This document is submitted in partial fulfilment for the degree: Master of Arch[Prof] at the University of the Witwatersrand, Johannesburg, in the year 2015 / Domestic workers in South Africa are a vulnerable work force who are not financially or socially recognised for the significant role they play in sustaining homes, suburbs and society. The topic of domestic work serves as a lens through which to analyse the intersectional issues of race, gender and class in South Africa and their spatial manifestations. I have found that spatial principles employed, historically and currently, play a substantial role in creating or upholding the unbalanced power relationship governing domestic work. The spatial techniques of separation, isolation, concealment, surveillance, front to back and leisure to work relationships for example, have become so mundane and normalized in South African society that it is difficult to identify these factors as facilitators of race, gender and class discrimination. My spatial approach is to utilize these principles in a way that disrupts and draws attention to their original objective. The program aims to recognise the significance of this occupation, give domestic Workers collective power to negotiate their working conditions and facilitate social mobility. The building is a mix-use centre which incorporates business, accommodation, communal and public facilities, activities and gathering spaces a landscaped park. The business facilities incorporate existing services in a more formalized, professionalized manner, ensuring fair remuneration and recognition for quality services. The centre additionally provides services in more interactive, sustainable and economically efficient ways than they are traditionally provided for in individual private homes. These communal services include a children’s day care, public laundry and eatery. The intention is to create a prototype that may be reproduced in any suburb thereby creating a network of centres. The selection of the park in Norwood as a site serves to reactivate an underutilized public space and in so doing challenge the existing relationships of work and leisure, public and private and social hierarchies in the suburb. The position of this project in the relatively, sparsely populated suburbs would change the racial and financial demographic. It would be a new typology for high density, low cost/ government subsidised housing in a way that integrates infrastructure and public space. / EM2017

A RESEARCH REPORT PRESENTED TO: THE UNIVERSITY OF THE WiTWATERSRAND BUSINESS SCHOOL. IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE MASTERS OF MANAGEMENT DEGREE IN HUMAN RESOURCES MANAGEMENT, UNIVERSITY OF THE WITWATERSRAND. / This study attempts to establish what bank treasury dealers are measured and rewarded on in general, and more specifically whether customer orientation factors are included as criteria of measurement and reward in the performance management process, Furthermore, this study attempts to establish the !evel of customer orientation in bank treasuries by utilising the Narver and Slater Marketing Orientation Scale (1990) and then makes a comparison between that level and the degree to which it is managed by the pertormance management process in terms of both recognition and reward. To achieve this, a study was undertaken in two commercial banks and one merchant bank with a sample size of 70. A trIangulated study was undertaken with the initial qualitative phase consisting of pilot interviews with three senior treasury managers, one from each bank, as well as an independent treasury consultant. Thereafter the quantitative study was undertaken utilising questionnaires distributed to each bank. The median, range and mean were utilised to determine whether or not customer orientation is included as a criteria of firstly, measurement and secondly reward in the performance management process. Thereafter, the ANOVA technique was used to determine the significance of the differences in the means. Sheffe's test of Multiple Palrwise Comparison of Means was then used to determine which means were different. The Spearman rank-order correlation was used to analyse the relationship between the level of customer orientation as per the Narver and Slater Market Orientation Scale (1990), against firstly what the respondents are measured on in their performance management process and secondly, what they are rewarded on. The findings generally indicate that some (but not all) of the customer orientation factors, are included in the performance rnanaqement process in South African bank treasuries to varying degrees. / Andrew Chakane 2019

M. Tech. Business Administration / The Department of Water Affairs has implemented the Performance Management and Development System for more than ten years, but every year the Department of Water Affairs Human Resources department has been dealing with various complaints from both supervisors and supervisees which signals some level of dissatisfaction with the system. The difficulty of measuring performance and the involvement of subjective human judgment makes the design of performance management systems challenging. This study was undertaken as an attempt to ascertain the employee perceptions of the procedural, distributive, and interactional fairness of performance assessments in implementing the Performance Management and Development System within the Department of Water Affairs.

M. Tech. Business Administration / Over the past few years, there has been increasing evidence in the literature on performance management of the importance of performance management (PM) as a tool to increase desired employee outcomes. The South African public service is facing significant challenges on several fronts in sustaining its human resource management so that it will be instrumental in providing quality service delivery to all public stakeholders in the 21st century. The continued success of any public institution in the service industry depends on its employees' contribution and commitment. This means that human resources are a vital resource that contributes to a public institution's effectiveness. In order to improve service delivery in the public sector, performance management was introduced as a means of improving employee outcomes in the Water Trading Entity (WTE). The purpose of this study was to investigate how the current performance management practices within the WTE (e.g., providing employees with feedback on strengths and weaknesses; development needs; resources needed by employees; as well as opportunities for monitoring) are related to the achievement of specific desired performance outcomes. The research was undertaken in the WTE that operates within the Department of Water Affairs.

M. Tech. Business Administration / This study was conducted at UNISA Library in 2012 in order to assess the perceptions regarding the process mapping exercise that was conducted by UNISA Library as a means of improving performance based on a random sample of 43 employees of UNISA Library. The study also focused on the implementation of continuous improvement at the UNISA Library.

Thesis (MTech. degree in Business Information Systems.) / The study aims to investigate the intervention programmes that are currently being implemented in South African organisations in an effort to increase the recruitment and retention of women in the Information and Communication Technology industry.

International studies of part-time employment have shown that most part-time workers are women, and specifically married women (Rosenfeld and Birkelund 1995; Caputo and Cianni 2001). The ability to work part-time enables women who have household commitments, such as caring for children, to maintain an attachment to the labour force and to preserve job skills while also undertaking household labour (Long and Jones 1981; Rosenfeld and Birkelund 1995). In many countries, therefore, the growth in part-time employment has constituted an important component of the increase in women’s work. However, part-time jobs are often considered to be poorly remunerated, offering little or no security, limited opportunities for career advancement and few (if any) benefits (Rosenfeld and Birkelund 1995; Rodgers 2004; Hirsch 2005; Bardasi and Gornick 2008). Although empirical research on South Africa’s labour markets has expanded significantly over the post-apartheid period, particularly with the introduction of nationally representative household surveys that capture individual employment data, little is known about the characteristics of South African part-time workers, or about the nature of the work these individuals perform. Using data from a selection of South Africa’s nationally representative household surveys, namely the October Household Surveys, the Labour Force Surveys and the Labour Force Survey Panel, this thesis aims to redress this lacuna. The thesis comprises four empirical chapters. The first chapter outlines the definition of part-time employment adopted throughout the study, and it presents gendered trends in part-time employment in South Africa from 1995 to 2006. The descriptive analysis shows that most part-time workers in South Africa are women, and further, that the growth in female part-time employment has been an important part of the feminisation of the labour force in South Africa. The second chapter compares part-time and full-time wage (salaried) employment. The main analytical question addressed in this chapter is whether women are penalised for working part-time. Although hourly wages in part-time employment are, on average, lower than in full-time employment, the study demonstrates that after controlling for differences in observable and unobservable characteristics, women in part-time employment receive a wage premium. The third chapter explores heterogeneity among part-time wage workers, distinguishing between women who choose to work part-time and women who report wanting to work longer hours. Key findings of this chapter are that a wage premium persists for women both in voluntary and in involuntary part-time work; but that involuntary part-time workers have a stronger labour force attachment than voluntary part-time workers. The fourth chapter uses the distinction between part-time and full-time employment to investigate changes in the gender wage gap in employment. The results show that the total gender gap in wages among part-time and full-time workers has fallen over the years, with the greatest reduction visible for those working part-time. The final chapter summarises the main findings of the thesis and it outlines avenues for further research on part-time employment in South Africa. / Thesis (Ph.D.)-University of KwaZulu-Natal, Westville, 2009. / UKZN Economics department; Economic Research South Africa; UKZN Doctoral Scholarship Award

This research is an investigation of the relationship between employees 'happiness' and the financial performance of a financial services organisation in South Africa. As a component of the financial services industry the banking sector contributes greatly to the economic growth of the country. The South African Banking sector is concentrated and highly competitive. It is vital for banks to maintain competitiveness and ever increasing global competition adds further pressure on organisations to financially perform so as to meet the demands of their shareholders. The literature that has been reviewed and previous research suggest that employee 'happiness' is a vital variable influencing the performance and success of individuals. Organisational performance will be measured in terms of financial performance for the purposes of this research. The concept of financial performance and 'happiness' are discussed and a questionnaire based on the Satisfaction With Life Scale (Diener et al,1985) is used to determine the levels of 'happiness' at selected branches within the institution. The individual branches financial performance is determined via calculating selected ratios, namely cumulative leverage, cost to income ratio and net yield. An analysis of correlation was conducted to establish whether or not a relationship of statistical significance exists between employee 'happiness' and financial performance. It was concluded that there is no relationship of statistical significance between employee 'happiness' and the financial performance of branches within the organisation, it was suggested that other factors exert a much greater influence over financial performance. Some of these factors influencing financial performance are discussed and recommendations for further research are made.

LL.M. (Banking Law) / When a bank employee commits fraudulent acts within the course and scope of his employment, he renders the bank vicariously liable for his fraud. The logical conundrum is that since a bank never employs someone to commit fraud, and since fraud is thus never in this sense within the course and scope of his employment, should the bank never be liable for this fraudulent conduct? If this were the law, the public could potentially be defrauded with impunity, because those defrauded would be left only with a claim against a fraudster who likely has no assets. This dissertation examines the common-law doctrine of vicarious liability and illustrates the sometimes-haphazard manner in which courts have applied the underlying principle to the varying facts that arise. It will be shown that the application of the doctrine to cases involving fraud by bank employees is particularly inconsistent and unsatisfactory. It will be proposed that the solution lies in the development of the common law so as to promote the spirit, purport and objects of the Bill of Rights, and particularly section 25 of the Constitution. 2 This paragraph conceptualises the vicarious liability doctrine. Paragraph 2 considers the application of the doctrine by the courts, and points to inconsistencies in approach. The third paragraph deals briefly with the position in two common-law jurisdictions, Canada and Britain. The final paragraph proposes a solution to the observed inconsistencies: an employee acts in the course and scope of his employment for purposes of imposing vicarious liability when the employer’s right not to be arbitrarily deprived of his property in terms of section 25 of the Constitution is acknowledged, and his vicarious liability is limited to cases where there is a rational relationship between the employee’s fraudulent conduct and the scope of his employment, and not an arbitrary deprivation. In considering the South African cases, it readily becomes apparent that the courts have already instinctively adopted the approach of examining the nature and extent of the deviation by the employee from the scope of his employment, but have not done so in the context of the property clause ...

Domestic service constitutes one of the largest sources of employment for black women in South Africa. Yet it is a largely unstudied occupation. There has been no previous investigation of domestic workers in the Eastern Cape, and to date only two comprehensive studies of domestic workers in other areas of South Africa. This neglect is significant, for such inquiry involves questioning the accepted pattern of inequalities on which the entire social order is based.