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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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Spelling suggestions: "subject:"erisis communication management"" "subject:"brisis communication management""

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Responding to Crises: A Test of the Situational Crisis Communication Theory

Wright, Courtney 05 December 2008 (has links)
Crisis management includes efforts designed to prevent and to detect potential crises, and to learn from crisis experiences. The SCCT posits that certain crisis responses (matched) produce better outcomes for organizations than others (unmatched), depending on the situation. In addition, the results from this study attempt to support the situational crisis communication theory in aiding crisis managers in protecting their organizations against crises.
Attribution theory
Corporate apologia
Crisis communication management
Image repair discourse
Neoinstitutionalism theory
American Studies
Arts and Humanities

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