This study is an exposition of research into the effect of operational efficiency to global competitiveness, with the Richards Bay Dry Bulk Terminal (DBT) being the case study. The Richards Bay DBT is the main dry bulk terminal in the South African ports, operated by Transnet Ports Terminals (TPT), which is a division of the state-owned Transnet Ltd. Because of the strategic position of the DBT as the main dry bulk terminal of the country and also that it is a state owned entity, its competitiveness or otherwise is a reflection of South Africa the country as a trade destination. The research seeks to investigate the problem of the declining volumes handled by the DBT, which is traced to the possible operational inefficiencies and is likely to impede competitiveness of the DBT. While this study will not propose the ultimate solutions to the DBT’s problems, it will identify the root causes and symptoms of the problems, which will ultimately guide what needs to be tested as a better solution. Based on this, it is argued that this topic should generate a lot of interest to the stakeholders both locally and internationally.

This study is an exposition of research into the effect of operational efficiency to global competitiveness, with the Richards Bay Dry Bulk Terminal (DBT) being the case study. The Richards Bay DBT is the main dry bulk terminal in the South African ports, operated by Transnet Ports Terminals (TPT), which is a division of the state-owned Transnet Ltd. Because of the strategic position of the DBT as the main dry bulk terminal of the country and also that it is a state owned entity, its competitiveness or otherwise is a reflection of South Africa the country as a trade destination. The research seeks to investigate the problem of the declining volumes handled by the DBT, which is traced to the possible operational inefficiencies and is likely to impede competitiveness of the DBT. While this study will not propose the ultimate solutions to the DBT’s problems, it will identify the root causes and symptoms of the problems, which will ultimately guide what needs to be tested as a better solution. Based on this, it is argued that this topic should generate a lot of interest to the stakeholders both locally and internationally.