• Refine Query
  • Source
  • Publication year
  • to
  • Language
  • 1
  • Tagged with
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Successful Strategies to Sustain Profits from Tourism Following a Hurricane

James, Kevin C 01 January 2018 (has links)
Hurricanes have caused billions of dollars in damage to the hotel industry in Florida, significantly affecting tourism flow. The unpredictable impact of hurricanes makes sustaining profits challenging. The purpose of this multiple case study was to explore strategies that hotel leaders use to sustain tourism profits following a hurricane. The theory of image restoration provided the conceptual framework for the study. Data were collected from company documents and semistructured interviews with 5 hotel leaders in Central Florida. Transcribed data were coded then validated using member checking during the data analysis, which revealed 5 themes: storm impact, accommodations, operations, communications, and planning. Results indicated the relevance of the theory of image restoration to help hotel leaders get operations back to normal following a hurricane by using effective communication and planning. Results also indicated that when hotel leaders have an effective response strategy, the opportunity to sustain profits extends beyond tourism. Results may be used by hotel leaders to sustain profits and support their communities during hurricane recovery by providing accommodations, safety, and security to stakeholders other than tourists, such as first responders and state and local residents.

Page generated in 0.044 seconds