The competition for scare resources in higher education has increased the pressure on administrators and educators to evaluate educational programs, and to demonstrate quality outcomes. Accreditation has been suggested as a useful tool for looking at accountability, but little research has been conducted to explore this issue, particularly in program accreditation. Little evidence exists to support the assumption that program accreditation adds value to the educational environment. This study explored the perceptions of program directors and administrators regarding the impact of accreditation on the quality of Canadian dental hygiene diploma programs. A 63% response rate was received from the 54 individuals surveyed, representing an 85% institutional response rate from the 27 accredited programs. Of these respondents, 21 individuals also participated in a semi-structured interview. Descriptive and inferential statistics including t-tests and ANOVAs were calculated for the usefulness of accreditation, the importance of accreditation requirements, and the value of accreditation phases. Accreditation as a stimulus for improvement was rated as extremely useful by 41% and very useful by 41%. As a tool for self-evaluation it was rated as extremely useful by 24% and very useful by 56%. While all the standards were rated as important, the following received the highest ratings: Clinical Outcomes Review Evaluation {extremely important 38%, and very important 35%), curriculum {extremely important 44% and very important 44%), preparation for clinical practice {extremely important 40% and very important 47%), and faculty and faculty development (extremely important 38% and very important 50%). While the site-visit and the report were valued, the self-study phase received the highest ratings in promoting program quality (great value 41% and much value 41%). The accreditation process appears to be the most important factor in understanding the relationship between accreditation and program quality. The process provides the catalyst for transforming accreditation standards into quality elements within programs. While accreditation influences program quality, educational institutions mainly seek accreditation to facilitate licensure and portability of graduates. If the link between licensure and accreditation decreases, the support of the educational institutions may wane. / Education, Faculty of / Educational Studies (EDST), Department of / Graduate

This thesis reports an interpretive case study of adult composition instruction in a native community in northern Canada. Although the existing literature contains much theory about literacy and cross-cultural relations, little research has examined particular contexts of writing instruction, especially for native populations. The present research focused on students' responses to specific approaches to composition, using participant-observation by the author and an emergent research design which considered classroom events in relation to the local community and its history. The study found much behaviour by the students which was described as resistance to the instruction, behaviours which were consonant with details of the community context. Interpretations of these student behaviours were first made in reference to theories of cross-cultural differences, which proved to be less satisfactory to account for them than theories which would characterize the behaviours as ideologically-based. The thesis suggests that possible explanations for this specific population's lack of success and nonparticipation in literacy education would be too narrowly defined as cross-cultural differences. Understanding both the cultural and ideological foundations of resistance behaviour may help to guide literacy pedagogy in northern native adult instruction. / Education, Faculty of / Language and Literacy Education (LLED), Department of / Graduate

In the latter part of the 1980's, contracting by the Correctional Service of Canada with private and public institutions accelerated. This contracting included provision of educational programs. Therefore, as a result of a new emphasis upon Canadian literacy education during the same period, there arose a need to select numbers of contract personnel who would be effective in prison adult basic education teaching. Subsequently, eighteen teachers in the Ontario and Pacific Regions of the Correctional Service of Canada were subjects of a study that sought information about effectiveness criteria to assist in the selection of teachers for prison adult basic education teaching. The Evaluation of Teacher Behaviors rating instrument established an upper quartile that identified five prison adult basic education teachers perceived as most effective, and a lower quartile of five prison adult basic education teachers perceived as least effective. Teachers completed the Demographic Data Questionnaire, providing information about academic education, teaching experience, additional training and education, and certification. They then participated in a structured, oral interview, the Correctional Teacher Interview Survey, responding to questions about their teaching strategies and their personal beliefs regarding the effects of prison education. Three experienced correctional educators rated these responses according to criteria that suggested possession of qualities such as sense of mission, structure, and empathy. Three teachers from the high group also responded to the Supplementary Questionnaire, which asked for their perceptions of their own schooling, relevant life experiences, and attitudes to their students as individuals. Analysis of the results of the Evaluation of Teacher Behaviors indicated statistically significant differentiation between the two groups on each of eleven criteria, with greatest differentiation for the criteria original, overall effective, adaptable, and stimulating. Analysis of responses to the Demographic Data Questionnaire showed that in the high group there was a greater percentage of teachers who had recently been involved in supplementary training and continuing education experiences. The low group of teachers possessed more years of experience in public/parochial school teaching than did teachers in the high group. The three correctional educators who rated the subject teachers' responses to the Correctional Teachers Interview Survey found that the teachers in the high group scored better on the characteristics clarity, desire to help students grow, structure, and empathy than did teachers in the low group. Analysis revealed that both the students who rated the eighteen teachers on the Evaluation of Teacher Behaviors instrument and the three correctional educators who rated the responses of the same teachers to the Correctional Teacher Interview Survey had, according to these ratings, similarly placed eight of the ten subject teachers in their respective high and low groups. The Supplementary Questionnaire revealed that three teachers from the high group possessed similar experiences in their personal and professional backgrounds and currently employed similar teaching strategies. Findings from this study have suggested that teachers who are perceived effective may possess behavioral characteristics, life and work experiences, and similar teaching strategies that distinguish them from those who are perceived to be low in effectiveness. Appropriate application and interview techniques could be designed to elicit information about these distinguishing elements. / Education, Faculty of / Graduate

This investigation is concerned with the oral and written discourse performance of underachieving urban Native Indian secondary students. Primary data was collected during eight interactive talk-write sessions conducted individually with eight case study subjects. Within an ABAB design, two narrative and two academic topics were alternated. Oral discourse performance followed written discourse performance during each of the two (composing and revision) sessions conducted for each topic. Supplementary data includes: observations of classroom writing behaviors, interviews, analysis of students' record files, and standardized reading and writing assessments. The four male and four female subjects are from varying Native Indian cultural backgrounds but share common histories of family instability. Only one subject could read and write at skill levels expected of like-aged mainstream students. The writing processes and products of these subjects were similar to those of other unskilled (Basic) writers. They were overly concerned with surface errors and little concerned with overall conceptualization. Despite difficulties with writing, and contrary to established language theory developed from research with non-Native populations, these subjects were more at ease with written performance than oral performance. Further, their writing difficulties appeared to be more related to the demands of academic discourse than writing skills per se. They were more at ease with written narrative than any other combination of mode and genre. While previous research has seldom distinguished clearly between mode and genre of discourse, the findings of this investigation suggest that each of these factors may have differing effects for individuals and varying sub-groups. Findings also suggest that structural comparisons of oral and written modes of discourse may reflect differing linguistic demands of genre as much as mode. The interactive talk-write sessions were found to be an effective means for data collection. These sessions also revealed direction for improving methods of academic instruction. The subjects appeared to develop a better understanding of the purpose of academic discourse as they were helped to generate knowledge, theorize about this knowledge and shape their arguments. All subjects indicated that they would feel more confident about participating in academic discussions after thinking about the discussion topic through such a talk-write process. / Education, Faculty of / Curriculum and Pedagogy (EDCP), Department of / Graduate

The primary purpose of this study was to test the attribution theory of motivation cross-culturally by comparing performance and attribution patterns on inductive rule learning in two different cultures (Canadian & Korean) within the framework of collectivism vs. individualism. Two hypotheses were formed: 1) Korean and Canadian students would show differences in attribution patterns following success or failure outcome due to different cultural emphasis. 2) Given the effort attribution of failure, Korean students would perform more accurately on the reasoning task than Canadian students, and given higher ability attribution of success, Canadian students may perform better or at least equally as well as Korean students. A Total of 120 grade seven students (60 Canadian and 60 Korean) from a middle-class community from Korea and Canada participated in the computerized experimental tasks. The research design involved two culture groups (Canadian and Korean) and three outcome feedback (control, failure, and success), as independent variables, and the number of instances, response rate and accuracy on the inductive reasoning tasks as dependent variables. Findings of this study indicate that Canadian culture may not be defined as more individualistic than Korean culture. The study results did not provide a clear cut distinction of collectivistic vs. individualistic cultures between Korean and Canadian cultures. In terms of attribution patterns, both culture groups showed similar patterns, but different from Weiner's theory of motivation, not only effort but also ability attribution influenced positively the accuracy of performance on the subsequent task upon receiving failure feedback. Given failure feedback, Korean grade seven students performed better, while Canadian counterparts' performance level on the subsequent task deteriorated with failure feedback. Further research on cross-cultural study of attribution theory has been suggested along with educational implications. / Education, Faculty of / Educational and Counselling Psychology, and Special Education (ECPS), Department of / Graduate

This is the first Canadian study to determine current procedures and practice in for undergraduate students in the Faculty of Arts English-speaking Canadian public universities. and to determine Arts advisors' perceptions of the impact of academic advising on student development and retention. A questionnaire was mailed to 82 academic advisors at 41 English public universities across Canada. Responses received represented 73% of eligible universities. Personal interviews followed with nine volunteers. Results showed that academic advising practice is not guided by formal policy that links the service to university and faculty goals. Instead, advising is evolving in response to the call for university accountability. Advising practices appear to be changing to meet the expectations and demands from students that their undergraduate experience facilitates the achievement of academic goals in association with career goals and other personal goals. Despite the lack of guiding policy on Arts academic advising, there is considerable amount of consistency in current practice across Canada. Advising is primarily a Faculty responsibility and the responsibility for delivering general academic advice has largely shifted from professors to professional advisors. Advisors have a broad range of responsibilities and extensive decision-making authority, especially in the areas of program planning with students, and in interpreting and applying policies and procedures. The hours that students can gain access to advising differs among Arts advising units. However, the methods of delivering advice are similar. In all advising units the student to advisor ratio is extremely high. Most units are responsible for providing the service to thousand of students. Arts advisors are also extensively involved a variety of outreach and liaison activities directed at potential and current students and the broader university community and the public. Arts academic advisors believe that advising improves student persistence to degree completion and hence also improves university retention rates. At the same time, some advisors perceive that central administration does not recognize the importance of the service and that this lack of recognition combined with heavy advising loads, complex policy and program regulations, and shrinking resources affects the quality of academic advising. Despite the difficulties mentioned by advisors, many advising units have initiatives in place to expand their academic advising service through joint strategies with other student services that will link students' short-term and long-term academic, career and life plans. The study concludes with recommendations on developing academic policy and programs, as well providing suggestions for further research. / Education, Faculty of / Educational Studies (EDST), Department of / Graduate

This thesis clarifies some issues at the forefront of Multicultural education from an anti-racist perspective. The researcher is concerned that, while school boards across the country allegedly promote an education wherein the perspectives of all Canadian cultural groups are included—a goal that reflects promises of both the Charter of Rights and Freedoms and the policy of Multiculturalism—differences persist between what is intended by policy makers and what perspectives are actually included in the curriculum. These contradictions between intentions and conduct are explored by exarmning the effects of Multicultural ideology on the discursive borders of Canadian education. These ideas are then related to the specific example of African Canadian history. Past and present contradictions between Canadian policies and practices toward African Canadians are scrutinized. The issue of African Canadian exclusion from the Canadian Literary Canon is emphasized and this problem is related through a discussion of the Canadian publishing industry. The writer argues that different kinds of opportunities are required that help learners explore the subject of racism on an emotional level, develop in-depth understandings about African Canadian history and cultures, and give learners opportunities to listen to African Canadian perspectives. The idea that African Canadian literature could be utilised by educators is suggested as a way to start establishing a basis for education where African Canadian perspectives are represented on equal terms. Pedagogical problems that might arise with the introduction of these stories into the curriculum are addressed. The writer argues that Canadian education developed out of a context of oppression. Postmodern research paradigms are suggested as a way to explore these issues. Following on the diverse writing styles that are used in postmodern inquiries, an excerpt from a play by the writer is included. Both the play and the discussion intentionally disrupt the suggestion of a self-Other dichotomy that is sometimes present in education and research. The writer explores this territory and ultimately suggests the possibility of negotiating relationships that are not defined by oppression, but that acknowledge the pain that oppression causes. / Education, Faculty of / Curriculum and Pedagogy (EDCP), Department of / Graduate

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