Skills transfer to Municipal employees is lacking due to management delays in acknowledging and understanding its importance to the affected employees. These result in poor work performance and services delivery to the communities. In the research design the Job Performance in any organisation is expected to be releasing good results or outcomes. Employees expect to be recognised in their work they perform. The employers’ responsibility is to ensure that the employee’s interests are taken care of reasonably. Scarce skill is a very important aspect in the career of specialised skilled employees and expectations are very high in this kind of environment. Globally the scarce skill is one of the aspects that is encouraged that organisations should take cognisance of. When staff is recruited and works for the Municipality it is vital that they are retained and capacitated through trainings. The employees that have worked for the Municipality a longer period should or must at least transfer those skills for the preparation of the succession planning and continuity in the organisation. The data was collected in a form of a questionnaire where respondents indicated their responses based on the questions formulated to measure their job performance, scarce skills, retention of staff, recruitment and selection, on-the-job training for skills transfer and training in relevant field. The data collected was analysed and presented in the form of tables and percentages. The study has revealed that the clear strategies recommended are essential in the personal development of employees through training, recognition inthe institution by way of remuneration or awards and ensuring to retain staff for a longer period for succession planning in a municipal environment.

In the competitive knowledge economy of today it is talented employees who ensure a competitive advantage for their company above their competitors. Voluntary employee turnover is said to have a number of negative consequences for employers, such as recruitment, selection and training costs, as well as lowered morale in the case of employees who stay behind. Companies and countries such as South Africa have to become globally competitive through talented and dedicated employees. Companies should therefore place more focus on the retention and grooming of their internal talent since a “war on talent” is being waged between companies for the best talent. With the looming shortage of talent globally it becomes more important for organisations in general and the petrochemical sector in particular to understand why talented and dedicated employees voluntarily leave their organisations. With such insight at their disposal, people managers are able to devise appropriate strategies to retain talent for the competitive benefit of their own organisations. The principal objective of this research study was to improve employee retention by investigating the influence of career-pathing (career development practices) and other selected critical success factors on employee retention. The study considered how employee retention (the dependent variable) is influenced by affective organisational commitment, career-pathing, growth need satisfaction, job commitment, affective professional commitment, continuance professional commitment and normative professional commitment (the independent variables). The sample who participated in this study consisted of one hundred and one (101) out of a possible total of two hundred and eleven (211) respondents from the selected South African petrochemical organisation. The empirical results reveal that affective organisational commitment and career-pathing are significantly related to employee retention, while all the other variables tested are not significantly related to employee retention.

South African nursing profession is in a crisis as professional nurses leave the country in search of lucrative work overseas. This exodus will have a catastrophic effect on the delivery of health care over the next decade. It is also clear that the shortages of staff due to the turnover problems in hospitals are also creating various other problems such as enormous pressure on existing employees, job stress and job dissatisfaction. Financial constraints to compete with international competitors, exchange rates, tax-free foreign money, the existence of many job opportunities overseas and the tendency that a person’s career is enriched with overseas experience, makes the retention of professional nurses almost uncontrollable for nursing employers in South Africa. The question was therefore asked whether employers should not rather focus their retention strategies on things they can control internally to retain their employees. An alternative approach, to build strategies around the needs and work circumstances of professional nurses, was therefore proposed. The focus of this study was to develop a predictive model with organisational culture and the selected mediating variables, namely knowledge sharing, organisational commitment, organisational citizenship and job satisfaction, as well as various demographic variables (sub-cultures, tenure, age, level of education, gender, race, home language, level of seniority, marital status, number of dependents) of turnover intentions. A General Linear Model approach was adopted to answer the research question. The relationship between organisational culture and turnover intentions was determined, followed by the independent and/or interdependent role of the demographic variables in predicting firstly, organisational culture and secondly, turnover intentions on a bivariate and a multivariate level. Thereafter, the objective was to determine the independent and/or interactive role of the independent variable (organisational culture) and the selected mediating variables (knowledge sharing, organisational commitment, organisational citizenship behaviour, job satisfaction) in explaining turnover intentions. The next objective was to determine whether knowledge sharing, organisational commitment, organisational citizenship behaviour and job satisfaction mediates the relationship between organisational culture and turnover intentions. The final objective was to determine a most parsimonious model by entering all demographic variables, the independent variable and the mediating variables simultaneously into an equation to determine which variables independently and/or interactively emerged to predict turnover intentions. The most important finding was that 49% of the variance in turnover intentions was explained by the proposed model when all the variables were simultaneously entered into the equation. Organisational commitment emerged as the only independent predictor in the final most parsimonious model of turnover intentions. This result support theoretical evidence of the importance of organisational commitment as predictor of turnover intentions. Organisational culture, in interaction with knowledge sharing and job satisfaction, emerged as predictors in the final model decreasing turnover intentions, while organisational culture in interaction with organisational citizenship behaviour increases turnover intentions of professional nurses. Organisational culture also emerged in interaction with white professional nurses, as demographic variable, decreasing turnover intentions. Organisational culture is therefore an important concept in determining turnover intentions, clearly emphasising the responsibility of nursing employers to seriously embark on internal strategies to prevent turnover amongst professional nurses. Various other demographic variables also emerged in interaction to determine turnover intentions in the final model. They are professional nurses in ICU/casualties and 50 years and older, 1-5 years in unit and an incumbent of a chief professional nurse position, 11 years and more in the current hospital and no dependents above 18, being married/co-habitating and no dependents above 18, 50 years and older and no dependents under 18 and working in ICU/Casualties and in possession of a degree. Finally, knowledge sharing, organisational commitment and job satisfaction mediated the relationship between organisational culture and turnover intentions, although only partially, while OCB’s did not mediated this relationship. Various conclusions and recommendations, theoretically, methodologically and empirically, were made as a result of this study. Further theoretical development of the concepts, especially knowledge sharing, the value of General Linear Modelling and further development of turnover models amongst professional nurses and other health professional alike, were recommended. / Prof. Gert Roodt

Low employee retention is one of the main challenges for managers and negatively impacts an organization's ability to survive and remain competitive. Using Herzberg's two-factor theory, the purpose of this multiple case study was to explore strategies nonprofit sector managers use to retain employees. The participants included 4 managers from 4 Illinois nonprofit organizations who implemented successful strategies for employee retention. Data were collected using semistructured, face-to-face interviews, company documents, and archival records. A thematic analysis was used to analyze the data, which revealed 3 themes: employee fit, workplace culture, and employee feedback. The implications for positive social change include the potential to benefit communities through improvements in unemployment rates and decreased levels of stress on families. The results of this study may also benefit employees of nonprofit organizations through better work environments and encouragement of employee engagement.

Date: 2020-06-09 Level: Bachelor Thesis in Business Administration, 15 ECTS Institution: School of Business, Society and Engineering, Mälardalen University Authors: Ida Kvist (93/03/23), Anna Messerschmidt (95/06/14) Title: Environmental protection as a driver for employee satisfaction and retention Tutor: Ali Farashah Keywords: employee retention, employee satisfaction, cosmetics industry, CSR Research question: How are the employee satisfaction and retention within the cosmetics industry impacted by the company’s external CSR actions regarding environmental sustainability? Purpose: The relationship between CSR and internal stakeholders has often been neglected in previous studies. Therefore, the purpose of this study is to investigate whether a company’s CSR strategy can positively influence employee satisfaction and retention. Thereby, three different CSR dimensions are compared in order to draw comparisons based on the results. The cosmetics industry was chosen as a focus area as its products and packaging are a great concern regarding environmental pollution. Method: Because the turnover rate among retail employees is particularly high, a quantitative survey across salespeople and sales managers of the cosmetics industry was conducted. The data was analyzed with the use of IBM SPSS statistics. Conclusion: Based on the findings of this study, environmental CSR has a significant influence on employee satisfaction. Yet, it showed no influence on employee retention. Furthermore, the findings suggest that internal CSR plays an important role in satisfying and retaining employees. Social CSR on the other hand showed a negative influence on employee satisfaction.

MAdmin / Department of Public and Development Administration / While globalization has created new opportunities for economic and social progress, it has also brought some costs such as the reduction of employee training programmes in the developing world and in private companies. As a result, poor employee job performance and failure to retain employees have become the norm in companies. This study explored the influence of employee training on employee job performance and employee retention in the Zimbabwean private sector. The study was quantitative in nature and it was conducted in two private sister companies namely Annualvest and Vast Africa. Stratified random sampling was used to choose the sample. A self-administered questionnaire was used to collect data. This questionnaire comprised of four sections which measured the biographical data of the participants, employee training, job performance and retention. The training instrument was used to measure training and the individual work performance instrument (IWPQ 1, 0) was used to measure employee job performance. The turn-over intention instrument was used to measure employee retention. A statistical Software Package for Social Science (IBM- SPSS-2015) version 23 was used to analyse data. To establish the relationship between the research variables, the Spearman product moment correlation coefficient was used. Linear multiple regression analysis was performed to determine which dependent variable between job performance and employee retention is mostly affected by the independent variable (employee training). The study concluded that employee training has an influence on employee job performance and employee retention. However, a look at the different sub-scales of training shows that the availability of training proved to be the biggest predictor of job performance and employee retention of employees as compared to supervisor support and co-worker support on training. The study recommends that organisations should consider finding more resources to boost employee training. Policies must be put in place to encourage supervisor support and co-worker support on training.

While all business leaders face problems with voluntary employee turnover, fast food business leaders often face turnover rates at twice the national average. Using Weiss and Cropanzano's affective events theory, this exploratory multiple case study detailed the investigation into strategies that fast food business leaders use to establish an appealing working environment that reduces employee turnover. A purposeful sampling process identified 9 fast food business leaders from 3 different fast food organizations within the Omaha, Nebraska metro area who had successfully established a positive working environment that reduced employee turnover. Data collection included semistructured interviews and review of company documents. Using Yin's 5 step analytic approach, 3 themes (fairness, communication, and trust) emerged relative to fast food business leaders' strategies to establish an appealing working environment that reduces employee turnover. Fairness included fair interpersonal treatment, regulation, and wage setting. Communication included training, employee engagement, and corrective actions. Fast food business leaders used trust as a feedback mechanism for their fairness and communications strategies. Business leaders using strategies of fairness, communication, and trust to establish appealing working environments that reduce employee turnover could increase profitability and productivity within the fast food industry. The implication for positive social change is that more consistent employment and less work-related stress increases the potential for employees and their families to become more involved within their communities.

As the workforces of industrialized countries around the world continue to age, research is needed to better understand how policies regarding retirement, and exit from the workforce, impact older workers. In particular, it is important to identify mechanisms that can be used to understand and promote the retention of older workers. Work ability (WA), a construct that has been predominately studied in Scandinavian and European countries, has been studied in this context, and identified as a predictor of exit from the workforce. Using the Job Demands-Resources model (JDR; Demerouti, Bakker, Nachreiner, & Schaufeli, 2001) as the theoretical basis, the goal of the present study was to compile and synthesize the existing literature on WA, quantitatively analyze its antecedents and outcomes (via meta-analysis), and assess potential moderators to these relationships. To my knowledge, this is the first quantitative synthesis of the WA literature. In total k = 158 studies including n =149,758 workers were included in this meta-analysis. Results showed that WA was related to a number of antecedents including job demands (r) = [-.15, -.30], job resources (r) = [.19, .25], and personal resources (r) = [.14, .45]; as well as to several outcomes including job satisfaction (r) = .23, job performance (self-rated) (r) = .23, and exit behaviors (r) = [-.19, -.36]. Moderator analyses showed that when assessing the relationship between WA and some correlates (e.g., disability, retirement), studies that used the Work Ability Index (WAI) found stronger relationships with WA than studies that used measures of perceived WA. Additionally, studies that included workers from certain occupations (e.g., blue collar jobs) found weaker relationships between WA and some of its correlates (e.g., physical job demands, job control) compared to studies of workers in other occupation groups (e.g., white collar jobs). The mean age of the sample also moderated the relationships between WA and some of its correlates. Specifically, studies that consisted of older workers found stronger relationships between WA and certain correlates (e.g., job control, physical job demands), whereas for other correlates (e.g., musculoskeletal disease, disability) studies consisting of younger workers found stronger relationships with WA. This study contributes to the existing literature by synthesizing findings from existing work, identifying gaps in the existing literature, and determining how various measures of WA impact the relationships between WA and its correlates. In addition, this study helps to identify factors that can be considered in interventions aimed at retaining older workers and extending working careers.

Globally, the implementation of succession planning in the construction industry is not developing. Literature indicates that, while construction companies understand succession planning, their lack of implementation directly affects employee retention. This research employed a qualitative research design to investigate the extent to which certain South African construction companies implement succession planning. Data were collected from six human resource executives serving across six South African construction companies. Overall, the results confirmed a lack of succession planning implementation at the respective companies. This study found that the HR executives understand the concept of succession planning even though it is not formalised. Furthermore, leadership buy-in was found to be lacking, which was negatively impacting the succession planning implementation. Certain specific factors were also discovered to be contributing to the hindering of the succession planning implementation. These factors include lack of retention strategy, lack of career discussion, lack of skills development, and lack of available positions. Suggestions and recommendations in light of these findings are provided.

Författare: Sara Ek och Hilda Gran Handledare: Frederic Bill Examinator: Hans Wessblad Program: Human Resource Management, 180 hp Kurs: Kandidatuppsats i företagsekonomi III, Organisation 15 hp, 2FE78E Titel: Från nyanställd till en del av organisationen: En studie om nyanställdas förväntningar i perioden mellan anställningsavtalets uppkomst och faktiskt tillträde av tjänst Frågeställning: Vilka förväntningar har nyanställda gentemot arbetsgivaren under perioden mellan anställningsavtalets uppkomst och faktiskt tillträde av tjänst? Syfte: Studiens syfte är att beskriva nyanställdas förväntningar för att urskilja hur organisationer kan utveckla employee retention i perioden innan tillträdet av tjänst. Metod: Studien utgår från en induktiv forskningsansats och har tillämpat en kvalitativ forskningsstrategi. Den empiriska datan har samlats in via sex ostrukturerade intervjuer med individer som nyligen befunnit sig i perioden mellan anställningsavtalets uppkomst och faktiskt tillträde av tjänst. Slutsats: Den här studien har resulterat i sex koncept som beskriver nyanställdas förväntningar i perioden mellan anställningsavtalets uppkomst och första arbetsdag. Koncepten som studien kommit fram till är att avsluta och förbereda, att utveckla relationer, att få nödvändig information, att ha en tillgänglig arbetsgivare, att bli uppmuntrad samt att ha en pålitlig arbetsgivare.