This study is focused on documented experiences of senior primary heads of departments regarding their changed roles as a result of education policy changes in leadership and management. There are three key concepts that are the main focus of this study. They are leadership including instructional and transformational leadership; management and middle management. The study followed an interpretivist paradigm with the qualitative research methodology. Two primary schools were purposively sampled and participants were interviewed using semi-structured interview format. The primary sources of data in this research were the HODs, Principals and Post level one educators. The research questions guiding the study are as follows: • How do the HODs in the two primary schools manage the changes in the curriculum? • What factors influence the strategies that they use in coping with policy changes? • How do HODs' experience educational policy changes regarding their leadership and management roles? The interviews were tape recorded and transcribed by the researcher. Tape recording helps to keep accurate voices and prevent misinterpretation by the researcher. The collected data was coded and the organised into themes. Raw data was manually analysed and no soft ware was used in the analysis. The findings of this study show that HODs in the sampled schools experience a number of challenges in the areas of curriculum planning. They also experience other challenges in performing leadership, middle management and classroom teaching roles at the same time. It has become evident that it is extremely difficult to perform management and multi-grade teaching functions at the same time. Another issue is that one of human and material support. There is lack of LTSM, there is lack of support from district officials and HODs do not have time to provide capacity building and support for the staff. / Thesis (M.Ed.)-University of KwaZulu-Natal, Pietermaritzburg, 2007.

The Department of Education and Culture (DoEC) has since 1994, after the democratic elections in South Africa, introduced radical changes to the system of education. This systemic change has required a fundamental shift in attitudes of educators and other school constituents in African schools in particular, which were in the past education dispensation marginalized and poorly resourced due to the Bantu education system. One of the main problems in IsiZulu medium schools has always been the seeming reluctance to change from apartheid era practices. The officials of the DoEC have often given what have appeared to be simplistic and platitudinous reasons for the apparent resistance to change and perennial poor academic performance in most IsiZulu medium schools. These reasons were used on a paucity of in-depth study into the underlying causes of the apparent reluctance to change. There was therefore a need to investigate some of the systemic processes which influence change in IsiZulu medium schools. This study therefore sought to identify and describe the processes which are associated with difficulties and inertia in order to try to improve the quality of education in a sample of IsiZulu medium schools. Systems theories, theories of change forces and strategies of educational change formed the conceptual framework of this study. A multi-layered systemic approach provided the basis for understanding the interactive processes within the school, and the interaction between the school and its environment (including the DoEC). The data was collected from a sample of three IsiZulu medium case study schools, utilising focus group methodology. In each school, focus groups of Educators, School Management Team (SMTs), School Governing Bodies (SGBs) and Representative Council of Learners (RCLs) were conducted to collect data through interviews and discussions. The data collection was at the same time intended to be an intervention process. This was done through utilising action research cycles that involved a self-reflective spiral of planning, observing, reflecting and replanning. The action research cycle process helped the researcher to observe how school constituents engaged with change processes. A three-stage process of data analysis was used. The outcome was the generation of categories which eventually emerged into patterns. These patterns were used to theorise about some of the underlying causes of apparent inertia to change in these schools. The study has found that many of the apartheid legacies such as quality of educational training, passivity and dependency syndrome caused by the DoEC's instructional top down approach in education management, still exist. Educators are frustrated by the disempowering management approach of the Department. Consequently they operate in a non-productive vicious circle, with little energy for problem solving and lack of authority and influence over parents and learners. The study has also found that there is a mismatch between job requirements and personal qualities of educators. Educators, parents and learners seemed to lack knowledge, strategies and skills to apply in specific problem areas of their schools. Clashes of ideological and cultural beliefs, lack of support from parents and communication between the school and parents, make it very hard for educators to cope with the new order of educational change. / Thesis (Ph.D.)-University of Natal, Pietermaritzburg, 2003.