Every year, more and more management positions are being filled by engineers and other technical personnel in spite of dual or parallel path systems for promotions in many companies. In spite of the centrality of engineers and management in industrial organizations and modern society, engineers are generally viewed to be unsuccessful in management roles due to the following shortcoming of skills: inadequate managerial education during engineering studies, administrative skills, interpersonal skills, personality and career orientation, management knowledge. This research argues that there is a difference in leadership style between experienced and inexperienced engineers in South Africa. It was found that experienced engineers in Eskom are more transformational and more transactional compared to inexperienced post-graduated engineering students at the Rand Afrikaans University. To demonstrate this in the study, the researcher used the Multifactor Leadership Questionnaire to identify leadership style. The argument is substantiated by the results of a statistical analysis of leadership style for experienced and inexperienced engineers. The findings of this research indicate the theory that successful managers tend to grow into their jobs over an extended period (Bennett, 1996 and Sedge, 1985). The findings also support the arguments of O’Connor (1994) and Badaway (1995) that engineers have no typical career path to prepare them for the management role. It is therefore imperative that inexperienced engineers prepares themselves for management and obtain knowledge about management and development management skills during their formal studies. / Dr. L. Naude

The management of knowledge has taken on greater importance in 21st century as more companies compete in the open market. The company that is aware ofwhat knowledge it possess and is able leverage its knowledge effectively will have a significant advantage over its competitors. A major stumbling block to implementation of knowledge management initiatives has been organizational culture. If the culture of the organization is not conducive to knowledge sharing, no knowledge management initiative will ever succeed. This study was focussed on examining the cultural landscape ofthe Generation Division of Eskom in order to understand what impact it will have on future knowledge management initiatives and to provide insight on what issues need to be addressed in order to facilitate a culture of knowledge sharing within the Division. Hermeneutics, coupled with systems thinking, was used to identify the factors within the Generation Division's organisational culture that influenced knowledge sharing. Trust, compassion for fellow employees and mutual respect were identified as critical factors that inhibited the development of meaningful relationships amongst employees which is pivotal to sharing tacit knowledge. This study recommends paying more attention to developing and improving employee relationships than investing in expensive IT infrastructure to transfer tacit knowledge. / Thesis (MCom.)-University of Kwazulu-Natal, 2005.

Eskom Transmission Division (ETD) is being forced to rethink its business development strategies, in order to deal with rapid technological, capital and social changes. As a result, there is a high need for contract managers to learn to procure goods and services effectively and efficiently. Subsequently, the capabilities and skills of buyers, and in particular contract managers, need to reflect Eskom's challenges faced in delivering on South Africa's developmental needs for affordable electrification. Because of the complex nature of contract management, it is required that a detailed and carefully written contract management framework that defines the commercial supplier relationship, contract management aspects of the results and the desired behaviour of the contracting parties, be established beforehand. Therefore, there needs to be greater emphasis on structuring and delivering of procurement training in the future, as contract managers will need to have skills to be able to work within a cross functional team, be strategic thinkers, and manage supplier base and relationships. A variety of methods can be used to implement training and they range from formal education, coaching, on job training and intemet training. The ETD senior managers need to monitor the performance of the contract managers wants the training methods have been introduced to identify the gaps. The aim is for this contract management framework to provide intangible elements of quality cost to enable contract managers to perform strategic sourcing in order to be innovative in their decision making. The contract management framework will focus on identifying and discussing strategic ideas that will enhance and improve the effectiveness of contract management at ETD. Contract managers need to be trained to enhance and update their skills. The training should focuses on: • Total cost of ownership in selecting the suppliers rather than concentrating on price only, • Reducing their supplier base and building strategic relationship with their suppliers, • Formation of formal cross functional teams, • Formation and management of supplier relationships, A Proposed Contract Management Framework for Eskom Transmission Division (ETD) By Thembisile Khomo ix • Monitoring and Measuring the performance of the suppliers and contract managers, • Strategic Sourcing, and all other cost reduction methods. This contract management framework will focus on the following cost saving and risk sharing opportunities, which will result in an efficient and effective contract management at ETD: • Expenditure Analysis In terms of expenditure analysis ETD should consider reducing the supplier base in order to consolidate and leverage expenditure and to manage the relationship with strategic suppliers more effectively. This will result in contract managers concentrating more on long term partnership and strategic relationships with its suppliers. As a result, ETD could benefit in terms of an increase in access to technology, where those suppliers that have received more volume and longer-term contracts become willing to invest in the manufacturing equipment that will improve their equipment production and processes. Because of the long term relationship that will be developed with these suppliers, they will also be willing to share the costs and risks with ETD. • Training and the Skills of Contract Managers It is very important for contract managers to be trained and have the required skills to manage contract. This was confirmed by the case study conducted in one of the ETD contract to refurbish transformers. In analyzing this contract, it was found that: ~ The rates quoted in the contract are above the market rates. ~ ETD contract managers do not challenge the specifications or operating practices and quotation costs. As a result most of the quotation costs or rates and ideas of how the transformers should be refurbished come from Rotek. ~ Contract managers do not know how much they spent in paying the labour, materials and other varied costs associated with the refurbishment of the contract. ETD has been paying numerous indirect costs or rates, such as A Proposed Contract Management Framework for Eskom Transmission Division (ETD) By Thembisile Khomo x additional overtime, rework due to unacceptable components quality, materials costs on heavily engineered components and so forth. All this contract mismanagement matters could have been avoided if the contract was managed effectively, and there is collaborative relationship with the supplier to ensure a solid working relationship and to reduce lead-time and costs. This relationship should be based on trust, cooperation, interdependence, joint quality improvement efforts, information sharing, risk and benefit sharing, and joint problem solving. Especially during the future capital expansion projects which ETD will be engaged in, there will be a high need for dependable suppliers to provide the required design and technological input needed for marketable profitable products and for satisfactory services to result. • Cross functional teams The formation of formal cross functional teams will help in making the decisions that impact multiple functional areas. Without the representatives of various areas the decisions are likely to meet resistance. Thus, if the representatives of each of the functional areas are involved on the team, they will provide beneficial input in the resulting agreement. In turn, each representative will be responsible for ensuring acceptance by his or her functional area, of the team's decisions. Cross functional teams also enhance problem resolution as the team will be bringing their different expertise in solving problems or making decisions. • Top Management Support For successful implementation of this framework, ETD top management need to support it by communicating its importance in terms of helping contract managers to think out of the box and see the competitive benefits of the new ways of managing the contracts. • Cost Reduction The cost reduction can be through the use of: A Proposed Contract Management Framework for Eskom Transmission Division (ETD) By Thembisile Khomo xi ~ Total cost of ownership (TeO) - where not only the price is considered when evaluating tenders from the supplier, but quality, delivery, maintenance, disposal and other cost saving ideas, including flexibility levels offered by the suppliers are considered by the contract managers. Thus, the contract managers need to have the skill to see the value stream, sequence of value creating steps required to design, make and deliver the product and to learn to remove the waste, mistakes and rigidities. Therefore in analyzing Tea, it is vitally important to understand the suppliers' market and financial reports to come to an effective solution with regard to the factors that make up the prices for the product or services they procure in addition what drives cost into the product or service in the market place. ~ Strategic sourcing - contract managers should focus on development of competitive value based pricing, where the overall costs are considered, and innovative strategic sourcing, where consideration is based on new products and services that deliver a competent advantage and new ways of doing business. For example, how quickly can the supplier adapt to changing ETD requirements? ~ Performance monitoring and measurement - contract managers need to continuous monitor the performance of suppliers based upon metrics that are directly derived from the service. By monitoring the performance of the supplier the contract manager will know in advance about any production or service delivery problem and come with mitigation steps together with the cross functional team. This will then prevent ETD in continuously accepting late and inadequate products or poor services from the suppliers. ~ Supplier relationship - the formation of supplier relationship with suppliers will benefit ETD in risk sharing and cost reduction. Therefore, the objective of a contract management framework must be to establish relationships with suppliers that have resources in order to integrate their specialist capabilities in a way that yield significant value potential from both sides. A Proposed Contract Management Framework for Eskom Transmission Division (ETD) By Thembisile Khomo xii ~ Training of contract managers - as there is greater emphasis on structuring and delivering of procurement training in the future, contract managers will need to have skills to be able to work within a cross functional team, be strategic thinkers, and manage supplier base and relationships. A variety of methods can therefore be used to implement training, which can range from formal education, coaching, on job training and internet training. Networking with other contract managers can also assist in the development of personal skills and adoption of better practices whether formally (as part of membership of a professional body) or informally (at conferences), exchanging ideas and meeting with other professionals can be extremely useful. The ETD senior managers need to monitor the performance of the contract managers wants the training methods have been introduced to identify the gaps. • Conclusion In conclusion, before a new contract is established, it is important to review the success and failures of the current contract, in order to establish a clearer understanding of what makes contract management successful. These lessons will then form the basis of planning tender requirements and negotiations for the next contract. For successful contract management, contract managers should ensure that a preferred relationship type and pricing structure is selected, and agreed succession plan. A contract review should also examine the cost-effectiveness and efficiency issues. / Thesis (M.Com.)- University of Kwazulu-Natal, 2005

In any developing country an increasingly higher demand for electricity supply exists. South Africa experienced load shedding during late 2007 and early 2008 and again in 2014 due to a supply shortfall. New power stations are being built to increase the capacity of the national power grid. However this is a lengthy process. Demand Side Management (DSM) was adopted by Eskom’s Integrated Demand Management (IDM) division. DSM is a short-term solution to stabilise the national grid in South Africa by managing the electricity demand on the consumer’s or client’s side. DSM aims to reduce the electricity consumption with immediate results in the short-term. DSM projects were successfully implemented at nine South African cement factories since 2012. Cement factories are ideal for the implementation of DSM projects for the following reasons: cement factories are energy intensive; have adequate reserve production capacity; sufficient storage capacity and interruptible production schedules. The aim of this study is to analyse the effect of DSM projects at South African cement factories. A detailed understanding of the cement production process is a prerequisite. Therefore a critical review of energy utilisation in the cement industry was conducted. Previous work done in the cement production field is evaluated to identify the possible literature shortfall on DSM projects. A set of five distinctive parameters was derived from the literature survey to quantify the possible effects of DSM projects at cement factories. The parameters are demand reduction and electricity cost; production targets; infrastructure; product quality and sustainability. One cement factory, Factory #1, was selected as a primary case study for the analysis model. Factory #1 was used to determine and quantify the effects of DSM projects at cement factories. A simulation was developed to verify the analysis model outcome. DSM projects were implemented at various factories in South Africa and the results from nine sites were used to validate the aim of this study. The study concluded that most DSM projects at South African cement factories were sustainable. Both the electricity supplier and the factories benefitted from the projects. The funding received from Eskom to implement DSM projects is a short-term initiative. However, sustainability of DSM projects is made possible in the long-term by the substantial electricity cost savings on the client’s or factory’s side. / MIng (Mechanical Engineering), North-West University, Potchefstroom Campus, 2015

In any developing country an increasingly higher demand for electricity supply exists. South Africa experienced load shedding during late 2007 and early 2008 and again in 2014 due to a supply shortfall. New power stations are being built to increase the capacity of the national power grid. However this is a lengthy process. Demand Side Management (DSM) was adopted by Eskom’s Integrated Demand Management (IDM) division. DSM is a short-term solution to stabilise the national grid in South Africa by managing the electricity demand on the consumer’s or client’s side. DSM aims to reduce the electricity consumption with immediate results in the short-term. DSM projects were successfully implemented at nine South African cement factories since 2012. Cement factories are ideal for the implementation of DSM projects for the following reasons: cement factories are energy intensive; have adequate reserve production capacity; sufficient storage capacity and interruptible production schedules. The aim of this study is to analyse the effect of DSM projects at South African cement factories. A detailed understanding of the cement production process is a prerequisite. Therefore a critical review of energy utilisation in the cement industry was conducted. Previous work done in the cement production field is evaluated to identify the possible literature shortfall on DSM projects. A set of five distinctive parameters was derived from the literature survey to quantify the possible effects of DSM projects at cement factories. The parameters are demand reduction and electricity cost; production targets; infrastructure; product quality and sustainability. One cement factory, Factory #1, was selected as a primary case study for the analysis model. Factory #1 was used to determine and quantify the effects of DSM projects at cement factories. A simulation was developed to verify the analysis model outcome. DSM projects were implemented at various factories in South Africa and the results from nine sites were used to validate the aim of this study. The study concluded that most DSM projects at South African cement factories were sustainable. Both the electricity supplier and the factories benefitted from the projects. The funding received from Eskom to implement DSM projects is a short-term initiative. However, sustainability of DSM projects is made possible in the long-term by the substantial electricity cost savings on the client’s or factory’s side. / MIng (Mechanical Engineering), North-West University, Potchefstroom Campus, 2015

In this study a new tool was developed that made new approaches possible for the successful implementation of Demand Side Management (DSM) projects. The new approaches are incorporated into a generic tool that makes it possible for Energy Services Companies (ESCos) to undertake DSM projects that were previously not possible with currently available technology. Through these new approaches, maximum results can be obtained on a sustainable basis on the clear water pumping systems of South African mines. The author was responsible and participated in four different investigations and implementations of DSM projects. These were grouped into three case studies. Each of these studies required different new innovations. The innovations described in this thesis include the adaptation of the Real-time Energy Management System (REMS) that was developed and marketed by HVAC International, to mines with intricate pumping systems, mines without any instrumentation and control infrastructure, as well as to mines that make use of a Three Pipe Water Pumping System. The tool developed and applied in these projects was part of Eskom's DSM programme. In this programme, large electricity clients who wish to shift electrical load out of peak periods, are assisted by having the total costs of such projects funded by Eskom. The fact that the clients will most likely enjoy substantial electricity cost savings, (by not having to pay the high peak prices), is a major attraction of this programme. Nevertheless, the programme is not moving as fast as it should. The National Energy Regulator (NER) has set an annual target of 153 MW load to be shifted since 2003. By the end of 2005, the accumulated target load to be shifted will be 459 MW. However, Eskom has indicated that an accumulated total of only 181 MW load will have been shifted by the end of 2005. This means that the Eskom DSM programme has actually only achieved 39% of its target. The innovations described in this thesis will help ESCos to address this shortfall more effectively / Thesis (Ph.D. (Mechanical Engineering))--North-West University, Potchefstroom Campus, 2006

M.Com. (Business Management) / The knowledge that people create, possess and share can easily go unnoticed in organisations that do not put effort in identifying it. Knowledge, among other factors, is what people in organisations use to make decisions that can possibly give organisations a competitive advantage. Knowledge, as with other traditionally recognised resources, is a strategic resource that organisations can use to bring about positive change in business. Knowledge can be tacit or explicit and both types need to be managed strategically. Explicit knowledge tends to be easily accessible if it is stored in places such as databases where people can locate it, however, tacit knowledge can be slightly more challenging to access as it lies in the minds of people. Eskom’s Project Development Department (PDD) has 32 project developers who actively develop projects that the organisation will invest in. These projects include electricity generation stations, transmission lines or even pollution mitigating technologies. The project developers work with various stakeholders in and outside of the organisation to ensure that the projects are aligned with the strategic objectives of the organisation. This study aimed to identify the knowledge that the project developers possess and a knowledge audit was conducted on the project developers. The results show that the project developers possess vast amounts of knowledge, skills and are subject matter experts in various fields. The project developers also communicate with various other departments within Eskom when developing projects. A contributing fact to the varying knowledge and skills that the project developers possess is the different projects that each project developer develops. These projects can take up to three years to develop and this can enable a person to acquire knowledge in a specific field of operation. The majority of the project developers also stated that they preferred one on one physical conversations to acquire and share knowledge. Knowledge is gaining recognition as a strategic resource within organisations and strategic management of the knowledge is necessary as it can provide benefits for people and organisations as a whole.

Thesis (M.Ing. (Electrical and Electronic Engineering))--North-West University, Potchefstroom Campus, 2007.

Thesis (Ph.D. (Mechanical Engineering))--North-West University, Potchefstroom Campus, 2006.

Thesis (M.Ing. (Electrical Engineering))--North-West University, Potchefstroom Campus, 2007.