El presente trabajo de investigación está orientado al estudio de los procesos de gestión de existencias de la farmacia de la Clínica Chiclayo S.A, teniendo como finalidad mejorar y hacer que la empresa cuente con un eficiente abastecimiento bajo una previa evaluación orientado al estudio de los procesos existentes de gestión. La empresa se dedica a la venta de medicamentos para la salud humana y sus principales consumidores son los propios doctores, pacientes y personas particulares. El proyecto de tesis tiene como objetivo general la evaluación de gestión de existencias en el área de farmacia de la Clínica Chiclayo S.A para un eficiente abastecimiento. La tesis se refuerza mediante la investigación que a su vez tiene un enfoque mixto, es de tipo aplicada con un nivel explicativo y descriptivo; tiene un diseño no experimental y transversal. Se consideró como población a la farmacia de la empresa Clínica Chiclayo S.A. y se utilizó como muestra igual que la población de estudio. Se usó la técnica de observación y una pequeña entrevista al contador de la Clínica, obteniéndose como resultado que la Clínica contaba con un mal manejo de sus existencias lo cual ocasionaba que la farmacia tenga un deficiente abastecimiento, no cubriendo en muchos casos la demanda. Por lo tanto, en el presente proyecto, es importante indicar que, a través del uso de formatos, tal como Kardex se utilizó para el buen manejo y control de entradas y salidas de mercancía. Se establecieron mejoras de gestión para el proceso de existencias, se crearon documentos, flujogramas, diagramas de Ishikawa que ayudó a evaluar las deficiencias, y a través del petitorio establecido por la empresa se creó un plan anual de adquisiciones (PAA), para mejoras en su gestión. / This research work is aimed at the study of the stock management processes of the Clínica Chiclayo S.A. pharmacy, with the purpose of improving and ensuring that the company has an efficient supply under a prior evaluation aimed at the study of the existing processes. management. The company is dedicated to the sale of medicines for human health and its main consumers are doctors, patients and individuals themselves. The general objective of the thesis project is the evaluation of stock management in the pharmacy area of Clínica Chiclayo S.A for efficient supply. The thesis is reinforced through research that in turn has a mixed approach, it is applied with an explanatory and descriptive level; It has a non-experimental and transversal design. The pharmacy of the Clínica Chiclayo S.A. company was considered as the population. and it was used as a sample the same as the study population. The observation technique and a short interview with the Clinic's accountant were used, resulting in the Clinic having poor management of its stock, which caused the pharmacy to have a deficient supply, not covering demand in many cases. Therefore, in this project, it is important to indicate that, through the use of formats, such as Kardex, it was used for the proper management and control of merchandise entries and exits. Management improvements were established for the stock process, documents, flowcharts, and Ishikawa diagrams were created that helped evaluate deficiencies, and through the request established by the company, an annual procurement plan (PAA) was created for improvements in its management.

Indian pharmaceutical companies spend one-third of their revenue from supply chain management (SCM) activities due to inherently poor transportation infrastructure. SCM is a vital function for many companies, as it is usually employed to lower expenses and increase sales for the company. SCM costs are higher in India than they are in other areas of the world, amounting to 13% of India's GDP. The purpose of this study was to explore SCM strategies Indian business leaders in the pharmaceutical industry have used to reduce the high costs associated with SCM. This study used a single case study research design and semistructured interviews to collect data from 3 SCM business leaders working in Indian pharmaceutical organizations and possessing successful experience in using SCM strategies to reduce high costs. Goldratt's (1990) theory of constraints was used as the conceptual framework for this study to identify challenges associated with SCM strategies. Data from semistructured interviews, observations, and company documents were processed and analyzed using data source triangulation, grouping the raw data into key themes. The following 3 themes emerged: distribution and logistics challenges, impact of SCM processes, and best practices and solutions. The implications for positive social change include the potential to reduce supply chain risk, which could lead to lower product prices for consumers, increased stakeholder satisfaction, and a higher standard of living.