Tikslas – nustatyti iš vadovo gaunamo grįžtamojo ryšio ir paskalų organizacijoje svarbą pardavėjų socializacijai. Socializacijai organizacijoje įvertinti naudotas R. J. Taormina (1994) organizacinės socializacijos inventorius (angl. Organizational Socialization Inventory, OSI). Iš vadovo gaunamam grįžtamajam ryšiui įvertinti, naudota L. A. Steelman, P. E. Levy, A. F. Snell (2004) grįžtamojo ryšio aplinkos skalės (angl., the Feedback Environment Scale) dalis, skirta išmatuoti iš vadovo gaunamo grįžtamojo ryšio vertinimui. Paskaloms organizacijoje vertinti, naudota metodikos, kuri matuoja su organizacija susijusias paskalas, dalis, vertinanti paskalas organizacijoje. Šią metodiką sukūrė G. Jablonskytė ir doc. dr. L. Bukšnytė-Marmienė (2012). Tyrime dalyvavo 330 vienos organizacijos įvairaus lygio pardavėjos. Jų amžius nuo 19 iki 54 metų (vidurkis – 31,33±8,375). Pagrindiniai tyrimo rezultatai parodė, kad pardavėjos, kurios iš vadovo gaunamą grįžtamąjį ryšį suvokia kaip tinkamesnį, paskalas organizacijoje vertina kaip mažiau intensyvias lyginant su tomis pardavėjomis, kurios iš vadovo gaunamą grįžtamąjį ryšį suvokia kaip mažiau tinkamą. Pardavėjų, suvokiančių iš vadovo gaunamą grįžtamąjį ryšį kaip tinkamesnį, socializacija organizacijoje yra sėkmingesnė, lyginant su tomis pardavėjomis, kurios iš vadovo gaunamą grįžtamąjį ryšį suvokia kaip mažiau tinkamą. Pardavėjų, vertinančių paskalas organizacijoje kaip mažiau intensyvias ir intensyvesnes, socializacijos sėkmingumas... [toliau žr. visą tekstą] / The aim of this study is to assess the importance of feedback from supervisor and gossip in organization for saleswomen’s socialization. Socialization was assessed by Organizational Socialization Inventory (OSI) (Taormina, 1994). The feedback from supervisor was assessed by the part, of Feedback Environment Scale (Steelman, Levy & Snell, 2004). That part measures the feedback from supervisor. Gossip in organization was assessed by the subscale of inventory which has been created to measure gossip related with organization (Jablonskytė, & Bukšnytė-Marmienė, 2012). This subscale measures gossip in organization. The subjects of the study are 330 saleswomen from one organization. Their age range from 19 to 54 years (mean 31,33±8,375). The results show that saleswomen, who evaluate the feedback from supervisor as more appropriate, evaluate gossip in organization as less intensive comparing to saleswomen, who evaluate the feedback from supervisor as less appropriate. Socialization is more successful for those saleswomen, who evaluate the feedback from supervisor as more appropriate comparing to those saleswomen, who evaluate the feedback from a supervisor as less appropriate. There is no significant difference in success of socialization between saleswomen, who evaluate gossip in organization as less intensive and more intensive. Feedback from supervisor has positive influence on three elements of saleswomen’s socialization: training, coworker support and future prospects. Gossip... [to full text]

The purpose of this study is to explore the mechanisms of how feedback from supervisor affects innovative work behavior among local government employees in Korea. Another purpose of this study is to explore the mediating roles of trust in supervisor and affective commitment, and the moderating role of risk-taking climate, using various theories, such as organizational support theory, social exchange theory, intrinsic motivation theory, and psychological climate theory. The results from a cross-sectional study based on a sample of 1,699 local government employees from 65 local governments find that feedback from supervisor has a significant direct effect on innovative work behavior. Trust in supervisor and affective commitment significantly mediate the relationship between feedback from supervisor and innovative work behavior. Feedback from supervisor has an indirect effect on innovative work behavior through its influence on trust in supervisor and affective commitment in serial. Risk-taking climate significantly moderates the relationship between affective commitment and innovative work behavior. Lastly, the results of moderated mediation model find that the conditional effects are significant at high levels of the moderator (at one standard deviation above the mean) and at the mean, while the conditional effect was not significant at low levels of moderator (at one standard deviation below the mean) for both two indirect effect paths (feedback from supervisor --> affective commitment --> innovative work behavior, and feedback from supervisor --> trust in supervisor --> affective commitment --> innovative work behavior).