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Swedish university brand personality and student choice : How does the university brand personality influence international students when selecting a higher education institution? Case study: Jönköping UniversityDo, Thi Thu Huyen, Ralev, Veselin January 2021 (has links)
Background: There has been an increasing trend of more Swedish higher education institutions competing for international students in response to international student mobility trends, self-management and budget securement, and government-backed recruitment campaigns. An emerging stream of higher education research is brand personality, and it may represent a robust basis for differentiation between many universities competing for student recruitment. Therefore, the study was built to get a deeper understanding of the impact of university brand personality on international students' choices. Purpose: Given the importance of brand personality for higher education institutions to deal with the international competition or differentiate themselves, the purpose of this study is to explore international student's perception of the university brand personality that affects the selection of a Swedish university. Method: To address the purpose of the exploratory study, the qualitative research approach was applied, combining with interpretivism philosophy. Semi-structured interviews with open-ended questions were conducted with 11 international first-year students. By utilizing abductive reasoning, the data was analyzed and interpreted through thematic analysis. Conclusion: Cosmopolitan is perceived as the most distinct brand personality dimension that Jönköping University possesses. Nevertheless, the degree of perception among foreign students regarding each brand personality dimension is different during the decision-making process. In the early stages, the potential students perceive prestige as the most distinct and significant dimension, followed by cosmopolitan. However, when the consumption process nears, cosmopolitan becomes an essentially more important dimension. Further, lively and sincerity are found to partly influence students' choice for higher education.
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