools portfolios of selected enterprises from the point of view of the concept complexity and comparison of the theoretical background, technical solution and degree of outer and inner integration. Desciption of the theoretical concept and CPM tools portfolio analysis serves as starting point for determination of correct implementation process. Recommended implementation process and identification of critical success factors are the contribution of the author to this topic. The elaborate is divided into theoretical and analytical parts. The theoretical part consists of introduction, data acquisition methodology and description of the CPM theoretical concept. The analytical part is divided into two main chapters - that is: Market analysis and Implementaion of CPM solutions. The thesis is finished by conclusions summary and suggestions for the topic development.

Corporate Performance Management (CPM) is currently one of the most developing branches of informatics due to the fact that it is a tool that allows managers to effectively manage their company and thereby increase its competitiveness in the market. This thesis focuses on the individual elements of the CPM, particularly on the managerial methods, metrics and business processes, which are generally characterized first and then applied to business organizations that operate in the area of retailing. There is also a fourth CPM element - CPM applications, but a detailed description is not covered by this work. The aim of this thesis is mainly to define the basic (core) processes in retailing and describe their characteristics using informatics approaches. Each process is then assigned to managerial methods that can be used in evaluating the performance of these processes and to specific examples of metrics for which appropriate dimensions are further defined. The main contribution of this work is the analysis of processes in the retailing industry, using methods and approaches used in informatics - characteristics such as purpose of the process, events that trigger the process, inputs and outputs of the process and metrics, which are assigned to the corresponding dimensions, are defined for each process.

This thesis deals with a company performance management method in compliance with the key performance indicators. It addresses the KPIs' characteristics as well as the design process of the indices and their implementation procedures. It does not only rest with a description of the method itself but it also focuses on the related areas of the research such as managers' approach towards the corporate performance management or the business intelligence discipline. The theoretical part of the thesis focuses on building the model that makes it possible to design the KPIs with an emphasis on a successful delivery of the entire project. The methodology is based on a selection of the right indicators and application of the implementation techniques leading to a successful completion of the project. A special attention is dedicated to the CPM concept as a basic principal from which the key indicators derive. The practical part addresses the respective design of the KPIs. First of all, the KPIs are suggested to a banking institution. Afterwards, these indicators are confronted with the model drawn up in the theoretical part. The indicators are assessed consequently. The main contribution of this thesis is a development of a model that can serve as a guide for a proper KPIs design in a company and can add to a successful completion of the indicators' implementation. The findings of the research conducted for the purpose of this thesis could be put to use by the corporate managers who are interested in approaching the performance management methods also assessed in this dissertation.

Made available in DSpace on 2016-04-25T18:39:49Z (GMT). No. of bitstreams: 1 Celio Rorato Junior.pdf: 2614987 bytes, checksum: 23047b430fbce8a6e121ac85363684bc (MD5) Previous issue date: 2012-07-12 / The object of study is the use of the tools of Business Intelligence (BI) more specifically those tools that support the concept of Corporate Performance Management (CPM) by Brazilian companies. Used as a form of technology in information systems for decision support (DSS) and Executive Information (IES) by the system of Management Accounting. The methodology was based on the theoretical foundations of Management Accounting as an instrument of the Controllership to provide information for decision-making; in the relationship of information systems with the Management Accounting; and the concept of BI and CPM through literature. We performed a research that is descriptive and uses a quantitative approach, using a questionnaire answered by the professionals of the Controllership and BI that use tools that support the concept of CPM. The sample consists of 22 companies. As a result it was concluded that the tools that support the concept of CPM facilitate changes in the management accounting tasks with different levels of extension and that companies are prioritizing the modules of the tools of Financial Planning and Financial Consolidation. We also found that companies with systems that support the concept of CPM have a design of the broad scope of management accounting, and worry about the timeliness and characteristics of the aggregation / integration / Esta dissertação buscou investigar como objeto de estudo o uso das ferramentas de Business Intelligence (BI), mais especificamente as que suportam o conceito de Corporate Performance Management (CPM) pelas empresas brasileiras. Usadas como uma tecnologia na forma de sistemas de informação de apoio à decisão (SADs) e de informação executiva (SIEs), pelo sistema da Contabilidade Gerencial. A metodologia baseou-se na fundamentação teórica da Contabilidade Gerencial como instrumento da Controladoria para fornecimento de informações para a tomada de decisão; no relacionamento dos sistemas de informação com a Contabilidade Gerencial; e na conceituação de BI e CPM através de pesquisa bibliográfica. Realizou-se um estudo quantitativo-descritivo, que foi conduzido por meio de uma pesquisa empírica com 22 empresas, usando um questionário respondido pelos profissionais da área de Controladoria e de BI, que usam as ferramentas que suportam o conceito de CPM. Como resultado se concluiu que estas ferramentas facilitam mudanças nas tarefas da Contabilidade Gerencial com níveis de extensão diversos e que as empresas estão priorizando os módulos das ferramentas de Planejamento Financeiro e de Consolidação Financeira. Encontrou-se, também, que empresas com sistemas que apoiam o conceito de CPM possuem um desenho do sistema de Contabilidade Gerencial de amplo escopo, e se preocupam com as características da tempestividade e agregação/integração

This work deals with the principles and methods of executing common managerial accounting tasks using Corporate Performance Management tools and technologies. The aim of the work is to analyze different practices, compare them and assess them against non-CPM solutions, especially ERP and spreadsheet solutions. The selection of tasks is based on a survey conducted among Czech companies and includes planning, budgeting, cost allocations and variance analysis. Conclusions are derived from the managerial accounting theory, fundamental works of Business Intelligence and personal experience gained through twelve CPM implementation projects. The conclusions are mostly platform-independent since functionality of several diverse CPM products is taken into account. The work highlights not only advantages but also restrictions of CPM tools and technologies. Many of the conclusions can be directly applied in practice. Work may be beneficial especially for business consultants and for companies considering the implementation of CPM.

This thesis deals with corporate management and measurement of strategic business performance. The main object of this thesis is to design a system for strategic management of service organization and try to apply this model in environment of chosen service. Balanced Scorecard methodology was used to achieve this objective and the metric model and strategy map of service organization is based on its principles. The first part of the thesis is aimed at theoretical aspects of corporate management and measurement of strategic business performance, so it focused on Balanced Scorecard, Business Intelligence and Corporate performance management. This part provides theoretical framework for the next part of this thesis. The next part deals with applicability of theoretical concepts at chosen service company. The objective was to implement some metrics originating from the previously constructed metric model using Business Intelligence. The outputs of this part are metric model depicted in the form of strategy map and management reports in form of graphs and tables that monitor the business performance through chosen metrics.

This thesis addresses a new management approach - "Corporate Performance Management" (CPM). It sets forth the concept of this new approach as a business performance monitoring and strategic support tool, its assumptions, framework, components, relationship to business intelligence, and related methodologies. Particular focus is placed on "key performance indicators" (KPI), their characteristics, segmentation, methods for their selection, and implementation procedures. The theoretical part of this work is devoted to creating a methodology by which CPM can be effectively implemented on projects in the financial sector with an emphasis on the critical success factors of such a project as a whole. The primary elements of this methodology are the selection of the best possible metrics, the project's overall success and the development of efficient reporting. The practical part of this work initially introduces "Project KPI 2008", which ran in Komerční banka (Czech Commercial Bank), then pits it against the theoretical methodologies defined in the theoretical section. The entire project is then assessed based on the results of the comparison, and finally, conclusions and recommendations are made for the future of this project. The main asset of this thesis is its creation of the afore-mentioned management methodologies and the ideal, course to be taken in implementing a KPI-focused project. This work is valuable not only for investigating key performance indicators themselves, but also as an informative tool for managers who would like to acquaint themselves with or learn more about the CPM concepts in general.

As a result of the financial crisis are companies forced to face uncertainties which significantly affect corporate governance. Companies have many ways how to face this issue. This work is focused on the possibility of using modern system Corporate Performance Management. The first part describes the impact of financial crisis on the Czech economy, business environment and are being defined most characteristic uncertainties, businesses must address. In this section is also mentioned the historical development of information technology and management information systems, which are closely linked with the managerial decision-making and enterprise management. In next section of the work are mentioned reasons of emergence of Corporate Performance Management, being described the basic principles of continuity with Business Intelligence and are being defined methodologies, metrics, processes and technology. Based on the study of literature has been chosen model of strategic management principles the Balanced Scorecard within which have been defined the mission and vision of companies located in times of certainty and uncertainty. Also were established strategic objectives of both different situations whit which were applied of appropriate metrics. Another part is focused on process of business planning reflected again in different situations certainties and uncertainties. Being mentioned theoretical facts associated with the basic management disciplines and are created by different planning models. In conclusion it is mentioned the question of implementation, the mapping of the largest providers of modern solutions and are being set trends for future years.