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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Customer Relationship Management (CRM) : Konzetion zur Planung, Umsetzung und Kontrolle eines Kundenbindungs-Management-Systems am Beispiel der Automobilbranche /

Schwab, Regina. January 2006 (has links)
Universiẗat, Diss., 2006.
2

Beschwerdemanagement : Gestaltung und Erfolgsauswirkungen /

Fürst, Andreas. January 2005 (has links)
Zugl.: Mannheim, Univ., Diss., 2005.
3

Erfolgsfaktoren von Customer-Relationship-Management-Implementierungen /

Greve, Goetz. January 2006 (has links) (PDF)
Zugl.: Kiel, Univ., Diss., 2006.

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