近年來隨著Facebook的盛行，Facebook已成許多人紀錄生活或關注朋友近況不可或缺的管道。許多人文社會學者意圖透過其用戶在Facebook上活動行為的紀錄(如打卡、轉貼分享連結等)，進行學術研究分析；而Facebook公司相對也提供應用程式介面並以特定資料格式提供，但考量用戶之個人隱私及平台的可用度，制訂了相關的使用規則；因此本研究以協助學者達成研究分析Facebook用戶動態消息資料為目的，設計與實作一個「臉書使用者行為資料蒐集系統(Facebook User Activities Data Collector) 」。可相容Facebook應用程式介面使用規則及穩定收取其動態消息資料，讓學者們可針對其研究項目分別設定相關「蒐集專案」，並可使特定用戶(即蒐集專案之參與者)於本系統進行同意及授權提供特定資料，系統則每日定時依蒐集專案設定進行蒐集作業，待作業完成，再將資料以圖形化介面呈現。 因考量本系統可同時運行多個蒐集專案，為優化其效能，本研究在整合「蒐集專案」、「參與者」後提出一套有效的歸戶機制(Account Aggregation Mechanism)，透過重整參與者的機制，可顯著降低重複蒐集的次數，以提升資料蒐集的效率；並為因應Facebook所制訂使用規則，設計一套臉書蒐集相容機制(Facebook Collector Compatible Mechanisms)，在蒐集過程中對於可能產生錯誤情況加以防範，以及錯誤產生時能以對應之處理程序進行自動化處理，以確保資料蒐集過程的穩定及結果的完整。最後，在系統開發完成後，設計一套驗證計畫，以驗證本研究之蒐集成果以及相關機制成效。 / Recently Facebook has become an indispensable platform for many people to record their lives and to concern their friends. Many Humanities and Social Sciences scholars are interested in conducting research on the activity records of the Facebook users, such as check-ins and shared story. Therefore, there is a large demand in collecting these user activity records while respecting user privacy. Based on the open API (Application Programming Interface) by Facebook, we design and implement a “Facebook User Activities Data Collector” to help scholars collect the activity records with the permission from Facebook users. Using the collector, researchers can create projects for Facebook data retrieval and solicit volunteers to participate those projects by giving their permissions to enable the collector to retrieve their activity records following the Facebook privacy rules. Our tool offers a friendly user interface for researchers and participating users. Besides, as a user may participate in multiple data retrieval projects in the same period of time, our collector is equipped with an “account aggregation” mechanism that will retrieve all the records of a user for the projects he participated at once without repetitive collection work that will degrade the performance of the tool. Another feature of the collector is a robust exception handling mechanism that will handle frequent occurring exceptions in data retrieval and reports unknown exceptions to system administrators to improve the system’s reliability. To verify our collector, we have also recruited several volunteers and conducted some experiments to retrieve their activity records. The preliminary results show that our collector performs well and collects the records correctly.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2018-04-03T18:34:14Z No. of bitstreams: 1 Osmar Borges Ruas.pdf: 4968457 bytes, checksum: f034d06ab41189910725d292527fd096 (MD5) / Made available in DSpace on 2018-04-03T18:34:14Z (GMT). No. of bitstreams: 1 Osmar Borges Ruas.pdf: 4968457 bytes, checksum: f034d06ab41189910725d292527fd096 (MD5) Previous issue date: 2017-10-16 / The delivery time is the time unit that determines the time needed to complete the project, which in external or internal conditions in organizations can cause deviations to the project deliveries. As a consequence, they can cause financial loss, excessive expenses, increased risks, communication failures, loss of quality among other problems. In some studies, alternatives are used to avoid or solve these problems in carrying out project management. As an alternative, this study uses about 100 million patents registrations deposited in the European Patent Office (EPO) Espacenet for potential solutions to deadline issues. The objective of this research is to identify the solutions for the delivery time of project management in the EPO base using the extraction of patents with the tool Patent2NET. With open source tooling, it allows for content analysis and bibliographic organization with mind maps. This research uses the qualitative method, with exploratory-descriptive character, with the analysis of secondary data. The correlation, similarity and frequencies of the words will be analyzed. Thus, contributions are offered to improve the understanding of these solutions found in four semantic classes, as well as the presentation of the techniques for constructing search expressions and the patents that can help in the solution of problems of the deadline and, therefore, to promote improvements in project management practices. / O prazo de entrega é a unidade temporal que determina o tempo necessário para concluir o projeto, que em condições externas ou internas em organizações podem causar desvios às entregas do projeto. Como consequência, podem trazer prejuízo financeiro, gastos excessivos, aumento de riscos, falhas de comunicação, perda de qualidade dentre outros problemas. Em alguns estudos, utilizam-se alternativas para evitar ou resolver esses problemas na realização do gerenciamento dos projetos. Como alternativa, este estudo utiliza cerca de 100 milhões de registros de patentes depositados no Espacenet da European Patent Office (EPO) para obter as potenciais soluções para problemas de prazo de entrega. O objetivo desta pesquisa é identificar as soluções de prazo de entrega em gerenciamento de projetos na base EPO utilizando a extração das patentes com a ferramenta Patent2NET. Com o manuseio de ferramentas open source são realizadas análises de conteúdo e a organização bibliográfica com mapas metais. Esta pesquisa utiliza o método qualitativo, com caráter exploratório-descritivo, com a análise de dados secundários. Serão analisados o correlacionamento, a similitude e as frequências das palavras. Dessa forma, são oferecidas contribuições para melhorar o entendimento dessas soluções encontradas em quatro classes semânticas, bem como a apresentação das técnicas para construção de expressões de busca e as patentes que podem ajudar na solução de problemas de prazo de entrega e, assim, promover melhorias nas práticas de gerenciamento de projetos.

This master's thesis deals with proposal of a system for monitoring of user activities on workstations Windows XP over .NET 2.0 platform. The system should monitor running programs, processes and find out user activities in these programs like movement of the mouse or writing on the keyboard. A part of whole project is a suggestion of the system which contains specifications of requirements for this system, creation of the architecture, creation of important models, suggestion of the communication between separated part of system and final compile of results. The project should get information about user's activities and also information about usage of software installed on these workstations. The final system will be tested by use case study. Last but not least, project deals with ethic questions in the context of monitoring of users and discuss law questions about this project.