7 ABSTRACT RÁŽA, Filip. The Concept of Employee Appraisal System in the Organization. Prague, Faculty of Humanities, Charles Univesity, 2014. 130 pp. Master Degree Thesis. This thesis deals with the employee appraisal system in an organization providing social services. The topic is dealt with case study of specific organization with a focus on professional development. Using literature initially creating the theoretical framework of the topic of employee evaluation. Using methods of qualitative research strategy analyze their own data acquired for setting up the evaluation system in the organization. The outcome of this work is employee appraisal system in organization Civic Association Light Kadan. This system reflects the requirements of the organization's management and employees' needs and expectations from the employee appraisal system of the organization. The main aim of the proposed system is to support the professional development of employees and thus improve the quality of services provided by the organization. Key words: Employee Appraisal System, Professional Development of Employees, Social Services

The target of the diploma thesis is to revise appraisal of employee performance system in specific company and to propose effective solutions in case of any discrepancies. In the theoretical part is defined the meaning and added value of employee appraisal system of performance, its connections to other HR processes, system requirements, contents, methods of appraisal, classification of employee performance, implementation or reimplementation the system to a company. This part of diploma thesis also describes theoretical press of appraisals and highlights the common mistakes. The practical part of the diploma thesis characterizes a specific company, analyzes a current company system of employee appraisal. And based on the results of the analysis describes the system in HR policy according to ČSN EN ISO 9001 a ČSN P ISO/TS 16949. This part links the system to other HR systems e.g. bonus system. The results of the author's work are training for evaluators and new modification of the evaluation forms. Outcome of this diploma thesis are also extensive attachments that provides concrete proposals, which were verified in practice.

CUPÁKOVÁ, Adéla. Evaluation of employees in social services. Praha, Faculty of Humanities, Charles University, 2012. 124pp. Master Degree Thesis. The diploma thesis is concerned with the evaluation of workers in social services. The topic is examined through the perspective of quality and human resource management. The first chapter of the theoretical part examines the concept of quality in social services. The next chapter is devoted to the quality management system implementation and the general principles of change management. The third chapter explores the theoretical concept of quality, as well as the quality standards in social services. The last chapter discusses the employee appraisal system as a part of human resource management. The practical part of the thesis opens with an introduction of the organization where the research was carried out. The company's current employee appraisal system is described. The next chapters explain the methodology of the conducted qualitative research. The techniques used for data collection include document analysis and semi-structured interviews. In total, 23 interviews with the company's workers were conducted and analyzed. The later chapters discuss the research results and recommendations concerning the employee appraisal system, which were submitted to...

The relationship between employee loyalty and organizational performance has long been recognized but not included in performance appraisal models. This study identifies the perspectives of Master of Business Administration (MBA) candidates at a small private university in the eastern U.S. Fifteen interviews were conducted after distributing flyers among MBA classes and interested students volunteered to participate. The study was qualitative, based on personal interviews, to explore how loyalty is perceived in relation to performance. The theoretical framework used was Hogan's (1983) socioanalytic theory to explain differences in people's performance at work. Through use of a grounded theory approach, employees' perceptions on loyalty as a component of employee performance evaluation inducted to a theoretical model. This research shows, for the first time, loyalty as an expectation of performance from the perspective of individuals preparing to be future managers. The model explains the interrelationship between the suggested dimensions inducted from participants' perceptions for the purpose to assess both company and employee loyalty. The theoretical model demonstrates that a balance is needed to build a loyalty base between the company and employee loyalty that will lead to better performance. Specifically, respondents identified components of loyalty in the dimensions of integrity, flexibility, transparency support, dedication, conscientiousness, accountability, and advocacy. The model supports intuitive recognition that management behavior that creates employee loyalty also improves employee performance. The theoretical model can be used by researchers and human resource professionals to shape their quantitative research and organizational policies.