Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-11-09T12:35:25Z No. of bitstreams: 1 FabyanoAlbertoStalschmidtPrestesDissertacao2017.pdf: 1400128 bytes, checksum: 09760223aaa6e27dd73ff4e19e8dc8e9 (MD5) / Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-11-09T12:36:23Z (GMT) No. of bitstreams: 1 FabyanoAlbertoStalschmidtPrestesDissertacao2017.pdf: 1400128 bytes, checksum: 09760223aaa6e27dd73ff4e19e8dc8e9 (MD5) / Made available in DSpace on 2017-11-09T12:36:23Z (GMT). No. of bitstreams: 1 FabyanoAlbertoStalschmidtPrestesDissertacao2017.pdf: 1400128 bytes, checksum: 09760223aaa6e27dd73ff4e19e8dc8e9 (MD5) Previous issue date: 2017-11-26 / The discussion that unveils the aspects related to the access to justice is relevant, bearing in mind that a new look to the problems that blur this right is necessary, which must be bequeathed to all citizens. In the light of this conceptions the present work brought as general objective the analyzes of tools to make the judiciary management more efficient. To reach the stablished objective, a work that presented compatible scientific method as elected subject was developed, specially the deductive, to particular issues, from general concepts extracted of the bibliographical research, and the inductive to conclusion making. The data analyzed with the bibliographical research and the statistical data contemplate that the State obligation is not synthesized into a mere jurisdictional response, but yet, to the provision of an effective protection, that respects the guiding principle of all the Brazilian judicial system, which is the free access to justice, but also that serves the constitutional principle of a reasonable length process provided as individual right in the Federal Constitution. Therefore, it demonstrates that the ado in the provision of judicial protection, and the lack of structure of the Judiciary Branch constitute a contemporary problem, capable of generating lengthy process, inefficient and unfair, turning the access to justice a chimera that is not harbored by the celerity, but yet, by the lengthening process. Furthermore, the judicial services made available to the society, must be charged in a reasonable way to respond the aspirations of the user and be viable to the State bear the costs in a rational way. The whole limiting context to justice in Brazil is a triggering event in the delay of the conflict effective resolution, and contemplates the increase in costs of process, reducing the trust that the society has for the Judiciary Branch and in the protection of their rights. It was concluded that the reengineering of judiciary management is a crucial instrument to the improvement of judicial service rendering, specially, as incentive to all means of extrajudicial conflict arbitration. / A discuss??o que descortina os aspectos relacionados ao acesso ?? justi??a se faz pertinente, tendo em vista que ?? necess??rio um novo olhar para os problemas que enevoam este direito, que deve ser legado a todos os cidad??os. A luz destas concep????es o presente estudo trouxe como objetivo geral analisar ferramentas para tornar mais eficaz a gest??o judici??ria. Para o alcance do objetivo tra??ado foi desenvolvido um trabalho que apresentou m??todos cient??ficos compat??veis com o tema eleito, especialmente o dedutivo, para quest??es particulares, a partir de conceitos gerais separados da pesquisa bibliogr??fica, e o indutivo para a tomada de conclus??es. Os dados analisados com a pesquisa bibliogr??fica e dados estat??sticos contemplam que o dever do Estado n??o se resume a uma mera resposta jurisdicional, mas sim, a presta????o de uma tutela efetiva, que respeite o princ??pio norteador de todo o sistema judicial brasileiro, que ?? o livre acesso ?? justi??a, mas tamb??m que atenda ao princ??pio constitucional da razo??vel dura????o do processo previsto como direito individual na Constitui????o Federal. Isto posto, traz-se a lume que a demora na presta????o da tutela jurisdicional e a falta de estrutura do Poder Judici??rio constituem problemas da contemporaneidade, capazes de gerar um processo lento, ineficaz e injusto, tornando o acesso ?? justi??a uma quimera que n??o encontra guarida na celeridade e, sim na morosidade processual. Al??m disso, os servi??os de justi??a colocadas ?? disposi????o da sociedade, devem ser cobrados de forma razo??vel para atender aos anseios dos usu??rios e de forma racional para ser vi??vel para o Estado arcar com estas despesas. Todo o contexto limitador do acesso ?? justi??a no Brasil ?? fato gerador de demora na efetiva resolu????o da lide, e contempla o aumento do custo do processo, reduzindo a confian??a que a sociedade tem no Poder Judici??rio e na prote????o de seus direitos. Concluiu-se que a reengenharia da gest??o judici??ria ?? instrumento fundamental para a melhoria da presta????o dos servi??os de justi??a, especialmente, com o incentivo dos meios de concilia????o de conflitos extrajudiciais.