The purpose of this study was to investigate the use of electronic databases by masters students in the Faculty of Humanities, Development and Social Sciences at the University of KwaZulu-Natal, Pietermaritzburg campus. The study tried to establish which electronic databases masters students used and how frequently they were used. In addition, the study investigated what the students used the electronic databases for and what problems they encountered while using these databases. A set of recommendations based on the findings were identified. The study population consisted of Humanities, Development and Social Sciences (HDSS) masters students. A total of 139 masters students responded, which was a response rate of 68%. The approach undertaken by the researcher was triangulation where both qualitative and quantitative data was collected. The instrument that the researcher employed as the quantitative method of data collection was the questionnaire and a focus group was used as the qualitative method of data collection. The quantitative data was analysed using SPSS and the qualitative data was analysed using thematic content analysis. A pre-test of the questionnaire for the study was done on six registered masters students in the Faculty of Science and Agriculture at the University of KwaZulu-Natal, Pietermaritzburg campus (UKZNP) in order to identify any unclear issues in the questionnaire. The outcome of the study revealed that a majority of HDSS masters students at UKZNP did use the electronic databases. A number of problems were experienced when using the databases. The top three databases used by the masters students were EbscoHost , followed by SABINET and then ProQuest. Masters students mentioned some benefits of using the electronic databases. Students revealed that they became aware of the library databases from a variety of sources such as lecturers, friends and orientation programmes. There were other non-library databases that masters students used besides the library electronic databases. A majority of 75.2% of the students were satisfied with the library service. / Thesis (M.Info.Studs.)-University of KwaZulu-Natal, Pietermaritzburg, 2010.

The purpose of this study was to investigate the use of electronic databases by postgraduate students in the Faculty of Science and Agriculture at the University of KwaZulu-Natal, Pietermaritzburg, with a view to proposing a set of recommendations based on the findings that would contribute to a more effective use of these databases. The study focussed on the use students made of electronic databases provided by the University of KwaZulu-Natal, Pietermaritzburg Library and any other electronic databases which provided information and were needed for their studies. The study population consisted of 500 registered postgraduate students. The survey instrument used to elicit data was a self-administered questionnaire that was distributed to a sample population of 100 postgraduate students. The questionnaire sought to establish if postgraduate students used electronic databases, which electronic databases postgraduate students used and the reasons for their choice, to identify problems postgraduate students encountered, how students became aware of the databases and how often they used the available databases. A total of 65 postgraduate students responded, a response rate of 65%. The results were analysed in terms of frequency responses and they are graphically displayed in the form of tables and graphs. The study found that postgraduate students did use the electronic databases, but a few of the databases were not used. A number of problems were experienced when using the databases. Students became aware of the availability of electronic databases from a variety of sources such as friends, library orientation programmes and academic staff. Search engines were identified as a resource that was very popular with almost all the students. There was a need for training on use of the databases and a need for improving access for all campus and off-campus users. Recommendations for action and further research, based on the conclusions of the study, are made. / Thesis (M.I.S.)-University of KwaZulu-Natal, Pietermaritzburg, 2005.

In South Africa, government (Mbeki 1996:37) and educators (SAIDE Report 1998:9) have expressed concern over the provision of microcomputers for learners. Their provision to schools would allow their effective use across the curriculum and enhance education. This study investigated the role of microcomputers as information retrieval tools in the 1997 schools' Water Audit projects in the greater Pietermaritzburg area. The study considered, firstly, a discussion of environmental education with emphasis on water conservation, and secondly the Water Audit projects. An overview of issues relating to microcomputer systems as information retrieval tools in education was presented. A descriptive survey method was employed for the study, with questionnaires as the data collection technique. Thirty out of 40 teachers/school project co-ordinators were sampled, with a 24 (80%) response. Twenty percent of 550 pupils who participated in the projects also responded. Data was presented by the use of tables. The study revealed an unequal availability of microcomputers among the schools in the departments of education, as they existed prior to 1994, that participated in the projects. Findings also revealed that only a minority of pupils used the microcomputer system for information retrieval during the projects. The use of hard copy sources was significantly high within the departments. A high number of pupils who used the microcomputer found it useful. A higher number that used hard copy sources found them useful. Training of pupils to acquire computer and information skills was inadequate. Major problems encountered during the projects included congestion, lack of computer skills on the part of both teachers and pupils and inadequate training of participants. The study found infrastructural backlogs and logistical problems as hindrances to the delivery of education in South Africa using microcomputers. Non-involvement of media teachers negatively impacted on the results of the projects. It was recommended that schools without microcomputers liaise with donor agencies to acquire microcomputers, while government initiates policies to address the issue of equity. Educators and media teachers should be given concerted training in computer and information skills, as training underpins the use of microcomputers in an information age school. / Thesis (MIS)-University of Natal, Pietermaritzburg, 1999.

The purpose of this study was to examine the use of library resources by doctoral students of the University of KwaZulu-Natal (UKZN), College of Humanities, Pietermaritzburg campus. The study investigated the extent of the use of the library resources by doctoral students in the College of Humanities, the type of library resources used and the factors that influenced such use. The study also looked at the competency of doctoral students to use them. The study population consisted of registered doctoral students in the College of Humanities as at April 2012 when the data was collected. Out of a total of 118 questionnaires distributed, 99 doctoral students responded, which yielded a response rate of 83.9%. The method that the research took was triangulation where both qualitative and quantitative data were collected. The researcher used one-on-one interviews with subject librarians at the UKZNP Library and a questionnaire as data collection instruments. The quantitative data was analyzed using SPSS version 21, while the qualitative data was analyzed using thematic content analysis. The questionnaire was pre-tested before it was used. The findings of the study revealed that a majority of the doctoral students did use the UKZNP Library resources for their research studies. As regards the importance of the library resources, out of 98 respondents who responded to the question, 77 (78.6%) of the respondents indicated that their use of library resources was because of its importance to their research study. Regarding the dependency on library resources, out of 98 respondents who responded to the question, 60 (61.2%) respondents said their extent of use of the library‟s resources was because they were very dependent on the resources of the library for their research study. In terms of usage of the library‟s resources, out of the 99 respondents who responded to the question, 50 (53.8%) said they use the library‟s resources more for their research study. When investigating the types of library resources used by doctoral students in the College of Humanities, 85 (86.7%) respondents used electronic databases, while 77 (78.6%) used print materials (books and journals); 68 (69.4%) used the inter-library loan service and 60 (61.2%) used theses and dissertations amongst other resources. With regards to the influencing factors for such use of library resources by doctoral students in the College of Humanities, the study found that 93 (97.9%) influencing factors for the respondents was to borrow materials, like printed books and journal articles, for their research studies, while for 52 (54.7%) respondents, a factor was to use inter-library loan services for their research studies and for 38 (40.0%) it was to search the databases for information for their research studies. Furthermore, the study also wanted to determine how competent the doctoral students in the College of Humanities were in using the different library resources of the UKZNP Library. Out of 99 respondents, 79 (79.8%) considered themselves to be competent users of the different library resources with particular reference to electronic resources, while 16.2 (16.2%) considered themselves not to be competent and four (4.0%) did not respond to the question. Having seen the extent of use of the library resources by doctoral students in the College of Humanities, the type of resources the doctoral students used, the factors that influenced such use and the competency of use, the study also discovered that there were challenges that these doctoral students encountered while using the library‟s resources. Some of these challenges were: difficulties in locating resources on shelves as a result of the misplaced and disorganized arrangement of material; out of date printed resource material and insufficient time for borrowing books on reserve. With electronic databases, some of the challenges were that important journals and books were not available electronically, remote access was difficult because of passwords and logins, and some electronic databases only offer abstracts rather than full text articles. In addition, electronic databases were often very slow to conclude searches. A final challenge encountered by the doctoral students was that subject librarians were always very busy attending to students and sometimes not available to help. Recommendations based on the findings of the study were also presented in chapter five and six of this study. Suggestions on how the library can better serve the doctoral students of the UKZNP campus were also given in the concluding chapter. / Thesis (M.I.S)-University of KwaZulu-Natal, Pietermaritzburg, 2013.