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The Role of Intangible Human Factors in Business Success in South Asian Ethnic Minority Small BusinessesHaq, Muhibul January 2016 (has links)
Extant scholarship has paid considerable attention to exploring the impact of people-dependent intangible resources on business success but in large organisations only. Research about the role of these resources in small businesses, in general, and in ethnic minority small businesses, in particular, is scarce. The current study attempts to narrow this gap. Since it is impossible to study all the ethnic minority small businesses, this study uses a case study strategy that focuses on South Asian ethnic minority small businesses that deal in fashion. The study adopts a qualitative research methodology, it uses the semi-structured in-depth interview method to collect data, and it espouses an inductive thematic technique for coding/analysis of the data. Five overarching themes emerged from the interview data. These are: business success; compassionate customer service; relationships; knowledge, experience, training and education; and ethnic culture and the wider economic and political environment.
Discussion of these themes leads to the formation of the culture-induced entrepreneurship model. According to this model, the continued success of these businesses is driven by the ethnic culture, while the existence of these businesses helps to maintain the culture in return. However, overdependence on the coethnic base might risk the future success of these businesses. This thesis concludes by highlighting its theoretical contributions to the culturalist view and the mixed embeddedness model of ethnic minority entrepreneurship and small business literature. The implications of this study for researchers, practitioners, and policy-makers, as well as its limitations and the possible future research paths, are also discussed.
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South Asian ethnic minority small and medium enterprises in the UK: a review and research agenda.Haq, Muhibul January 2015 (has links)
Yes / It is argued in this paper that: ethnic minority population and their enterprises, predominated by South Asians, are growing faster than their mainstream counterparts in the UK; past research paid more attention to either South Asian ethnic minority SMEs based in and around London only or owned by Indian entrepreneurs only than South Asian ethnic minority SMEs elsewhere in the UK or owned by Pakistani and Bangladeshi entrepreneurs. Further, scholarly investigation is needed to explain: the relationship between educational levels and entrepreneurial orientation; and intra-ethnic minority entrepreneurial differences between South Asian ethnic minority entrepreneurs in the UK by expanding the research scope both geographically and contextually.
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