by Hui To, Tsui Kit Ling. / Includes questionnaire. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 112-[116]). / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.iii / LIST OF ILLUSTRATIONS --- p.vi / LIST OF TABLES --- p.vii / ACKNOWLEDGEMENT --- p.viii / Chapter / Chapter 1. --- INTRODUCTION --- p.1 / Chapter 2. --- LITERATURE REVIEW --- p.3 / Chapter 2.1 --- Recruitment Consulting Industry --- p.3 / Chapter 2.11 --- Industry Overview --- p.3 / Chapter 2.12 --- Recent Development and Current Situation --- p.5 / Chapter 2.2 --- Hong Kong Telecommunications Industry --- p.7 / Chapter 2.21 --- Industry Overview --- p.7 / Chapter 2.22 --- Service Providers --- p.9 / Chapter 2.23 --- Macro Trends --- p.12 / Chapter 2.3 --- Employment Market in the Telecommunications Industry --- p.13 / Chapter 2.31 --- Growth of Labor Force --- p.13 / Chapter 2.32 --- Staff Turnover --- p.16 / Chapter 2.33 --- Salary Level --- p.17 / Chapter 2.4 --- Telecommunications Industry: A Niche for Employment Agencies --- p.18 / Chapter 3. --- RESEARCH OBJECTIVES --- p.20 / Chapter 4. --- METHODOLOGY --- p.21 / Chapter 4.1 --- Overall Approach --- p.21 / Chapter 4.2 --- Primary Research --- p.22 / Chapter 4.21 --- Employers --- p.22 / Chapter 4.22 --- Employees --- p.22 / Chapter 4.23 --- Specialized Employment Agencies --- p.23 / Chapter 4.3 --- Secondary Research --- p.24 / Chapter 5. --- RESEARCH RESULTS --- p.25 / Chapter 5.1 --- Survey Results of Employers in the Telecommunications Industry --- p.25 / Chapter 5.11 --- Change in Number of Employees / New Hires --- p.26 / Chapter 5.12 --- Frequently Used Recruitment Channels --- p.27 / Chapter 5.13 --- General Industry Perception --- p.29 / Chapter 5.14 --- Perception of Employment Agencies --- p.31 / Chapter 5.15 --- Criteria in Choosing Employment Agencies --- p.33 / Chapter 5.16 --- Value-added Services in Recruitment Process --- p.34 / Chapter 5.17 --- Opinion on Agency Fees --- p.36 / Chapter 5.18 --- Profile of Participating Companies --- p.37 / Chapter 5.2 --- Survey Results of Potential Job Seekers --- p.39 / Chapter 5.21 --- Stability --- p.40 / Chapter 5.22 --- Reasons of Job Change --- p.42 / Chapter 5.23 --- Job Search Channels --- p.43 / Chapter 5.24 --- General Industry Perception --- p.44 / Chapter 5.25 --- Perception of Employment Agencies --- p.45 / Chapter 5.26 --- Criteria in Choosing Employment Agency --- p.46 / Chapter 5.27 --- Difficulties in Job Search Process --- p.47 / Chapter 5.28 --- Expectation of Employment Agency Services --- p.48 / Chapter 5.29 --- Respondents' Profile --- p.49 / Chapter 5.3 --- Summary of Interviews with Telecommunications Companies --- p.51 / Chapter 5.31 --- Nokia Telecommunications (HK) Ltd --- p.52 / Chapter 5.32 --- People Communications Ltd --- p.54 / Chapter 5.4 --- Summary of Interviews with Specialized Employment Agencies --- p.56 / Chapter 5.41 --- Morgan & Banks (HK) Ltd --- p.57 / Chapter 5.42 --- Pacrim Recruiters (HK) Ltd --- p.60 / Chapter 6. --- CONCLUSIONS & RECOMMENDATIONS --- p.62 / Chapter 6.1 --- Real & Fast Growth in Telecommunications Industry --- p.63 / Chapter 6.2 --- Preference for Specialized Employment Agencies --- p.65 / Chapter 6.3 --- Critical Success Factors of Specialized Employment Agencies --- p.67 / Chapter 6.31 --- Possession of Industry Knowledge --- p.67 / Chapter 6.32 --- Provision of Job Market Information --- p.70 / Chapter 6.33 --- Efficient and Effective Database Management --- p.72 / Chapter 6.34 --- Establishment of Reputation --- p.76 / Chapter 6.35 --- Provision of Professional Candidate Assessment --- p.79 / Chapter 6.4 --- Overall Summary --- p.83 / Chapter 7. --- SUGGESTIONS FOR FUTURE STUDY --- p.84 / Chapter 7.1 --- Studies with Broader Sample Coverage --- p.84 / Chapter 7.2 --- Studies in Specific Job Category Segments --- p.84 / Chapter 7.3 --- Business Strategies & Plans --- p.85 / Chapter 7.4 --- Studies on China Opportunities --- p.85 / APPENDIX --- p.86 / BIBLIOGRAPHY --- p.112

published_or_final_version / Public Administration / Master / Master of Public Administration