Thesis (Ph. D.)--Ohio State University, 1982. / Includes bibliographical references (leaves 106-117). Available online via OhioLINK's ETD Center.

M.A. / Stres is ’n welbekende verskynsel in hedendaagse tye wat ’n ernstige impak het op die maatskaplike funksionering van mense. Individue ervaar dikwels hierdie impak veral binne hul werkomgewings, wat ’n direkte impak het op hul prestasies, medewerkers en kliënte. Binne diensorganisasies, soos die Suid-Afrikaanse Vrouefederasie, is daar vele uitdagings wat daagliks verskeie stresvolle situasies vir werknemers tot gevolg het. Wanneer hierdie situasies nie korrek hanteer word deur die beskikbaarheid en toepassing van doelgerigte intervensies, effektiewe streshanteringsvaardighede en ondersteuningsnetwerke nie, kan dit die kwaliteit diens negatief beïnvloed. Bestuurders van tehuise en behuisingskemas vir bejaardes en gestremdes vervul ’n baie verantwoordelike rol in hierdie inrigtings. Hierdie individue is aanspreeklik vir elke personeellid, inwoner en aksie wat vanuit die inrigting van stapel gestuur word. Deur middel van professionele waarneming deur die navorser, erkenning deur sekere van die bestuurders dat hulle wel stres ervaar, asook twee stresmetings, is vasgestel dat stres beslis ’n realiteit is binne die maatskaplike sisteme waarbinne hierdie individue funksioneer. Verskeie faktore dra by tot die belewenis van hul stres, waarby organisatoriese strukture, werkomstandighede, interpersoonlike verhoudings en verwagtinge slegs ’n paar is. Hierdie navorsingstudie se fokus is veral daarop gerig om te bepaal watter van hierdie faktore wel ’n rol speel sodat aanbevelings en riglyne vir die SAVF se oorweging aangebied kan word. Dit was die navorser se voorneme om deur middel van hierdie studie ‘n professionele ondersoek van stapel te stuur na die belewenis van stres deur bestuurders werksaam in die SAVF, sodat riglyne vanuit die ondersoek se resultate saamgestel kon word. Hierdie riglyne se doel is tweevoudig, eerstens om die individuele maatskaplike funksionering van die bestuurders te bevorder en tweedens om ’n positiewe impak op die kwaliteit diens wat vanuit hierdie strukture gelewer word, te fasiliteer. Stres is ‘n verskynsel wat dikwels ontken word en beslis nie die nodige erkenning en korrekte aandag ontvang nie. Veral binne diensorganisasies word die klem van ondersteuning en hulp hoofsaaklik op die kliëntesisteme geplaas, en dikwels word daar van diegene wat die diens lewer, se maatskaplike behoeftes vergeet. Met hierdie studie hoop die navorser om ’n positiewe bydrae te lewer om hierdie tendens effektief aan te pak.

A dissertation submitted to the school of psychology, University of the Witwatersrand, Johannesburg, in partial fulfillment of the requirements for the degree of master of arts (industrial psychology), by coursework. / Despite the potentially devastating effect that stress may have on the performance and productivity of the workforce (Greenblo,1992), few South African companies have thoroughly looked at and studied the various aspects of stress. By doing this, they should then be able to develop and implement effective stress reduction programmes, The aim of the present study, therefore, was to identify some of the causes, outcomes, and moderators of stress, which could then be used as the basis for developing stress reduction programmes. Some stressor-outcome relationships (such as job satisfaction, self-esteem, propensity to leave the organisation, and health) were looked at, after which the possible moderating effect of certain variables (gender, personality, coping style, job pressure, and organisational support) were considered. The study adopted a cross-sectional design and the data was collected using both quantitative and qualitative means. The sample consisted of 290 managers all of whom belong to one of the country's largest financial institutions, and work in one of'the various branches in and around the Gauteng region. Correlations, t-tests, anovas and a content analysis were used to evaluate the stressor-outcome relationships. In addition to these statistical analyses, moderated multiple linear regressions were conducted in order to test for any moderating variables. Overall, most of the stressor-outcome relationships were found to be significant, but the number of actual moderating variables was shown to be rather minimal. Inaddition. the information which was derived from the content analysis served to add some insight into the sometimes contradictory findings, An in-depth look at the findings of the present study can be found in the discussion section, where possible reasons and explanation for the result- are presented. Theoretical and practical implications of the study, together With the limitations, are offered. Following this, some important guidelines and suggestions for future research are considered. / AC2017

A research report submitted to the Faculty of Humanities University of the Witwatersrand In partial fulfilment of the requirements for the degree of Masters of Arts in Organisational Psychology / Stratified Systems Theory classifies roles within organisations according to varying discontinuous levels or layers of work (Stamp, 1981). These levels are differentiated according to the time frames within which employees typically see results, the level of responsibility they are expected to take on, as well as the complexity of the work they are engaged in (Jaques, 2007a). The aim of the current study was to contribute towards existing literature on managerial derailment by investigating whether there is an association between the level of work and the risk of derailing behaviour, and if the degree of fit between an individual’s level of work and their current and future cognitive capability is associated with the risk of derailing behaviour. Derailing behaviour is conceptualised as destructive actions that have a detrimental effect on the career progression or success of an individual (Freedman, 2005). Archival data was made available to the researcher from a single large, international telecommunications organisation based in South Africa. Participants who had been assessed using the Modified Career Path Appreciation (MCPA) as well as the Hogan Development Survey (HDS) were included in the study. The final sample (n=252) consisted of managers working at various levels of the organisation who had been assessed for the purposes of either selection or development during 2015. Overall, the research hypotheses were not supported. Contrary to what was expected, a higher level of work was not associated with a greater risk of derailing behaviour. In fact, a greater number of derailers were evident at a lower level of work when compared to a slightly higher level of work. Furthermore, contrary to what was hypothesised, those whose level of work exceeded their current or future capabilities did not display a greater risk of derailing behaviour than those who achieved fit with their environment. On the contrary, a greater risk of derailing behaviour was found for those whose current or future capabilities exceeded that required by their level of work. No differences in the types of derailing behaviour reported were found to be associated with the level of work an individual is operating at, the degree of fit they experience between their current capability and their work environment, or the degree of fit they experience between their future capability and their work environment. All the analyses conducted reinforced the same finding that participants in the sample were more likely to report a high risk of displaying derailers falling into the ‘moving against’ category, regardless of these factors. / GR2017

This study was conducted within the Retail Credit Evaluation and Assessment (RCEA) units at one of the big four banks within South Africa. The aim of this study was to assess stress amongst employees that were employed within the credit evaluation and assessment unit of a financial institution and then evaluate the factors that contributed to these employees stress levels with an option of implementing stress management programmes and employee assistance programmes within the organisation. The objectives of this study was to determine the overall stress levels of employees working within this environment based on demographics, length of service and qualification levels. The questionnaire was designed around obtaining data on the objectives of the study and respondents were requested to give information on the stress levels, their qualification levels, and length of service, race and gender. Respondents were also requested to rate the items that they believed contributed to their stress levels using a five point Likert-scale measurement tool. The medical information of respondents was assessed and respondents were to identify the medical conditions that they suffered from and if it was stress related. Employees were also asked about whether they would be willing to participate in stress management programmes and interventions to assist in managing their stress levels. The RCEA environment is a relatively small business unit within the chosen bank and is based across the major cities of South Africa. The decision was taken to obtain information from as many staff as possible through a web based survey using the on-line software programme QuestionPro, in order for the survey to be accessible to all respondents. The results of the survey found that 47.3% of respondents identified their current stress levels as very high to high and a further 44.7% of respondents experienced moderate stress levels as opposed to 7.9% of respondents who rated their stress levels as low and very low. A salient feature of this study is that the majority of respondents were prepared to accept assistance in managing their stress levels in that 65.5% of respondents revealed that they would participate in a healthy lifestyle programme and that 67.6% of respondents would attend monthly physical checks by medical practioners if provided by the employer. The study can benefit the organization in identifying the factors that cause employees to experience stress and then develop and implement strategies to manage stress levels of employees. A healthy workforce is a more productive workforce. / Thesis (MBA)-University of KwaZulu-Natal, Westville, 2010.

Thesis (MA)--University of Stellenbosch, 2004. / Hierdie artikel bied 'n teoretiese oorsig van stres en streshantering in die korporatiewe omgewing. Die artikel begin met 'n kort oorsig van die historiese ontwikkeling van die streskonsep, gevolg deur 'n kort bespreking van die konsep streshantering. Vervolgens word verskeie faktore wat tot stres in die werkplek bydra, in oënskou geneem. Dit word opgevolg deur 'n bespreking van stres wat kenmerkend is van bestuursposisies en 'n kort oorsig van onlangse navorsing oor streshanteringsprogramme. Sommige van die probleme wat met navorsing oor streshanteringsprogramme ondervind word, word kortliks oorweeg. Die artikel word afgesluit met 'n poging om, op grond van gepubliseerde bevindings, te illustreer watter stresverminderende intervensies doeltreffend is en watter nie. / AFRIKAANSE OPSOMMING: Hierdie artikel bied 'n teoretiese oorsig van stres en streshantering in die korporatiewe omgewing. Die artikel begin met 'n kort oorsig van die historiese ontwikkeling van die streskonsep, gevolg deur 'n kort bespreking van die konsep streshantering. Vervolgens word verskeie faktore wat tot stres in die werkplek bydra, in oënskou geneem. Dit word opgevolg deur 'n bespreking van stres wat kenmerkend is van bestuursposisies en 'n kort oorsig van onlangse navorsing oor streshanteringsprogramme. Sommige van die probleme wat met navorsing oor streshanteringsprogramme ondervind word, word kortliks oorweeg. Die artikel word afgesluit met 'n poging om, op grond van gepubliseerde bevindings, te illustreer watter stresverminderende intervensies doeltreffend is en watter nie.

Three questionnaires were administered to 75 workers and 75 middle managers in the Durban-based Portnet business unit of Transnet. The aims of this administration were the following: * to establish whether there is any relationship between perceived stress and general health within a single occupational group of middle managers and workers separately (horizontal comparisons). * to find out if there are any differences between the perceived stress, coping strategies and the general health of the middle managers and that of the workers (vertical comparisons). It was found that the relationship between high levels of perceived stress and the general health is very weak. This was attributed to the effectiveness of the coping strategies used by the members of the two occupational groups in their work environment. Significant differences between middle managers and workers on perceived stress, coping strategies and the general health were also established. These differences were ascribed to the different content and contextual work dimensions existing in these two occupational levels. / Thesis (M.A.)-University of Natal, 1993.

M.A. (Psychology) / The purpose of this study was to establish whether stress at various levels of management􀌀 namely Executive 1 Senior and Middle Management levels and between various Companies differed depending on personality related. environment related and family related variables. The theoretical basis for this study was that potential causes of stress (independent variables) such as person, environment, and family related variables manifested in stress (dependent variables) leading to physical and emotional ill-health and certain behavioural manifestations ...

Due to employment equity legislation that opened up opportunities for women, women are under pressure to perform at work - something that may affect their occupational stress and impact on both the individual and the organisation. The respondents comprise six women managers in a market research organisastion. The respondents' perception of stress was supported by qualitative research methods and compared to the researcher's Organisational Stress Model. From the data it is evident that stressors at work such as workload, relationships, role overload and individual traits primarily affect the respondents' experience of stress. These stressors have an effect on respondents' perceptions of stress and impacts on their productivity and personal life. The respondents denoted a necessity for skills development in order to enhance themselves at work and on a personal level. The study has furthermore found that stress at work can, however, be somewhat alleviated by implementing stress programmes in organisations. / Psychology / M.A. (Navorsingsielkunde)

Due to employment equity legislation that opened up opportunities for women, women are under pressure to perform at work - something that may affect their occupational stress and impact on both the individual and the organisation. The respondents comprise six women managers in a market research organisastion. The respondents' perception of stress was supported by qualitative research methods and compared to the researcher's Organisational Stress Model. From the data it is evident that stressors at work such as workload, relationships, role overload and individual traits primarily affect the respondents' experience of stress. These stressors have an effect on respondents' perceptions of stress and impacts on their productivity and personal life. The respondents denoted a necessity for skills development in order to enhance themselves at work and on a personal level. The study has furthermore found that stress at work can, however, be somewhat alleviated by implementing stress programmes in organisations. / Psychology / M.A. (Navorsingsielkunde)