The purpose of this study was to gain a deeper understanding of the patient’s perspective regarding social interactions in video healthcare meetings. Social presence theory was used in the context of how video calls can result in vital aspects of social interactions disappearing and how that can affect the outcome of a doctor consultation in contrast to physical meetings. A qualitative method with semi-structured interviews was applied to this study. This study included 7 participants with similar age range from 26-36 years old including both genders. This study resulted in many different views and perspectives whereas some participants found it harder to communicate virtually whereas others did not think that social interactions was not even an important factor. The conclusion that could be made from this study is that virtual healthcare meetings are good depending on which context they are used for. Furthermore, the doctor cannot always get the full picture because the camera creates a psychological distance which makes it harder for the doctor to observe as much as he/she can in a physical setting which can lead to many signals and cues missing out.

Background: Previous studies have shown that ICT applications could affect elderly people who suffer from mild dementia (MD) or mild cognitive impairment (MCI) positively. These applications might help patients with MD or MCI, improving their cognitive performance, independency and, their quality of life. Elderly may also be able to live alone at their own home with the help of these ICT applications. Therefore, the burden of caregivers and family members can be reduced. An IT-enabled solution was proposed to create new knowledge and experience among MCI and MD patients and their caregivers. The project was funded by European union and four countries i.e. Sweden, Spain, Italy and Israel were involved in it. Purpose: The purpose of this study was to apply a technology-enabled integrated care model. Two aspects of the study were to measure the quality of life of the elderly with mild cognitive impairment (MCI) or mild dementia (MD) after using the model and to understand the professional caregivers’ perspectives of the model. Method: A mixed-method approach was applied in this research which was a combination of using standard and internally developed questionnaires and semi-structured interviews. Conclusion: The result of the study showed that DECI could have positive effect as a complementary tool for the care process of the elderly who suffered from dementia. The general perception in all sites was positive and professionals confirmed the willingness to use DECI in the future.