Thesis (D.Phil. (Maatskaplike Werk))-University of Pretoria, 2008. / Includes bibliographical references.

O tema deste trabalho é a utilização de ferramentas de avaliação de desempenho financeiras e não financeiras na gestão estratégica hoteleira familiar com base no estudo de quatro organizações da Serra Gaúcha. Para fundamentar o tema, foi feita uma revisão teórica, abordando a administração estratégica, a gestão estratégica hoteleira familiar e sua evolução, até os diferentes modelos de avaliação de desempenho financeiros e não financeiros. As reflexões levam a um problema, onde compreende-se qual a relação entre os procedimentos de avaliação de desempenho financeiro e não financeiro aplicados na gestão estratégica hoteleira familiar da Serra Gaúcha e os conceitos e ferramentas de gestão estratégica e de avaliação de desempenho. O objetivo deste trabalho é relacionar a utilização de indicadores de desempenho financeiros e não financeiros como ferramenta de gestão estratégica em empresas hoteleiras familiares da região turística da Serra Gaúcha com os conceitos e ferramentas de gestão estratégica e de avaliação de desempenho. Trata-se de uma pesquisa qualitativa, exploratória, especificamente estudos de caso, no qual foram escolhidos como objetos de estudo, a Pousada do Engenho, a Pousada Villa Valduga, Cosmos Hotel e Varanda das Bromélias Boutique Hotel, classificados como hotéis e pousadas românticas e/ou de luxo. A análise das informações coletadas nos questionários foram feitas por meio da análise de conteúdo. Concluiu-se que se faz necessário a modernização das ferramentas de gestão estratégica e de avaliação de desempenho financeiro e não financeiro na gestão hoteleira familiar da Serra Gaúcha a fim de otimizar os resultados e obter vantagens competitivas. / Submitted by Marcelo Teixeira (mvteixeira@ucs.br) on 2014-06-05T18:41:42Z No. of bitstreams: 1 Dissertacao Rafael Sortica de Bittencourt.pdf: 748729 bytes, checksum: bdddde893d1b167e11b7c13f4b811a40 (MD5) / Made available in DSpace on 2014-06-05T18:41:42Z (GMT). No. of bitstreams: 1 Dissertacao Rafael Sortica de Bittencourt.pdf: 748729 bytes, checksum: bdddde893d1b167e11b7c13f4b811a40 (MD5) / The theme of this work is the use of assessment tools and non-financial performance with strategic family hotel based on the study of four organizations in the Serra Gaucha. In support of this issue, we made a theoretical review, addressing the strategic management, strategic management and its evolution family hotel, to the different valuation models and non-financial performance. The reflections lead to a problem, where we understand what is the relationship between assessment procedures and non-financial performance used in the strategic management of the Serra Gaucha family hotel and the concepts and tools of strategic management and performance evaluation. The objective of this study was to relate the use of performance indicators and non-financial and strategic management tool in family hotel companies of the tourist region of the Serra Gaucha to the concepts and tools of strategic management and performance evaluation. It is a qualitative, exploratory, specifically case studies, which were chosen as study objects, Pousada do Engenho, Pousada Vila Valduga, Cosmos Hotel e Varanda das Bromélias Boutique Hotel, classified as hotels and inns and romantic / or luxury. The analysis of information collected in the questionnaires were made by means of content analysis. It was concluded that it is necessary to modernize the tools of strategic management and performance evaluation and non-financial management of the Serra Gaucha family hotel in order to optimize the results and gain competitive advantage.

O tema deste trabalho é a utilização de ferramentas de avaliação de desempenho financeiras e não financeiras na gestão estratégica hoteleira familiar com base no estudo de quatro organizações da Serra Gaúcha. Para fundamentar o tema, foi feita uma revisão teórica, abordando a administração estratégica, a gestão estratégica hoteleira familiar e sua evolução, até os diferentes modelos de avaliação de desempenho financeiros e não financeiros. As reflexões levam a um problema, onde compreende-se qual a relação entre os procedimentos de avaliação de desempenho financeiro e não financeiro aplicados na gestão estratégica hoteleira familiar da Serra Gaúcha e os conceitos e ferramentas de gestão estratégica e de avaliação de desempenho. O objetivo deste trabalho é relacionar a utilização de indicadores de desempenho financeiros e não financeiros como ferramenta de gestão estratégica em empresas hoteleiras familiares da região turística da Serra Gaúcha com os conceitos e ferramentas de gestão estratégica e de avaliação de desempenho. Trata-se de uma pesquisa qualitativa, exploratória, especificamente estudos de caso, no qual foram escolhidos como objetos de estudo, a Pousada do Engenho, a Pousada Villa Valduga, Cosmos Hotel e Varanda das Bromélias Boutique Hotel, classificados como hotéis e pousadas românticas e/ou de luxo. A análise das informações coletadas nos questionários foram feitas por meio da análise de conteúdo. Concluiu-se que se faz necessário a modernização das ferramentas de gestão estratégica e de avaliação de desempenho financeiro e não financeiro na gestão hoteleira familiar da Serra Gaúcha a fim de otimizar os resultados e obter vantagens competitivas. / The theme of this work is the use of assessment tools and non-financial performance with strategic family hotel based on the study of four organizations in the Serra Gaucha. In support of this issue, we made a theoretical review, addressing the strategic management, strategic management and its evolution family hotel, to the different valuation models and non-financial performance. The reflections lead to a problem, where we understand what is the relationship between assessment procedures and non-financial performance used in the strategic management of the Serra Gaucha family hotel and the concepts and tools of strategic management and performance evaluation. The objective of this study was to relate the use of performance indicators and non-financial and strategic management tool in family hotel companies of the tourist region of the Serra Gaucha to the concepts and tools of strategic management and performance evaluation. It is a qualitative, exploratory, specifically case studies, which were chosen as study objects, Pousada do Engenho, Pousada Vila Valduga, Cosmos Hotel e Varanda das Bromélias Boutique Hotel, classified as hotels and inns and romantic / or luxury. The analysis of information collected in the questionnaires were made by means of content analysis. It was concluded that it is necessary to modernize the tools of strategic management and performance evaluation and non-financial management of the Serra Gaucha family hotel in order to optimize the results and gain competitive advantage.

M.A. (Social Work) / This study serves to provide social workers in foster care practice in South Africa with a social technology innovation that is: Contextually appropriate Grounded in theory and User friendly. Social workers in South Africa do not have access to a set of standardised assessment criteria with which to assess prospective foster parents, and yet there are over half a million children in the foster care system in South Africa. Consequently, the research goal of this study is to design and develop a contextually appropriate protocol in social work for the assessment of prospective foster parents in South Africa. In order to achieve this, a number of objectives are linked to this goal: 1. To conduct a literature study for the identification of the dimensions (assessment) areas of the protocol. 2. To design a theoretically grounded model of the competencies of effective foster parents in South Africa. 3. To develop a professional social work protocol with which to assess the competencies of prospective foster parents. 4. To conduct focus groups and Delphi cycles to improve the face validity and content validity of the protocol. Developmental research methodologies were used to design the protocol. In the process of using the DR&U model (Thomas, 1984), a further outcome of the study is the development of a research method for the development of a contextually appropriate protocol in social work. The study comprises two stages: Stage 1 entails the design of a model of the competencies of effective foster families (determining “what” constitutes a good foster parent and developing a model of the ideal foster parents). The dimensions or assessment areas of the protocol are identified by means of a detailed literature study. Data obtained from the literature study is integrated with the outcomes of two Nominal Group Techniques and a Delphi Technique. This is to ensure user participation and to contextualise the model and protocol. Stage 2 entails the design and development (to a limited degree) of an assessment protocol with which to assess prospective foster families (specifying “how” one determines if foster parents meet the criteria of the ideal foster parents in the model designed in Stage 1). The conceptual framework of a model of the assessment of prospective parents is refined through a workshop and Delphi Technique with foster parents and social workers. This is to ensure a measure face validity and the adequacy of the protocol. This study concludes with an evaluation of the outcomes of the study, as well as the research method used to develop the model and the protocol. The model and the protocol are attached to this study.

In 1992,Virginia created a system of care that was designed to address the needs of troubled youth and their families. Known as the Comprehensive Services Act, the legislation mandated that family and service system interactions were intended to be child-centered, family-focused, and collaborative in nature. Whether at the assessment, planning, implementation, or evaluation phase of a family's individualized service plan unfolding, strong collaborative linkages between families and professionals were encouraged. The present study focuses on determining perceptions of collaborative experiences from the point of view of parents of emotionally disturbed children who have been served by the system of care's Family Assessment and Planning Team, and the perceptions of experiences of professionals who comprise that team. In addition, the study will attempt to show a relationship between a parent's collaborative experiences and a child's treatment outcome. Data suggest that differences exist between parents and professionals in their perceptions of collaborative experiences during the FAPT process, and that the group to which one belongs is a determining factor in shaping those perceptions. Secondly, no statistically significant relationship was found between parent perceptions of collaborative experiences and treatment outcomes of their children. [App. C and D removed per Dean DePauw, 3/28/2014, GMc] / Ed. D.

The present study employed a family systems approach to investigate the effects of level of autism severity on family functioning as mediated by parental coping. Participants were mothers of children with autism who were volunteers in an ongoing research program conducted within a university-based treatment center (N=146). Gilliam Autism Rating Scale, Second Edition (GARS-2) scores were available for all of the children and, as part of the broader program, parents completed the Coping Scale for Adults, which assesses a range of coping styles, and the Family Environment Scale, which provides positive and negative indicators of family functioning. Data analyses indicated that nonproductive coping significantly mediated the relationship between level of autism severity and family cohesion and conflict. Results also suggested that level of autism severity was negatively related to family conflict. The study further examined the use of specific coping styles on family cohesion and conflict. Evaluation of findings suggest that parents who have a child diagnosed with severe autism may be employing maladaptive coping strategies, such as wishful thinking, blaming one's self, or avoiding the situation. Implications for intervention approaches for individuals working with families of children with autism are suggested.

This project assesses the need for evaluating the Family Nurturing Program for its effectiveness with the Riverside County Dependency Recovery Drug Court (DRDC) participants and their children.

Traumatic Brain Injury (TBI) is a disability resulting in functional impairments and heightened dependence on others. Family members of persons with TBI can assume added responsibilities during the adjustment to the disability and rehabilitation process, placing strain on the family system. Community re-integration is a primary goal of the rehabilitation process for persons with TBI as this is a step in developing autonomy and promoting independence and productive activity throughout different areas of the person's life (e.g., work, social networks, and home life). This study was designed to examine predictors of community re-integration outcomes of TBI survivors and empirically test the resiliency model of family stress, adjustment, and adaptation while incorporating family needs by surveying caregiving family members. Specific aims of the study include validating relationships of the resiliency model with individual and family outcomes in adaptation and supporting future recommendations for healthcare providers working with families with members with TBI. / by Julianne Agonis. / Thesis (Ph.D.)--Florida Atlantic University, 2012. / Includes bibliography. / Electronic reproduction. Boca Raton, Fla., 2012. Mode of access: World Wide Web.

Thesis (MSD (Play Therapy))--University of Pretoria, 2003. / Includes bibliographical references.

An examination of the relationships between family environment, psychological maltreatment, subjective well-being and psychological distress. Certain family environments may be more at risk for engaging in psychological maltreatment than others.