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This study is an exposition of research into the effect of operational efficiency to global competitiveness, with the Richards Bay Dry Bulk Terminal (DBT) being the case study. The Richards Bay DBT is the main dry bulk terminal in the South African ports, operated by Transnet Ports Terminals (TPT), which is a division of the state-owned Transnet Ltd. Because of the strategic position of the DBT as the main dry bulk terminal of the country and also that it is a state owned entity, its competitiveness or otherwise is a reflection of South Africa the country as a trade destination. The research seeks to investigate the problem of the declining volumes handled by the DBT, which is traced to the possible operational inefficiencies and is likely to impede competitiveness of the DBT. While this study will not propose the ultimate solutions to the DBT’s problems, it will identify the root causes and symptoms of the problems, which will ultimately guide what needs to be tested as a better solution. Based on this, it is argued that this topic should generate a lot of interest to the stakeholders both locally and internationally.

This study is an exposition of research into the effect of operational efficiency to global competitiveness, with the Richards Bay Dry Bulk Terminal (DBT) being the case study. The Richards Bay DBT is the main dry bulk terminal in the South African ports, operated by Transnet Ports Terminals (TPT), which is a division of the state-owned Transnet Ltd. Because of the strategic position of the DBT as the main dry bulk terminal of the country and also that it is a state owned entity, its competitiveness or otherwise is a reflection of South Africa the country as a trade destination. The research seeks to investigate the problem of the declining volumes handled by the DBT, which is traced to the possible operational inefficiencies and is likely to impede competitiveness of the DBT. While this study will not propose the ultimate solutions to the DBT’s problems, it will identify the root causes and symptoms of the problems, which will ultimately guide what needs to be tested as a better solution. Based on this, it is argued that this topic should generate a lot of interest to the stakeholders both locally and internationally.

Globalisation of markets has brought about enormous challenges and opportunities for business organisations. The prevailing business environment propels organisations to improve and create value in order to remain competitive. Improvement and value creation begin internally and get reflected externally in the form of value added propositions to the market. Six Sigma is a methodology known for creating value within organisations, in all industries, through process improvement which translates into enormous savings for the organisation. Six Sigma is widely used globally and it has been in existence for many years, yet it is not so prevalent in the South African business environment. This research explores the principles and approach adopted, which distinguish the Six Sigma methodology from other improvement programs. In the manufacturing industry, operational efficiencies are essential to enhance value creation and profitability. The study begins by discussing the origin, history and evolvement of Six Sigma into a methodology recognisable and espoused by leading world class organisations. The technique used to effect Six Sigma is entrenched and enforced by adherence to stipulated basic principles, breakthrough strategy and Six Sigma tools in identification and elimination of variation. The study later models some of Six Sigma tools by application on the operational entity in verification and testing of theoretical knowledge into practical knowledge that can be exploited for process improvement consequently enhancing operational efficiencies. The impact of Six Sigma on operational efficiencies underlie on the ability to positively change process effectiveness and capability to near perfection as expressed by defect rate of not more than 3.4 defects per million opportunities. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

The study was done within the local government environment. It was conducted with the aim of assisting municipalities to achieve optimum levels of operational efficiency, following the realisation that all over the world there is an increasing need for organisations, including government organisations, to become efficient. One of the major challenges facing governments worldwide is the need for them to supply basic services to their populations, who are increasing at a disproportionate rate to the resources available to sustain and improve the quality of life of these people. Thus for government to overcome these challenges, it needs to utilise its available resources cautiously to be able to meet these escalating challenges effectively. Therefore, ten practices were presented in this study as key instruments capable of bringing about efficiency to the manner in which local government operates or delivers services. It was found during the literature review that when these practices are deployed, they will ensure the achievement of operational efficiency within the local sphere of government. The empirical study was conducted in Matjhabeng Local Municipality (MLM), located in the Northern region of the Free State Province. This local municipality came into existence on the 5th of December 2000 after the amalgamation of the former six transitional local councils into one financially viable and economically sustainable municipality. It incorporates the city of Welkom and the towns of Virginia, Odendaalsrus, Hennenman, Allanridge and Ventersburg, with an estimated population of more than 500 000 people. During the background review of the municipality, several challenges were encountered which included parts of the population without access to proper sanitation and electricity. However, in all the municipal challenges presented, it was argued that the solution can be found in the effective management of municipal input with relation to its output, which means that the municipality has the huge task of managing its scarce resources in an efficient manner to be able to deliver on its mandate and to meet the expectations of its residents. Furthermore, the study was conducted from a sample consisting of the four senior managers and twenty line managers from the four departments within the municipality. A representative sampling method was employed to ensure that all relevant aspects (such as race, gender and department), considered important for selecting a sample, are included and to also obtain global responses from respondents selected to participate in the study. Furthermore this sample was drawn from a population of nine senior managers and 35 line managers. The research was conducted with the expressed permission from the office of the accounting officer. Different impressions of the responses made by the participants from this municipality were obtained and then analysed. Overall, there was a negative response from the majority of the participants regarding most of the questions on the ten practices identified. Moreover, in terms of the devised model for measuring efficiency of the municipality based on three levels, the most desirable being Level 3, it was found that the municipality could be classified as a Level 1 organisation, which means that the municipality is at an elementary phase as far as achieving efficiency in its operations is concerned. Lastly, recommendations were made based on the findings of the empirical research conducted. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2009.

The study was done within the local government environment. It was conducted with the aim of assisting municipalities to achieve optimum levels of operational efficiency, following the realisation that all over the world there is an increasing need for organisations, including government organisations, to become efficient. One of the major challenges facing governments worldwide is the need for them to supply basic services to their populations, who are increasing at a disproportionate rate to the resources available to sustain and improve the quality of life of these people. Thus for government to overcome these challenges, it needs to utilise its available resources cautiously to be able to meet these escalating challenges effectively. Therefore, ten practices were presented in this study as key instruments capable of bringing about efficiency to the manner in which local government operates or delivers services. It was found during the literature review that when these practices are deployed, they will ensure the achievement of operational efficiency within the local sphere of government. The empirical study was conducted in Matjhabeng Local Municipality (MLM), located in the Northern region of the Free State Province. This local municipality came into existence on the 5th of December 2000 after the amalgamation of the former six transitional local councils into one financially viable and economically sustainable municipality. It incorporates the city of Welkom and the towns of Virginia, Odendaalsrus, Hennenman, Allanridge and Ventersburg, with an estimated population of more than 500 000 people. During the background review of the municipality, several challenges were encountered which included parts of the population without access to proper sanitation and electricity. However, in all the municipal challenges presented, it was argued that the solution can be found in the effective management of municipal input with relation to its output, which means that the municipality has the huge task of managing its scarce resources in an efficient manner to be able to deliver on its mandate and to meet the expectations of its residents. Furthermore, the study was conducted from a sample consisting of the four senior managers and twenty line managers from the four departments within the municipality. A representative sampling method was employed to ensure that all relevant aspects (such as race, gender and department), considered important for selecting a sample, are included and to also obtain global responses from respondents selected to participate in the study. Furthermore this sample was drawn from a population of nine senior managers and 35 line managers. The research was conducted with the expressed permission from the office of the accounting officer. Different impressions of the responses made by the participants from this municipality were obtained and then analysed. Overall, there was a negative response from the majority of the participants regarding most of the questions on the ten practices identified. Moreover, in terms of the devised model for measuring efficiency of the municipality based on three levels, the most desirable being Level 3, it was found that the municipality could be classified as a Level 1 organisation, which means that the municipality is at an elementary phase as far as achieving efficiency in its operations is concerned. Lastly, recommendations were made based on the findings of the empirical research conducted. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2009.

Globalisation of markets has brought about enormous challenges and opportunities for business organisations. The prevailing business environment propels organisations to improve and create value in order to remain competitive. Improvement and value creation begin internally and get reflected externally in the form of value added propositions to the market. Six Sigma is a methodology known for creating value within organisations, in all industries, through process improvement which translates into enormous savings for the organisation. Six Sigma is widely used globally and it has been in existence for many years, yet it is not so prevalent in the South African business environment. This research explores the principles and approach adopted, which distinguish the Six Sigma methodology from other improvement programs. In the manufacturing industry, operational efficiencies are essential to enhance value creation and profitability. The study begins by discussing the origin, history and evolvement of Six Sigma into a methodology recognisable and espoused by leading world class organisations. The technique used to effect Six Sigma is entrenched and enforced by adherence to stipulated basic principles, breakthrough strategy and Six Sigma tools in identification and elimination of variation. The study later models some of Six Sigma tools by application on the operational entity in verification and testing of theoretical knowledge into practical knowledge that can be exploited for process improvement consequently enhancing operational efficiencies. The impact of Six Sigma on operational efficiencies underlie on the ability to positively change process effectiveness and capability to near perfection as expressed by defect rate of not more than 3.4 defects per million opportunities. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

The most common approach towards transfer pricing has been purely economic or with focus on tax regulations. However, transfer pricing has developed to become a component of organizational strategy. This indicates a growing focus on transfer pricing from a managerial perspective. A well-functioning transfer pricing structure can enable increased operational efficiency. The purpose of this paper is to explain the alignment between transfer pricing methods and strategy. The alignment between corporate levels and divisions enhances a corporation’s possibility to obtain strategic congruence, and thereby competitive advantage to become a stronger player on the market. The research is conducted as a multi-level case study with both qualitative and quantitative data collection. The result stresses that the case firms transfer pricing design is based on managerial objectives, and uses market-based and negotiated transfer price policies. The result finds that the methods and the strategy are partly aligned, which contributes to the corporation’s overall performance. Although, due to the levels different perceptions of profit maximization some sub-optimization occurs.

Student Number : 9506626A - MSc (Eng) research report - School of Mining - Faculty of Engineering and the Built Environment / Significant research has been carried out over the years into what effect blast designs and techniques have on the final product in the mining process. There are numerous parameters that can be altered to deliver downstream benefits – the key is to determine which changes are appropriate for the rock body in question. A project is currently underway at Thabazimbi Iron Ore Mine (Northern Province, South Africa) to improve the operational efficiency through attention to the blasting operation. Previous research suggests changing fragmentation will have an effect on mining efficiency, but no definitive model has been developed directly linking the two. Using data collected during the project, the author developed a sensitivity analysis tool, which defines the effect of changing fragmentation on overall mine efficiency. This prediction model was based partly on theory and partly on empirical information gathered from mine databases and personnel. Over the course of this project, this model was validated through the practical implementation of the theory behind its development. This involved decreasing powder factors through increasing the drilling pattern, thus changing the resulting fragmentation of the muckpile. Subsequently, downstream effects on mining efficiency were monitored and these results were recorded in the model. The proven model was then used to identify areas of opportunity for improvement. In this report two areas are discussed, firstly, the implementation of a doped emulsion replacing ANFO across the mine, and secondly the introduction of electronic detonators. The second option would require further test work to develop confidence in the assumptions made in the model, concerning the effect of timing accuracy on fragmentation. This research report covers the background to the project, an explanation of the model and the final results obtained.